Referral Representative (51259)

{
  "content_hash": "b58497ace6f68b1af7cc36a1d521204eb7c5abcf1b16f8b0a84f4361648b2ef3",
  "source_hash": "d6c9423b8ecba387e0d8551764d642e82556e9fb793ab8199399339e7f96fe58",
  "last_changed_at": "2026-06-06T20:24:16.117Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "East Chicago - East Chicago, IN 46312; 1313 W Chicago Avenue, East Chicago, IN, 46312, USA",
    "city": "East Chicago",
    "region": "IN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-04T10:09:09.108Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "East Chicago - East Chicago, IN 46312; 1313 W Chicago Avenue, East Chicago, IN, 46312, USA",
      "city": "East Chicago",
      "region": "IN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "East Chicago",
    "jobId": 165603,
    "level": "",
    "endDate": "",
    "legalId": 4244,
    "isHotJob": false,
    "jobShift": "Day",
    "jobTitle": "Referral Representative (51259)",
    "location": "East Chicago - East Chicago, IN 46312",
    "startDate": "",
    "clientCode": "0DV07",
    "remoteType": "",
    "description": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">As a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain accurate and timely documentation. This position will report to the Assistant Site Operations Director.</span></span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>JOB RESPONSIBILITIES:</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Organizes appropriate referrals to specialists and remains a resource for patients and staff regarding the referral agencies and process.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Checks Medicaid, Medicare, and private insurance websites for patients provider coverage.</span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Completes referral information for patients as requested by the Providers.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintains and updates referral resource binder.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Manages open referral orders by finding documents and follows up with all parties involved.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Assists with patient phone calls and questions.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Follows up with specialty clinics to coordinate patients medical information flow.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintains accurate and timely documentation. </span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Obtain prior authorization for specific testing.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Perform other duties as assigned.</span></span></li>\n</ul>",
    "jobCategory": "",
    "salaryRange": "",
    "socialMedia": {
      "xLink": {
        "text": "Healthlinc%2520Job%2520Opportunity%2520Referral%2520Representative%2520%252851259%2529"
      },
      "emailLink": {
        "subject": "Healthlinc%20Job%20Opportunity%20Referral%20Representative%20%2851259%29",
        "summary": "As%20a%20Referral%20Representative%2C%20you%20will%20act%20as%20a%20liaison%20between%20patients%2C%20our%20providers%2C%20and%20specialty%20sites%3B%20check%20patient%20eligibility%20and%20maintain%20accurate%20and%20timely%20documentation.%20This%20position%20will%20report%20to%20the%20Assistant%20Site%20Operations%20Director.%0A%0A%C2%0A%0AJOB%20RESPONSIBILITIES%3A%0A%0A%0A%09Organizes%20appropriate%20referrals%20to%20specialists%20and%20remains%20a%20resource%20for%20patients%20and%20staff%20regarding%20the%20referral%20agencies%20and%20process.%0A%09Checks%20Medicaid%2C%20Medicare%2C%20and%20private%20insurance%20websites%20for%20patients%20provider%20coverage.%0A%0A%0A%0A%09Completes%20referral%20information%20for%20patients%20as%20requested%20by%20the%20Providers.%0A%09Maintains%20and%20updates%20referral%20resource%20binder.%0A%09Manages%20open%20referral%20orders%20by%20finding%20documents%20and%20follows%20up%20with%20all%20parties%20involved.%0A%09Assists%20with%20patient%20phone%20calls%20and%20questions.%0A%09Follows%20up%20with%20specialty%20clinics%20to%20coordinate%20patients%20medical%20information%20flow.%0A%09Maintains%20accurate%20and%20timely%20documentation.%20%0A%09Obtain%20prior%20authorization%20for%20specific%20testing.%0A%09All%20HealthLinc%20staff%20is%20committed%20to%20engage%20in%20quality%20improvement%20initiatives%20that..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Referral Representative (51259)\",\"identifier\":\"J0DV07165603\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/6C1073B85A68AEDF43A712AFD9C64019/jobs/165603\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6C1073B85A68AEDF43A712AFD9C64019\",\"datePosted\":\"2026-05-05\",\"description\":\"Job DetailsJob Location: East Chicago - East Chicago, IN 46312Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayAs a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain accurate and timely documentation. This position will report to the Assistant Site Operations Director.\\n\\n \\n\\nJOB RESPONSIBILITIES:\\n\\n\\n\\tOrganizes appropriate referrals to specialists and remains a resource for patients and staff regarding the referral agencies and process.\\n\\tChecks Medicaid, Medicare, and private insurance websites for patients provider coverage.\\n\\n\\n\\n\\tCompletes referral information for patients as requested by the Providers.\\n\\tMaintains and updates referral resource binder.\\n\\tManages open referral orders by finding documents and follows up with all parties involved.\\n\\tAssists with patient phone calls and questions.\\n\\tFollows up with specialty clinics to coordinate patients medical information flow.\\n\\tMaintains accurate and timely documentation. \\n\\tObtain prior authorization for specific testing.\\n\\tAll HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).\\n\\tPerform other duties as assigned.\\nQualificationsREQUIRED QUALIFICATIONS:\\n\\nEducation/Training\\n\\n\\n\\tHigh school diploma or equivalent\\n\\tSome college (not required but highly preferred)\\n\\n\\nExperience\\n\\n\\n\\tAt least 1-2 years of experience in a medical administrative position\\n\\tAt least 1-2 years of experience in a customer service position\\n\\n\\n \\n\\nSkills/Job Requirement\\n\\n\\n\\tStrong organizational and time management skills\\n\\tStrong customer service skills\\n\\tProven ability to work well in a team environment\\n\\tExcellent verbal and written communication skills\\n\\tProven experience with basic medical terminology (not required but highly preferred)\\n\\tAbility to follow HealthLinc policies and procedures\\n\\n\\nTechnology Skills\\n\\n\\n\\tOperate a multi-line phone system and other office equipment including printers, fax machines, etc.\\n\\tBasic computer skills (Microsoft Office, EHR, online sources, etc.)\\n\\n\\n \\n\\nDIRECT SUPERVISION:\\n\\n\\n\\tN/A\\n\\n\\n \\n\\nREQUIRED TRAINING:\\n\\n\\n\\tAll assigned Relias training\\n\",\"responsibilities\":\"As a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain accurate and timely documentation. This position will report to the Assistant Site Operations Director.\\n\\n \\n\\nJOB RESPONSIBILITIES:\\n\\n\\n\\tOrganizes appropriate referrals to specialists and remains a resource for patients and staff regarding the referral agencies and process.\\n\\tChecks Medicaid, Medicare, and private insurance websites for patients provider coverage.\\n\\n\\n\\n\\tCompletes referral information for patients as requested by the Providers.\\n\\tMaintains and updates referral resource binder.\\n\\tManages open referral orders by finding documents and follows up with all parties involved.\\n\\tAssists with patient phone calls and questions.\\n\\tFollows up with specialty clinics to coordinate patients medical information flow.\\n\\tMaintains accurate and timely documentation. \\n\\tObtain prior authorization for specific testing.\\n\\tAll HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).\\n\\tPerform other duties as assigned.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HealthLinc\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6C1073B85A68AEDF43A712AFD9C64019\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1313 W Chicago Avenue\",\"addressLocality\":\"East Chicago\",\"addressRegion\":\"IN\",\"postalCode\":46312,\"addressCountry\":\"USA\"}},\"qualifications\":\"REQUIRED QUALIFICATIONS:\\n\\nEducation/Training\\n\\n\\n\\tHigh school diploma or equivalent\\n\\tSome college (not required but highly preferred)\\n\\n\\nExperience\\n\\n\\n\\tAt least 1-2 years of experience in a medical administrative position\\n\\tAt least 1-2 years of experience in a customer service position\\n\\n\\n \\n\\nSkills/Job Requirement\\n\\n\\n\\tStrong organizational and time management skills\\n\\tStrong customer service skills\\n\\tProven ability to work well in a team environment\\n\\tExcellent verbal and written communication skills\\n\\tProven experience with basic medical terminology (not required but highly preferred)\\n\\tAbility to follow HealthLinc policies and procedures\\n\\n\\nTechnology Skills\\n\\n\\n\\tOperate a multi-line phone system and other office equipment including printers, fax machines, etc.\\n\\tBasic computer skills (Microsoft Office, EHR, online sources, etc.)\\n\\n\\n \\n\\nDIRECT SUPERVISION:\\n\\n\\n\\tN/A\\n\\n\\n \\n\\nREQUIRED TRAINING:\\n\\n\\n\\tAll assigned Relias training\\n\",\"experienceRequirements\":\"REQUIRED QUALIFICATIONS:\\n\\nEducation/Training\\n\\n\\n\\tHigh school diploma or equivalent\\n\\tSome college (not required but highly preferred)\\n\\n\\nExperience\\n\\n\\n\\tAt least 1-2 years of experience in a medical administrative position\\n\\tAt least 1-2 years of experience in a customer service position\\n\\n\\n \\n\\nSkills/Job Requirement\\n\\n\\n\\tStrong organizational and time management skills\\n\\tStrong customer service skills\\n\\tProven ability to work well in a team environment\\n\\tExcellent verbal and written communication skills\\n\\tProven experience with basic medical terminology (not required but highly preferred)\\n\\tAbility to follow HealthLinc policies and procedures\\n\\n\\nTechnology Skills\\n\\n\\n\\tOperate a multi-line phone system and other office equipment including printers, fax machines, etc.\\n\\tBasic computer skills (Microsoft Office, EHR, online sources, etc.)\\n\\n\\n \\n\\nDIRECT SUPERVISION:\\n\\n\\n\\tN/A\\n\\n\\n \\n\\nREQUIRED TRAINING:\\n\\n\\n\\tAll assigned Relias training\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"High School\"}",
    "applyAvailable": true,
    "educationLevel": "High School",
    "qualifications": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>REQUIRED QUALIFICATIONS:</u></strong></span></span></p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Education/Training</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">High school diploma or equivalent</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Some college (not required but highly preferred)</span></span></li>\n</ul>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Experience</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">At least 1-2 years of experience in a medical administrative position</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">At least 1-2 years of experience in a customer service position</span></span></li>\n</ul>\n\n<p style=\"margin-left:0.5in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Skills/Job Requirement</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Strong organizational and time management skills</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Strong customer service skills</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proven ability to work well in a team environment</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent verbal and written communication skills</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proven experience with basic medical terminology (not required but highly preferred)</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to follow HealthLinc policies and procedures</span></span></li>\n</ul>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Technology Skills</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Operate a multi-line phone system and other office equipment including printers, fax machines, etc.</span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Basic computer skills (Microsoft Office, EHR, online sources, etc.)</span></span></li>\n</ul>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>DIRECT SUPERVISION:</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">N/A</span></span></li>\n</ul>\n\n<p style=\"margin-left:0.5in;margin-right:0in;\"> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>REQUIRED TRAINING:</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">All assigned Relias training</span></span></li>\n</ul>",
    "descriptionTitle": "Description",
    "travelPercentage": "None",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-05-05T14:23:49.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 165603,
    "isHotJob": false,
    "jobTitle": "Referral Representative (51259)",
    "postedOn": "",
    "locations": "East Chicago - East Chicago, IN 46312",
    "remoteType": "",
    "description": "As a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain a...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/165603",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 19612
  },
  "detail_errors": []
}