Sales Associate / Customer Service Representative

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    "url": "https://drybarshops-wellbizbrands.icims.com/jobs/25089/drybar-shops/job",
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    "title": "Sales Associate / Customer Service Representative",
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    "datePosted": "2025-05-22T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<h3>💛 WELCOME TO DRYBAR 💛</h3>\n<p>You’ve definitely heard of us—or at least seen our iconic yellow tools at <strong>Sephora, Ulta, or Nordstrom</strong>. If not, that’s about to change. We’re not your average salon, and this isn’t your average job.</p>\n<p>We’re <strong>hiring BARTENDERS</strong>—aka our front desk legends—who keep the shop running smooth, the energy high, and the clients feeling like queens 👑</p>\n<h3>🥂 Why You’ll Love It Here:</h3>\n<p>We’re the ultimate beauty crew that works hard, supports each other, and always brings the glam. Think good vibes, music always playing, and ice cream surprise days 🍦💃</p>\n<p>We're looking for <strong>high-energy, beauty-loving go-getters</strong> who are ready to hustle and have fun doing it. This job isn’t easy—but it's rewarding, fast-paced, and full of opportunity.</p>\n<h3>✨ What You’ll Do:</h3>\n<p>As a Bartender, you're the first face our guests see. You'll be:</p>\n<ul>\n <li><p>Making every guest feel welcomed and fabulous</p></li>\n <li><p>Managing the front desk with confidence</p></li>\n <li><p>Driving sales (membership + retail)</p></li>\n <li><p>Supporting the stylists and keeping things flowing</p></li>\n</ul>\n<h3>💵 Perks & Pay:</h3>\n<ul>\n <li><p><strong>$16.50–$18.50/hr base</strong> + 💰 <strong>commission + bonuses</strong></p></li>\n <li><p><strong>Free blowouts</strong> every month (yes, free glam!)</p></li>\n <li><p><strong>Sick time, flexible hours, & team treats</strong></p></li>\n <li><p><strong>Discounts</strong> on our cult-favorite products</p></li>\n <li><p><strong>Clear growth path + ongoing training</strong></p></li>\n</ul>\n<h3>🧠 What You Bring:</h3>\n<ul>\n <li><p>1+ year of customer service or retail experience</p></li>\n <li><p>Salon or spa experience is a plus (but not required!)</p></li>\n <li><p>A love for beauty + a quick problem-solving mind</p></li>\n <li><p>Confident multitasker with a great attitude</p></li>\n <li><p>Thrives in fast-paced, high-energy environments</p></li>\n <li><p>Must be 18+ and able to stand for long shifts</p></li>\n</ul>\n<p>📣 <strong>Think you’ve got what it takes to keep up with the blowout bar that never slows down?</strong>Then come through! Apply now and join the Drybar Montecito squad—where beauty meets hustle and every day is a good hair day.</p>\n<p><strong>Learn more at</strong> www.drybar.com</p>\n<h2>Responsibilities</h2>\n<h3>🛠️ Key Responsibilities:</h3>\n<ul>\n <li><p><strong>Warmly greet and welcome clients</strong> to create a positive first impression</p></li>\n <li><p><strong>Provide exceptional customer service</strong> throughout the client’s entire visit</p></li>\n <li><p><strong>Promote and sell retail hair care products</strong> with confidence and product knowledge</p></li>\n <li><p><strong>Maintain a clean and organized salon environment</strong>, including the front desk and retail area</p></li>\n <li><p><strong>Assist with restocking inventory</strong> and keeping supplies replenished and accessible</p></li>\n <li><p><strong>Answer phone calls professionally</strong> and manage appointment scheduling efficiently</p></li>\n <li><p><strong>Use strong time management skills</strong> to help ensure smooth, on-time salon operations</p></li>\n</ul>\n<h2>Qualifications</h2>\n<h3>✅ Qualifications & Skills:</h3>\n<ul>\n <li><p>Strong organizational skills and attention to detail to manage daily salon operations</p></li>\n <li><p>Previous experience in <strong>retail sales</strong> or <strong>customer service</strong> is highly preferred</p></li>\n <li><p>Confident phone etiquette and clear communication for booking and client interactions</p></li>\n <li><p>Ability to thrive in a fast-paced setting—experience in environments like grocery, hospitality, or wireless retail is a plus</p></li>\n <li><p>Comfortable recommending and selling products or services to enhance the client experience</p></li>\n <li><p>Bilingual abilities are a bonus, but not required</p></li>\n</ul>\n<h2>Benefits</h2>\n<h3>🌟 Perks & Benefits:</h3>\n<ul>\n <li><p><strong>Competitive pay</strong> – Earn <strong>$20+/hr</strong> with commissions and performance-based bonuses</p></li>\n <li><p><strong>Paid sick time</strong></p></li>\n <li><p><strong>Free blowouts</strong> each month</p></li>\n <li><p><strong>Bonus opportunities</strong> for membership and retail sales</p></li>\n <li><p><strong>Flexible scheduling</strong> to support work-life balance</p></li>\n <li><p><strong>Employee discounts</strong> on all Drybar products</p></li>\n <li><p><strong>Growth opportunities</strong> with a clear path to advance</p></li>\n <li><p><strong>Ongoing training and support</strong> to build your skills and confidence</p></li>\n</ul>\n<h2>Legal Disclaimer</h2>©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.",
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