Home › Companies › 7889f006 4c3f 49f9 931b A7ffd827148d 9200402128985 2 › Wooster Heart Group Phone Triage RN
Wooster Heart Group Phone Triage RN
7889f006 4c3f 49f9 931b A7ffd827148d 9200402128985 2 · Bloomington Medical Services, Wooster, OH, US, Wooster, OH · On Site · Active · $24–$43 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 7889f006 4c3f 49f9 931b A7ffd827148d 9200402128985 2 |
| Title | Wooster Heart Group Phone Triage RN |
| Normalized title | - |
| Department / team | - |
| Location | Bloomington Medical Services, OH, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $24–$43 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-23 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 7889f006 4c3f 49f9 931b A7ffd827148d 9200402128985 2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Bloomington Medical Services. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 7889f006 4c3f 49f9 931b A7ffd827148d 9200402128985 2 |
| Source | 02983b0d-0456-43f5-95cd-cec6d93eafdc |
| ATS provider | ADP Workforce Now Recruiting |
Description
Job Title: BMS RN – Phone Triage Nurse Department: Bloomington Medical Services Reports to: Practice Manager FLSA Status: Non-Exempt (Hourly)
Job Summary: The Phone Triage Nurse serves as a critical clinical resource within Bloomington Medical Services, responsible for managing high-volume patient communications, performing clinical assessments via telephone, and coordinating timely, appropriate patient care. This role ensures safe, efficient patient access to providers through prioritization, education, and care coordination.
In addition to primary triage responsibilities, this position functions as a flexible clinical team member and may be deployed to support in-office clinical operations as needed. The RN is expected to maintain competencies consistent with other clinical staff and assist with direct patient care duties during staffing needs, call-offs, or high-volume periods.
Primary Duties/Responsibilities – Telephone Triage: Perform comprehensive patient assessments via telephone using clinical judgment and established protocols Determine urgency and appropriate level of care (emergent, urgent, routine) Provide clinical advice, education, and follow-up instructions to patients and caregivers Manage and respond to high-volume incoming calls, patient portal messages, and refill requests Coordinate care with providers, nurses, and ancillary departments to ensure timely patient management Document all patient interactions accurately in the EMR Communicate test results and provider recommendations to patients Identify and escalate high-risk or complex patient concerns appropriately Facilitate referrals, procedures, and follow-up appointments as indicated Monitor and track patient outcomes and follow up as needed Secondary Duties/Responsibilities – Clinical Support (as needed): Support in-office clinical operations during staffing shortages or increased patient volume Room patients, obtain vital signs, and update medical histories Assist providers during examinations and procedures Administer medications, perform phlebotomy, and provide wound care Prepare patients for tests and procedures Reinforce patient education and discharge instructions Maintain exam room readiness and ensure proper sterilization of equipment Administrative/Operational Responsibilities: Maintain confidentiality of all patient information in accordance with HIPAA Assist with scheduling, referrals, pre-authorizations, and care coordination tasks Monitor and respond to patient portal communications Collaborate with clinical, clerical, and provider teams to support efficient workflows Participate in quality improvement initiatives and workflow optimization efforts Education and Experience: Current Registered Nurse (RN) License required Clinical nursing experience, with triage experience preferred Proficiency with EMR systems (e.g., Meditech Expanse preferred) Strong clinical judgment, communication, and organizational skills Ability to work in a fast-paced, high-volume environment and adapt to changing priorities Key Expectations: Demonstrates flexibility to support both triage and direct patient care functions Maintains competency across all core clinical skills required within the practice Acts as a collaborative team member contributing to patient safety, access, and overall operational efficiency
This position is primarily scheduled Monday through Friday, 8:00 AM – 4:30 PM.
Alternative scheduling options may be considered based on candidate preference and operational needs, including a four-day workweek (4 x 10-hour shifts). Flexible scheduling is intended to support recruitment and retention while ensuring consistent patient access and coverage.
This position is budgeted for 36–40 hours per week based on operational needs.
The standard schedule is Monday through Friday, 8:00 AM – 4:30 PM.
Alternative scheduling options may be considered to support recruitment and retention, including a four-day workweek (4 x 9-hour shifts or 4 x 10-hour shifts), while maintaining appropriate coverage for patient access and triage operations.
Full job record
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| Org ID | c0e59287-9f58-4ebc-ade7-62b38ad64dce |
| Source ID | 02983b0d-0456-43f5-95cd-cec6d93eafdc |
| Board ID | 02983b0d-0456-43f5-95cd-cec6d93eafdc |
| Provider | adp_workforcenow |
| Provider Job Key | 567820 |
| Title | Wooster Heart Group Phone Triage RN |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Bloomington Medical Services, Wooster, OH, US, Wooster, OH |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | OH |
| City | Bloomington Medical Services |
| Salary Raw | 24.24 To 43 (USD) Hourly |
| Salary Min | 24.24 |
| Salary Max | 43 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7889f006-4c3f-49f9-931b-a7ffd827148d&ccId=9200402128985_2&lang=en_US&type=JS&jobId=567820&jwId=9204968003643_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7889f006-4c3f-49f9-931b-a7ffd827148d&ccId=9200402128985_2&lang=en_US&type=JS&jobId=567820&jwId=9204968003643_1 |
| First Seen At | 2026-05-31 18:06:46Z |
| Last Seen At | 2026-06-06 11:46:13Z |
| Last Checked At | 2026-06-06 11:46:13Z |
| Last Changed At | 2026-06-06 11:46:13Z |
| Inactive At | — |
| Source Posted At | 2026-04-23 11:46:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=7889f006-4c3f-49f9-931b-a7ffd827148d|9200402128985_2/date=2026-06-06/2026-06-06T11-46-12-679Z-43d8be0114bfd1d74b88a37e96627b4a6626ed6d7befd787b7bafffbf7605d36.json |
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This role ensures safe, efficient patient access to providers through prioritization, education, and care coordination.</p><p data-start=\"727\" data-end=\"1087\">In addition to primary triage responsibilities, this position functions as a flexible clinical team member and may be deployed to support in-office clinical operations as needed. The RN is expected to maintain competencies consistent with other clinical staff and assist with direct patient care duties during staffing needs, call-offs, or high-volume periods.</p><hr data-start=\"1089\" data-end=\"1092\"><h3 data-section-id=\"wur7as\" data-start=\"1094\" data-end=\"1153\"><strong data-start=\"1098\" data-end=\"1153\">Primary Duties/Responsibilities – Telephone Triage:</strong></h3><ul data-start=\"1155\" data-end=\"1992\"><li data-section-id=\"5dsd66\" data-start=\"1155\" data-end=\"1264\">Perform comprehensive patient assessments via telephone using clinical judgment and established protocols</li><li data-section-id=\"twg6qd\" data-start=\"1265\" data-end=\"1344\">Determine urgency and appropriate level of care (emergent, urgent, routine)</li><li data-section-id=\"egfu2q\" data-start=\"1345\" data-end=\"1438\">Provide clinical advice, education, and follow-up instructions to patients and caregivers</li><li data-section-id=\"vp92ka\" data-start=\"1439\" 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data-start=\"1994\" data-end=\"1997\"><h3 data-section-id=\"ge8whe\" data-start=\"1999\" data-end=\"2072\"><strong data-start=\"2003\" data-end=\"2072\">Secondary Duties/Responsibilities – Clinical Support (as needed):</strong></h3><ul data-start=\"2074\" data-end=\"2547\"><li data-section-id=\"1us4pj9\" data-start=\"2074\" data-end=\"2169\">Support in-office clinical operations during staffing shortages or increased patient volume</li><li data-section-id=\"1wdbvx7\" data-start=\"2170\" data-end=\"2237\">Room patients, obtain vital signs, and update medical histories</li><li data-section-id=\"1t3extn\" data-start=\"2238\" data-end=\"2293\">Assist providers during examinations and procedures</li><li data-section-id=\"55x31a\" data-start=\"2294\" data-end=\"2364\">Administer medications, perform phlebotomy, and provide wound care</li><li data-section-id=\"ydrfoi\" data-start=\"2365\" data-end=\"2410\">Prepare patients for tests and procedures</li><li data-section-id=\"b4as2g\" 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communication, and organizational skills</li><li data-section-id=\"jxnfod\" data-start=\"3442\" data-end=\"3535\">Ability to work in a fast-paced, high-volume environment and adapt to changing priorities</li></ul><hr data-start=\"3537\" data-end=\"3540\"><h3 data-section-id=\"11knbui\" data-start=\"3542\" data-end=\"3567\"><strong data-start=\"3546\" data-end=\"3567\">Key Expectations:</strong></h3><ul data-start=\"3569\" data-end=\"3855\"><li data-section-id=\"ahczw6\" data-start=\"3569\" data-end=\"3654\">Demonstrates flexibility to support both triage and direct patient care functions</li><li data-section-id=\"iwayol\" data-start=\"3655\" data-end=\"3740\">Maintains competency across all core clinical skills required within the practice</li><li data-section-id=\"19ixrmj\" data-start=\"3741\" data-end=\"3855\">Acts as a collaborative team member contributing to patient safety, access, and overall operational efficiency</li></ul></div>\n<br/>This position is primarily scheduled Monday through Friday, 8:00 AM – 4:30 PM.<br/><br/>Alternative scheduling options may be considered based on candidate preference and operational needs, including a four-day workweek (4 x 10-hour shifts). 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