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HomeCompanies32f45058 Ce08 45f5 B35e 964951a170b1 19000101 000001Internal Communications Manager

Internal Communications Manager

32f45058 Ce08 45f5 B35e 964951a170b1 19000101 000001 · Boston, MA, US, Boston, MA · Hybrid · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company32f45058 Ce08 45f5 B35e 964951a170b1 19000101 000001
TitleInternal Communications Manager
Normalized title-
Department / team-
LocationBoston, MA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 32f45058 Ce08 45f5 B35e 964951a170b1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Boston.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company32f45058 Ce08 45f5 B35e 964951a170b1 19000101 000001
Sourceadf85f8b-a4b3-4262-aa03-c86260a5b988
ATS providerADP Workforce Now Recruiting

Description

Position Overview : Reporting to the Senior Director of Marketing and Communications, the Internal Communications Manager will be responsible for fostering connections among staff and Board across the MFA. The position will lead and manage a transparent, consistent, and integrated communications infrastructure that connects the Museum’s workforce—from frontline staff to hybrid administrative teams and the Director’s Office. This position will work collaboratively with Marketing and Communications colleagues to create a culture of true alignment and institutional listening. By establishing predictable channels, high-quality content standards, and structured feedback loops, this position will ensure that every member of the Museum community feels informed, valued, and connected to shared strategic priorities. The Internal Communications Manager is a collaborative communicator who thrives on turning complex organizational goals into engaging narratives and reliable systems. Essential Functions: Ensure timely, accurate and consistent flow of information across the Museum, keeping the MFA community informed about news, policies, exhibitions, priorities, and organizational changes. Create an annual internal communication strategy and roadmap encompassing staff meetings, town halls, Director “office hours,” newsletters, Board communications, and People and Culture (P&C) programs . Develop guidelines for Intranet postings, staff directory updates, and all staff emails and announcements. In collaboration with Marketing and Communications, implement a centralized system for distributing information, supported by clear processes; reinforce a communications cascade for breaking news that includes both internal and external audiences. Collaborate with governance colleagues on Board communications, including sharing the monthly staff newsletter, consistent updates and Museum highlights. Establish monthly cross-functional meetings (Internal Comms, Governance, PR, P&C, Director’s Office) to review upcoming messages and ensure alignment. Reinforce the Museum’s mission, values and strategic priorities while cultivating unity across the MFA. Promote two-way communication and institutional listening through structured opportunities that allow for feedback, questions, and responses that meaningfully inform planning and decision-making. Use sentiment surveys, analytics, and qualitative feedback to refine communication tactics. Explore mobile friendly platforms (e.g., Teams) for staff without workstation access. Formalize workflows for content updates, approvals, and maintenance of internal channels. Other duties as assigned or required. Requirements and Characteristics: Bachelor’s degree in Communications, Journalism, Public Relations, or a related field. 3-5 years of communications experience, with a proven track record of managing multi-channel platforms (Intranet, newsletters, etc.). Previous experience working within a museum or nonprofit environment is highly preferred. Demonstrated experience navigating communications strategy within a setting that includes hybrid, onsite, and frontline staff. Experience acting as a strategic partner to leadership, providing guidance on tone, content and sequencing. Demonstrated ability to build and manage relationships across all Museum departments, including the Director’s Office, P&C, IT, and Curatorial. Proficiency in platforms like Microsoft Teams and SharePoint for real-time collaboration and knowledge management. Basic to intermediate skills in graphic design and video editing (e.g., Canva, Adobe Creative Suite) to produce engaging, visual updates. A well-rounded communication with excellent presentation skills A commitment to the Museum’s values of Inclusion, Diversity, Equity and Accessibility A collaborative and active listener Stays abreast of new developments in the field Salary and Schedule: Full Time Salary, $80,000 - $85,000 The MFA is an equal opportunity employer. The community and audience we serve is diverse, and we wish to foster that diversity in our workplace. Toward that end, the MFA does not discriminate against individuals in hiring, employment or promotion on the basis of race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, handicap or disability, veteran or military status, political belief, pregnancy, genetic information or any other characteristic protected by law.

Full job record

Job ID67fa2aab3ddd171c10c708fc6da0bd835a202130
Org ID125c2111-b4d2-4d76-8779-7b2116b6ac68
Source IDadf85f8b-a4b3-4262-aa03-c86260a5b988
Board IDadf85f8b-a4b3-4262-aa03-c86260a5b988
Provideradp_workforcenow
Provider Job Key555105
TitleInternal Communications Manager
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Statusactive
Activeyes
Location TextBoston, MA, US, Boston, MA
Department
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Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMA
CityBoston
Salary Raw
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=32f45058-ce08-45f5-b35e-964951a170b1&ccId=19000101_000001&lang=en_US&type=JS&jobId=555105&jwId=9200954439719_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=32f45058-ce08-45f5-b35e-964951a170b1&ccId=19000101_000001&lang=en_US&type=JS&jobId=555105&jwId=9200954439719_1
First Seen At2026-05-31 18:48:57Z
Last Seen At2026-06-06 13:29:17Z
Last Checked At2026-06-06 13:29:17Z
Last Changed At2026-06-06 13:29:17Z
Inactive At
Source Posted At2026-05-21 18:38:00Z
Source Updated At
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    "requisitionDescription": "<div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Position Overview</strong>:</p><p style=\"margin-left:0in;\">Reporting to the Senior Director of Marketing and Communications, the Internal Communications Manager will be responsible for fostering connections among staff and Board across the MFA. The position will lead and manage a transparent, consistent, and integrated communications infrastructure that connects the Museum&rsquo;s workforce&mdash;from frontline staff to hybrid administrative teams and the Director&rsquo;s Office.</p><p style=\"margin-left:0in;\">This position will work collaboratively with Marketing and Communications colleagues to create a culture of true alignment and institutional listening. By establishing predictable channels, high-quality content standards, and structured feedback loops, this position will ensure that every member of the Museum community feels informed, valued, and connected to shared strategic priorities.&nbsp;</p><p style=\"margin-left:0in;\">The Internal Communications Manager is a collaborative communicator who thrives on turning complex organizational goals into engaging narratives and reliable systems.</p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Essential Functions:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Ensure timely, accurate and consistent flow of information across the Museum, keeping the MFA community informed about news, policies, exhibitions, priorities, and organizational changes.&nbsp;</li><li style=\"margin-left:0in;\">Create an annual internal communication strategy and roadmap encompassing staff meetings, town halls, Director &ldquo;office hours,&rdquo; newsletters, Board communications, and People and Culture (P&amp;C) programs .</li><li style=\"margin-left:0in;\">Develop guidelines for Intranet postings, staff directory updates, and all staff emails and announcements.</li><li style=\"margin-left:0in;\">In collaboration with Marketing and Communications, implement a centralized system for distributing information, supported by clear processes; reinforce a communications cascade for breaking news that includes both internal and external audiences.&nbsp;</li><li style=\"margin-left:0in;\">Collaborate with governance colleagues on Board communications, including sharing the monthly staff newsletter, consistent updates and Museum highlights.</li><li style=\"margin-left:0in;\">Establish monthly cross-functional meetings (Internal Comms, Governance, PR, P&amp;C, Director&rsquo;s Office) to review upcoming messages and ensure alignment.</li><li style=\"margin-left:0in;\">Reinforce the Museum&rsquo;s mission, values and strategic priorities while cultivating unity across the MFA.</li><li style=\"margin-left:0in;\">Promote two-way communication and institutional listening through structured opportunities that allow for feedback, questions, and responses that meaningfully inform planning and decision-making.</li><li style=\"margin-left:0in;\">Use sentiment surveys, analytics, and qualitative feedback to refine communication tactics.</li><li style=\"margin-left:0in;\">Explore mobile friendly platforms (e.g., Teams) for staff without workstation access.</li><li style=\"margin-left:0in;\">Formalize workflows for content updates, approvals, and maintenance of internal channels.</li></ul><ul><li style=\"margin-left:0in;\">Other duties as assigned or required.</li></ul><p style=\"margin-left:.5in;\"><br></p><p style=\"margin-left:0in;\"><strong>Requirements and Characteristics:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Bachelor&rsquo;s degree in Communications, Journalism, Public Relations, or a related field.</li><li style=\"margin-left:0in;\">3-5 years of communications experience, with a proven track record of managing multi-channel platforms (Intranet, newsletters, etc.).</li><li style=\"margin-left:0in;\">Previous experience working within a museum or nonprofit environment is highly preferred.</li><li style=\"margin-left:0in;\">Demonstrated experience navigating communications strategy within a setting that includes hybrid, onsite, and frontline staff.</li><li style=\"margin-left:0in;\">Experience acting as a strategic partner to leadership, providing guidance on tone, content and sequencing.</li><li style=\"margin-left:0in;\">Demonstrated ability to build and manage relationships across all Museum departments, including the Director&rsquo;s Office, P&amp;C, IT, and Curatorial.</li><li style=\"margin-left:0in;\">Proficiency in platforms like Microsoft Teams and SharePoint for real-time collaboration and knowledge management.</li><li style=\"margin-left:0in;\">Basic to intermediate skills in graphic design and video editing (e.g., Canva, Adobe Creative Suite) to produce engaging, visual updates.</li><li style=\"margin-left:0in;\">A well-rounded communication with excellent presentation skills</li><li style=\"margin-left:0in;\">A commitment to the Museum&rsquo;s values of Inclusion, Diversity, Equity and Accessibility</li><li style=\"margin-left:0in;\">A collaborative and active listener</li><li style=\"margin-left:0in;\">Stays abreast of new developments in the field</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Salary and Schedule:</strong></p><p style=\"margin-left:0in;\">Full Time Salary, $80,000 - $85,000</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><br></p><p style='box-sizing: border-box; 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font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px;'>The MFA is an equal opportunity employer. The community and audience we serve is diverse, and we wish to foster that diversity in our workplace. Toward that end, the MFA does not discriminate against individuals in hiring, employment or promotion on the basis of race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, handicap or disability, veteran or military status, political belief, pregnancy, genetic information or any other characteristic protected by law.</strong></span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); float: none; display: inline !important;\">&nbsp;</span></p><p><br></p></div></div>\n",
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