bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompanies8cdcb5ba 530b 4078 95d9 Cce6c613e5f4 9201617084586 2Beltone Call Center Team Lead

Beltone Call Center Team Lead

8cdcb5ba 530b 4078 95d9 Cce6c613e5f4 9201617084586 2 · O Fallon, IL, US, O Fallon, IL · On Site · Active · $42,000–$50,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company8cdcb5ba 530b 4078 95d9 Cce6c613e5f4 9201617084586 2
TitleBeltone Call Center Team Lead
Normalized title-
Department / team-
LocationO Fallon, IL, United States
Work modelOn Site
Employment typeFull Time
Salary$42,000–$50,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-14 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 8cdcb5ba 530b 4078 95d9 Cce6c613e5f4 9201617084586 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in O Fallon.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company8cdcb5ba 530b 4078 95d9 Cce6c613e5f4 9201617084586 2
Source65c7a017-7fcd-438b-9de7-90cdb9b26aa8
ATS providerADP Workforce Now Recruiting

Description

Call Center Team Leader Hearing Care Central National Contact Center O’Fallon, IL | Full-Time | On-Site Lead with Purpose. Grow with Impact. At Hearing Care Central, we are the premier contact center for Beltone, the nation’s #1 hearing aid provider and every call we take helps someone reconnect with the world around them. We support Beltone hearing care clinics across the country by delivering exceptional patient experiences with empathy, precision, and integrity. We’re looking for a Call Center Team Leader who thrives in a fast-paced environment, loves developing people, and is motivated by results. If you’re passionate about coaching teams, improving performance, and making a meaningful difference in patients’ lives, this role was built for you. The Role As a Call Center Team Leader , you’ll serve as a key connector between frontline Patient Relationship Specialists (PRS) and leadership. You’ll guide daily operations, elevate service quality, and empower your team to exceed performance goals while fostering a positive, high-engagement culture. You’ll be trusted to lead, coach, problem-solve, and drive real impact across inbound, outbound, and omnichannel patient interactions. What You’ll Do Lead & Inspire Supervise, motivate, and support a team of Patient Relationship Specialists. Create a culture of accountability, collaboration, and continuous improvement. Serve as the first point of escalation for agent questions and patient concerns. Provide real-time coaching to reinforce best practices and service excellence. Foster a positive, collaborative & performance driven team culture Drive Performance & Quality Monitor team and individual KPIs including call quality, AHT, booking rates, CSAT, and adherence. Conduct coaching sessions, performance reviews, and development conversations. Review calls and interactions to ensure compliance, quality, and patient satisfaction. Identify training opportunities and support skill development across the team. Communicate & Collaborate Clearly communicate goals, updates, and operational changes. Share insights and performance trends with leadership through reporting. Support new initiatives, tools, scripts, and campaigns. Participate in team meetings and cross-functional projects. Support Patients When It Matters Most Handle complex or escalated patient interactions with professionalism and empathy. Ensure HIPAA compliance and adherence to company policies at all times. What You Bring Required Associate’s degree or equivalent (60 credit hours); Bachelor’s preferred. 2+ years of call center or patient service experience. 1+ year in a supervisory, lead, or coaching role. Skills That Set You Apart Strong leadership, coaching, and interpersonal skills. Confident communicator - verbal and written. Data-driven mindset with the ability to analyze metrics and drive improvement. Excellent problem-solving and conflict-resolution abilities. Organized, adaptable, and comfortable in a metrics-driven environment. High level of professionalism, reliability, and integrity. Ability to work well with a variety of personalities & effectively build relationships with employees Effective organizational and time management skills with the ability to work effectively and meet deadlines Preferred (Not Required) Experience in healthcare or patient-focused environments. Strong patient service skills and knowledge or patient experience best practices. Knowledge of HIPAA compliance. Proficiency with CRM systems, call center platforms, and Microsoft Office. Experience with call monitoring and QA tools. Bilingual (Spanish) a plus. Work Environment & Schedule Fast-paced, collaborative call center environment. On-site, full-time position. Schedule flexibility may be required, including evenings, weekends, or holidays. May require monitoring sensitive or challenging customer reactions Required to speak clearly and listen; sit for prolonged periods, stand, walk short distances, reach, lift (20 lbs. or less), and repeat motions that use wrists, hands and fingers. What We Offer Competitive pay with performance incentives Clear pathways for career growth and leadership development Ongoing training and professional development Supportive, team-oriented culture Purpose-driven work that truly helps people hear and connect Compensation & Benefits: Starting at $42,000 - $50,000 annually. Depending on experience & assessment scores Paid Time Off (after 90 days) Paid Holidays 401(k) (after 60 days) Health, Dental, Vision, FSA, Short & Long Term Disability, Voluntary Life, and more (after 60 days) If you’re ready to lead a team, grow your career, and make a difference - we’d love to meet you.

Full job record

Job ID68333c19d8787ae375127027699d0b70887b3af0
Org IDffaeada5-37a4-4adf-97ce-c10e7a3982a5
Source ID65c7a017-7fcd-438b-9de7-90cdb9b26aa8
Board ID65c7a017-7fcd-438b-9de7-90cdb9b26aa8
Provideradp_workforcenow
Provider Job Key566356
TitleBeltone Call Center Team Lead
Normalized Title
Statusactive
Activeyes
Location TextO Fallon, IL, US, O Fallon, IL
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionIL
CityO Fallon
Salary Raw42000.00 To 50000.00 (USD) Annually
Salary Min42,000
Salary Max50,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8cdcb5ba-530b-4078-95d9-cce6c613e5f4&ccId=9201617084586_2&lang=en_US&type=JS&jobId=566356&jwId=9202740738640_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8cdcb5ba-530b-4078-95d9-cce6c613e5f4&ccId=9201617084586_2&lang=en_US&type=JS&jobId=566356&jwId=9202740738640_1
First Seen At2026-05-31 18:33:22Z
Last Seen At2026-06-06 12:20:43Z
Last Checked At2026-06-06 12:20:43Z
Last Changed At2026-06-06 12:20:43Z
Inactive At
Source Posted At2026-05-14 15:31:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=8cdcb5ba-530b-4078-95d9-cce6c613e5f4|9201617084586_2/date=2026-06-06/2026-06-06T12-20-43-535Z-f49d296af5636cbb2942754973d10188a1ec1fd7cdd6e43fe688ecf5752d4f8e.json
Event Fields
{
  "content_hash": "dbf2abf3ee88624acf08c53d67f076dea3ee8c04fbd4f32fb127af7643237dda",
  "source_hash": "0a4d48ee1778513ad7da3b1458a84f01837de6b4bd526c3eaeb45b86db79f36e",
  "last_changed_at": "2026-06-06T12:20:43.785Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "O Fallon, IL, US, O Fallon, IL",
    "city": "O Fallon",
    "region": "IL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 50000,
  "salary_min": 42000,
  "inferred_at": "2026-06-06T12:20:43.786Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "O Fallon, IL, US, O Fallon, IL",
      "city": "O Fallon",
      "region": "IL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "detail": {
    "links": [],
    "itemID": "9202740738640_1",
    "postDate": "2026-05-14T11:31:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 50000,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 42000,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "AN",
          "shortName": "Annually"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-14T11:31Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:20Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "566356"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "42000.00 To 50000.00 (USD) Annually"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Beltone Call Center Team Lead",
    "clientRequisitionID": "1167",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "O Fallon",
          "postalCode": "62269",
          "countrySubdivisionLevel1": {
            "codeValue": "IL"
          }
        },
        "nameCode": {
          "shortName": " O Fallon, IL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong>Call Center Team Leader</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Hearing Care Central National Contact Center</strong><br>&nbsp;O&rsquo;Fallon, IL | Full-Time | On-Site</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Lead with Purpose. Grow with Impact.</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>At Hearing Care Central, we are the premier contact center for <strong>Beltone, the nation&rsquo;s #1 hearing aid provider</strong> and every call we take helps someone reconnect with the world around them. We support Beltone hearing care clinics across the country by delivering exceptional patient experiences with empathy, precision, and integrity.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>We&rsquo;re looking for a <strong>Call Center Team Leader</strong> who thrives in a fast-paced environment, loves developing people, and is motivated by results. If you&rsquo;re passionate about coaching teams, improving performance, and making a meaningful difference in patients&rsquo; lives, this role was built for you.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>The Role</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>As a <strong>Call Center Team Leader</strong>, you&rsquo;ll serve as a key connector between frontline Patient Relationship Specialists (PRS) and leadership. You&rsquo;ll guide daily operations, elevate service quality, and empower your team to exceed performance goals while fostering a positive, high-engagement culture.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>You&rsquo;ll be trusted to lead, coach, problem-solve, and drive real impact across inbound, outbound, and omnichannel patient interactions.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong><strong>What You&rsquo;ll Do</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Lead &amp; Inspire</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Supervise, motivate, and support a team of Patient Relationship Specialists.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Create a culture of accountability, collaboration, and continuous improvement.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Serve as the first point of escalation for agent questions and patient concerns.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Provide real-time coaching to reinforce best practices and service excellence.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Foster a positive, collaborative &amp; performance driven team culture</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Drive Performance &amp; Quality</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Monitor team and individual KPIs including call quality, AHT, booking rates, CSAT, and adherence.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Conduct coaching sessions, performance reviews, and development conversations.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Review calls and interactions to ensure compliance, quality, and patient satisfaction.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Identify training opportunities and support skill development across the team.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Communicate &amp; Collaborate</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Clearly communicate goals, updates, and operational changes.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Share insights and performance trends with leadership through reporting.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Support new initiatives, tools, scripts, and campaigns.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Participate in team meetings and cross-functional projects.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Support Patients When It Matters Most</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Handle complex or escalated patient interactions with professionalism and empathy.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Ensure HIPAA compliance and adherence to company policies at all times.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>What You Bring</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Required</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Associate&rsquo;s degree or equivalent (60 credit hours); Bachelor&rsquo;s preferred.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>2+ years of call center or patient service experience.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>1+ year in a supervisory, lead, or coaching role.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Skills That Set You Apart</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Strong leadership, coaching, and interpersonal skills.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Confident communicator - verbal and written.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Data-driven mindset with the ability to analyze metrics and drive improvement.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Excellent problem-solving and conflict-resolution abilities.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Organized, adaptable, and comfortable in a metrics-driven environment.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>High level of professionalism, reliability, and integrity.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Ability to work well with a variety of personalities &amp; effectively build relationships with employees</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Effective organizational and time management skills with the ability to work effectively and meet deadlines</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Preferred (Not Required)</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Experience in healthcare or patient-focused environments.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Strong patient service skills and knowledge or patient experience best practices.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Knowledge of HIPAA compliance.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Proficiency with CRM systems, call center platforms, and Microsoft Office.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Experience with call monitoring and QA tools.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Bilingual (Spanish) a plus.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Work Environment &amp; Schedule</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Fast-paced, collaborative call center environment.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>On-site, full-time position.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Schedule flexibility may be required, including evenings, weekends, or holidays.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>May require monitoring sensitive or challenging customer reactions</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Required to speak clearly and listen; sit for prolonged periods, stand, walk short distances, reach, lift (20 lbs. or less), and repeat motions that use wrists, hands and fingers.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>What We Offer</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Competitive pay with performance incentives</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Clear pathways for career growth and leadership development</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Ongoing training and professional development</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Supportive, team-oriented culture</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Purpose-driven work that truly helps people hear and connect</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Compensation &amp; Benefits:</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Starting at $42,000 - $50,000 annually. Depending on experience &amp; assessment scores</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Paid Time Off (after 90 days)</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Paid Holidays</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>401(k) (after 60 days)</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Health, Dental, Vision, FSA, Short &amp; Long Term Disability, Voluntary Life, and more (after 60 days)</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>If you&rsquo;re ready to lead a team, grow your career, and make a difference - we&rsquo;d love to meet you.</p></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9202740738640_1",
    "postDate": "2026-05-14T11:31:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 50000,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 42000,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "AN",
          "shortName": "Annually"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-14T11:31Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:20Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "566356"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "42000.00 To 50000.00 (USD) Annually"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Beltone Call Center Team Lead",
    "clientRequisitionID": "1167",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "O Fallon",
          "postalCode": "62269",
          "countrySubdivisionLevel1": {
            "codeValue": "IL"
          }
        },
        "nameCode": {
          "shortName": " O Fallon, IL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/566356?cid=8cdcb5ba-530b-4078-95d9-cce6c613e5f4&ccId=9201617084586_2&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 24396
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/68333c19d8787ae375127027699d0b70887b3af0?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/ffaeada5-37a4-4adf-97ce-c10e7a3982a5JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/65c7a017-7fcd-438b-9de7-90cdb9b26aa8JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/68333c19d8787ae375127027699d0b70887b3af0/eventsJSON