Resident Connections Coordinator

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Minneapolis, Minnesota, 55403, United States",
    "city": "Minneapolis",
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  "inferred_at": "2026-06-06T10:31:37.035Z",
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{
  "list_job": {
    "id": "468",
    "isRemote": null,
    "location": {
      "city": "Minneapolis",
      "state": "Minnesota"
    },
    "atsLocation": {
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      "state": null,
      "country": null,
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    },
    "departmentId": "18270",
    "locationType": "0",
    "jobOpeningName": "Resident Connections Coordinator",
    "departmentLabel": "358 - OHP - Resident Connections",
    "employmentStatusLabel": "Full-time - BE"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Minneapolis",
      "state": "Minnesota",
      "postalCode": "55403",
      "addressCountry": "United States"
    },
    "datePosted": "2026-02-24",
    "atsLocation": {
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    "description": "<p><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\"><span>Summary</span></span><span> </span></span></p>\n<p><span style=\"text-decoration: underline\"><br></span><br></p>\n<p><span><span>This position is part of a Supportive Housing partnership between Simpson Housing Services, Aeon, and </span><span>Avivo</span><span> (formerly Resource, Inc. OR RESOURCE Chemical and Mental Health). The position will provide supportive services to residents at Aeon’s OHP properties</span><span>, </span><span>t</span><span>he Continental and </span><span>the Lamoreaux</span><span>. OHP is a set of Aeon buildings that </span><span>provides</span><span> formerly homeless single adults with a safe and permanent home and support services to help residents regain and </span><span>maintain</span><span> stability in their lives, </span><span>homes</span><span> and the community. This energetic and adaptable employee will work as part of a team to </span><span>assist</span><span> residents </span><span>to maintain</span><span> housing, </span><span>support</span><span> access to community resources, and foster community engagement and resident leadership. The Resident Connections Coordinator (RCC) must be knowledgeable about and able to respond effectively to the complexities of participants’ lives and the co-occurring challenges and conditions associated with long-term homelessness.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>The RCC will work as part of a team </span><span>comprised</span><span> of staff from three different agency partners (Simpson, Aeon, and </span><span>Avivo</span><span>).</span><span> </span><span>Hours for this position are Mondays to Fridays, 9-5pm.</span></span><span> </span></p>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\"><span>Responsibilities</span></span><span> </span></span></p>\n<p><span style=\"text-decoration: underline\"><br></span></p>\n<p><span style=\"font-weight: bold\"><span><span>Provide quality service to participants</span><span>:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Welcome new residents and actively build relationships, explaining the resident services program, and offering information and support to those wishing to access resources.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Develop supportive professional relationships with residents that help enhance the quality of their lives, </span><span>empower</span><span> and encourage them in taking the steps to achieve self-sufficiency.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Identify</span><span>, </span><span>develop</span><span> and </span><span>maintain</span><span> referral partnerships with local social service agencies that effectively </span><span>assist</span><span> residents to achieve their basic needs and life goals in areas including education, employment, mental and physical health. Accessing mental health crisis services or Adult Protective Services for residents is a common </span><span>component</span><span> of the position.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Partner with Property Management when a resident is in jeopardy of eviction and </span><span>offer</span><span> support to the resident to </span><span>positively and quickly rectify the situation</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Provide flexible services during times that meet </span><span>needs</span><span> of participants</span><span>.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Provide opportunities for community engagement for residents</span><span>:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Facilitate resident meetings with Property Management and implement community engagement activities such as support groups, movie/game nights, resident leadership council, community health education </span><span>workshops</span><span> and social celebrations, </span><span>sometimes</span><span> </span><span>with the support of outside volunteers.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Provide support and leadership to team members to enhance community engagement at both the Continental</span><span> and the Lamo</span><span>r</span><span>eaux</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensure residents are informed of opportunities to </span><span>participate</span><span> in the direction of programs, and that residents have bona fide and systematic access for expressing concerns and affecting positive change.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Encourage and </span><span>facilitate</span><span> resident leadership through the RPC </span><span>(Resident Planning Committee) </span><span>and other resident leadership opportunities</span><span>.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Demonstrate teamwork and collaboration skills with 3 different agency partners</span><span>:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Communicate and coordinate services with all team members. Attend regular team meetings and other required meetings.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Develop and </span><span>maintain</span><span> positive working relationships with staff, volunteers, </span><span>participants</span><span> and other stakeholders</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Network with </span><span>other community </span><span>providers of similar services</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Complete </span><span>accurate</span><span> and thorough documentation and recordkeeping </span><span>in a timely manner</span><span>:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Maintain individual </span><span>electronic </span><span>Client Track </span><span>files, including </span><span>timely</span><span> </span><span>detailed </span><span>case notes, signed data privacy, intake and discharge summaries, and Releases of Information.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Understand and </span><span>comply with</span><span> necessary documentation for MN Housing and Hennepin County </span><span>Housing Support.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain </span><span>accurate</span><span> records including employee time sheets and travel expenses.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Participate with funding reports, and site visits as </span><span>requested</span><span>.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Demonstrate essential knowledge, abilities, and skills</span><span>:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Ability to work very well independently, with excellent skills in teamwork and collaboration.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ability to be flexible and manage time.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Knowledge of Harm Reduction/Housing First Model and commitment to that model.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Knowledge of trauma-informed service and motivational interviewing techniques.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Keep up to date and knowledgeable on community resources and trends. Expand knowledge base around topics that affect OHP resident population.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ability to communicate effectively, </span><span>positively</span><span> and professionally with participants, providers, landlords, family </span><span>members</span><span> and others.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ability to promote a professional work environment that is affirming, </span><span>respectful</span><span> and understanding of diverse people.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Have organizational skills and be able to multi-task </span><span>in order to</span><span> </span><span>accomplish</span><span> the day-to-day activities.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Must </span><span>possess</span><span> </span><span>good</span><span> computer skills, with experience in Microsoft Word, Excel, and Outlook. Demonstrate </span><span>ability</span><span> to learn </span><span>additional</span><span> computer skills/</span><span>program</span><span> as necessary.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ability to </span><span>maintain</span><span> confidentiality.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Adhere to a standard framework of boundaries in all interactions with guests, volunteers, </span><span>staff</span><span> and </span><span>public</span><span>.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span><span>Please </span><span>note</span><span> this job description is not designed to cover or </span><span>contain</span><span> a comprehensive listing of activities, duties or responsibilities that are required of </span><span>this position</span><span>. Duties, </span><span>responsibilities</span><span> and activities may change at a</span><span>ny time with or without notice.</span><span> This position provides back-up for other team members, during periods of </span><span>absence</span><span> or during times of increased workloads.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>J</span><span>ob Requirements:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Bachelor’s</span><span> degree in human services</span><span> and/or related field of study or equivalent experience is </span><span>required</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Experience working with individuals who are homeless</span><span> or have experienced</span><span> homelessness.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>B</span><span>road knowledge of housing resources.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Driver’s license and access to a car.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Desired:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Experience working with adults with mental illness</span><span> and/or chemical dependency.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Essential Physical Functions</span></span></span><span> </span></p>\n<p><span><span>The employee must be able to hear and speak, </span><span>in order to</span><span> communicate with staff and participants in person, on the telephone and in writing. </span><span>Employee</span><span> must be able to move about the community and public places (such as apartment buildings). </span><span>Employees</span><span> must be able to lift items up to </span><span>25</span><span> pounds on an occasional basis</span><span>.</span><span> </span></span><span> </span></p>",
    "compensation": "$23-$25/hr",
    "departmentId": "18270",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": "18168",
    "jobOpeningName": "Resident Connections Coordinator",
    "departmentLabel": "358 - OHP - Resident Connections",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://simpsonhousingservices.bamboohr.com/careers/468",
    "employmentStatusLabel": "Full-time - BE"
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}