School Bus Dispatcher

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    "description": "<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\"><strong><u>School Bus Dispatcher</u></strong></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Drivergent Transportation</strong> is a Metro Detroit school transportation company, with over 14 years of transportation experience, looking for motivated, customer-focused individuals who want to join our team!</span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">As a <strong>School Bus Dispatcher</strong>, you will be on the front line. It will be your responsibility to dispatch all vehicles and drivers, ensure on time performance of all services, and monitoring staff performance to ensure we exceed customer expectations. Successful Dispatchers put safety first, are reliable, can succeed in a changing environment, and are ready to work.</span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><u>Location/Schedule:</u></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Headquarters (Sterling Heights, MI)</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Monday-Friday Day Shift&nbsp;</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Occasional Saturday Shift (estimated to be once per month)</span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><u>Compensation &amp; Benefits:</u></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">$25 - $27 per hour</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Full-Time</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Paid Time Off (PTO)</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Health Benefits- after 30 days</span>\n\t<ul style=\"list-style-type:circle\">\n\t\t<li><span style=\"font-family:Calibri,sans-serif\">Medical, Dental, Vision</span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Aflac Supplemental</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">401k Retirement with company match</span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><u>General Responsibilities:</u></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Directs and monitors daily assignments; schedules drivers, bus attendants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ensure direct and indirect daily activities of drivers and bus attendants are assigned and accomplished on time</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Communicate all relevant details of driving assignments to drivers to ensure proper execution</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Assist drivers with routing directions and direct them to perform special services when required</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Handles telephone calls, emails, and radio calls</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement busses and drivers when there is a problem with a route</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Notifies district and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns, or any other event that may disrupt service</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Serves as a primary communication liaison with major contacted customers</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Provides solutions to drop-off and pick-up problems</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Handles back-up driver duties and performs miscellaneous clerical duties as needed</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Completes special projects as assigned </span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Assists with supervision of day-to-day operations</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Maintains route documentation and records (relevant contact requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complying with district and state requirements</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Maintains high compliance to dispatch standard operation procedures </span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Handles customer concerns and requests for information in an expeditious and professional manner</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Escalates unresolved issues to management as appropriate</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Other duties as assigned</span></li>\n</ul>\n",
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