Tenancy Support Worker (Internal Applicants Only)

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  "last_changed_at": "2026-05-30T05:52:45.032Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Rotherham, South Yorkshire, S60 1BY, United Kingdom",
    "city": "Rotherham",
    "region": "South Yorkshire",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:20:52.455Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Rotherham, South Yorkshire, S60 1BY, United Kingdom",
      "city": "Rotherham",
      "region": "South Yorkshire",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
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    "countries": []
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{}

{
  "list_job": {
    "id": "393",
    "isRemote": null,
    "location": {
      "city": "Rotherham",
      "state": "South Yorkshire"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19298",
    "locationType": "0",
    "jobOpeningName": "Tenancy Support Worker (Internal Applicants Only)",
    "departmentLabel": "Domestic Abuse Project",
    "employmentStatusLabel": "Full-Time, Permanent"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Rotherham",
      "state": "South Yorkshire",
      "postalCode": "S60 1BY",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-05-27",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-size: 10pt; text-decoration: underline\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Domestic Abuse Tenancy Support Worker - INTERNAL APPLICANTS ONLY</span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Main Purpose:<span> </span></span><span style=\"font-size: 10pt\">To work with Target Housing Clients to give support with sign up’s, benefits and rents.</span></p>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Specific Tasks:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Assist clients when moving in, or out of Target accommodation.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Assess their financial circumstances. Assisting clients to maximize their income and to manage their personal budgets</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Act as clients’ Tenancy Support worker offering advice and support</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Support clients to understand their rights and responsibilities under their occupancy agreements</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Monitor clients’ handling of Target Housing property and consumption of gas &amp; electricity</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Monitor clients’ compliance with their occupancy agreements and act to resolve non-compliance issues, informing line manager of serious breaches</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to Target Housing<br></span></li>\n<li><span style=\"font-size: 10pt\">Help clients with budgeting. Negotiate with other bodies on behalf of the client on the repayment of arrears such as rent owed to the Local Authority Housing Department<br></span></li>\n<li><span style=\"font-size: 10pt\">Liaise with appropriate referral bodies to ensure that all are aware of relevant information. Working closely with other support agencies</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Attend properties as and when required<br></span></li>\n<li><span style=\"font-size: 10pt\">Keep all records in order that the value of the tenant support service can be audited and comply with confidentiality policy</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Provide cover for absent colleagues as directed</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">General Tasks:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Attend and participate in training sessions or activities as required</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Participate in team meetings and supervision as required</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Perform other such duties as may be required to further aims of Target Housing within the Health and Safety requirements</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Adhere to all of Target Housing’s policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Person Specifications</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Experience of providing a service to vulnerable groups</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Experience of delivering supported housing services</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Experience of delivering services to clients’ housing and accommodation</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">In-depth and up to date knowledge of Welfare Benefits System</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Competencies:</span></p>\n<p><span style=\"font-size: 10pt\">Customer Focus - Critical</span></p>\n<p><span style=\"font-size: 10pt\">Integrity - Critical</span></p>\n<p><span style=\"font-size: 10pt\">Team Working - Critical</span></p>\n<p><span style=\"font-size: 10pt\">Confidence &amp; Judgment - Very Important</span></p>\n<p><span style=\"font-size: 10pt\">Communication and Influence - Very Important</span><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt\">Planning &amp; Organising - Important</span></p>\n<p><span style=\"font-size: 10pt\">Technical - Important</span></p>",
    "compensation": "£26,490.00",
    "departmentId": "19298",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Tenancy Support Worker (Internal Applicants Only)",
    "departmentLabel": "Domestic Abuse Project",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://targethousing.bamboohr.com/careers/393",
    "employmentStatusLabel": "Full-Time, Permanent"
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}