Senior Specialist, Production Services Application Support Analyst

{
  "content_hash": "e64cd1589243afc89833d7a5e220b5ccd34af8a5818d6b0410312173d2f5e19b",
  "source_hash": "e6ad0efec4a6ab490c9dfc7ba1cd8ebcca1e92b96b5c3ad36e27df8626035a96",
  "last_changed_at": "2026-05-31T18:11:44.772Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Prestige Alphatech,Pune,IN, Pune, MH, IN",
    "city": "Pune",
    "region": "IN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:35:19.623Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Prestige Alphatech,Pune,IN, Pune, MH, IN",
      "city": "Pune",
      "region": "IN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "75936",
    "Title": "Senior Specialist, Production Services Application Support Analyst",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Production Services Application Support",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": "Day",
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000028474391,
    "JobFamilyId": 300000094774439,
    "JobFunction": "Production Services Engineering",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": "IN",
        "Region1": null,
        "Region2": "MH",
        "Region3": null,
        "Building": null,
        "Latitude": "18.55488",
        "Longitude": "73.92782",
        "LocationId": 300006961291441,
        "PostalCode": "411014",
        "TownOrCity": "Pune",
        "AddressLine1": "Prestige Alphatech, Tower A and B , Survey no. 39/2",
        "AddressLine2": "Kharadi Bypass, Ashoka Nagar, Kharadi",
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Prestige Alphatech,Pune,IN"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300009712059424,
    "WorkplaceType": "",
    "BusinessUnitId": 300000094018351,
    "OrganizationId": 300005987090710,
    "GeographyNodeId": 100010357090602,
    "JobFunctionCode": "PRSEENG",
    "LegalEmployerId": 300000003572146,
    "PrimaryLocation": "Pune, MH, India",
    "RequisitionType": "Experienced",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p><span><b>Senior Specialist, Production Support&nbsp;</b></span></p>\n<p><span>At BNY, our culture allows us to run our company better and enables employees’ growth and success.&nbsp;As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</span></p>\n<p><span>Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</span></p>\n<p><span>We’re seeking a future team member for the role of Senior Specialist, Production Support to join our Global Clearing &nbsp;team. This role is located in Pune.</span></p>\n<p><span>In this role, you’ll make an impact in the following ways:&nbsp;</span></p>\n<ul>\n <li><span>Experience supporting production applications in a 24x7/always-on environment, including on-call rotation support.</span></li>\n <li><span>Strong troubleshooting and root-cause analysis skills across application, OS, and infrastructure layers; able to drive complex incidents to resolution.</span></li>\n <li><span>Hands-on experience with monitoring, alerting, and observability (metrics, logs, traces), including defining SLIs/SLOs and tuning alerts to reduce noise.</span></li>\n <li><span>Problem management experience, including post-incident reviews, corrective/preventive actions, and tracking issues to closure.</span></li>\n <li><span>Release and change management experience (production readiness reviews, deployment validation, rollback planning, and change controls/PTO).</span></li>\n <li><span>Capacity and performance management skills; ability to identify bottlenecks, forecast demand, and recommend scaling improvements.</span></li>\n <li><span>Ability to partner effectively with development, QA, operations, and infrastructure teams; clear written and verbal communication with technical and non-technical stakeholders.</span></li>\n <li>\n  <p><span>Documentation skills, including creation of runbooks, operating procedures, architectural diagrams, and design specifications.</span></p>\n  <p><br><br>\n    &nbsp;</p></li>\n</ul>\n<p><span>To be successful in this role, we’re seeking the following:&nbsp;</span></p>\n<ul>\n <li><span><b>Education</b>: Bachelor's degree in computer science or related discipline, or equivalent work experience required.</span></li>\n <li><span><b>AI</b>: Demonstrated skill in AI prompting and the practical use of AI tools to improve development productivity, problem-solving, and support workflows</span></li>\n <li><span><b>Experience:</b>&nbsp;6-12 years in production support (L2) for both mainframe and Java technologies.</span></li>\n <li><span><b>Mainframe:</b>&nbsp;Proficiency in COBOL, JCL, DB2, CICS, and VSAM.</span></li>\n <li><span><b>Java:</b>&nbsp;Proficiency in Java, RESTful Web Services, SQL, and Unix/Linux environments.</span></li>\n <li><span><b>Tools:</b>&nbsp;Familiarity with monitoring tools (e.g., Splunk, AppD), ticketing systems (e.g., ServiceNow), and version control (e.g., Git/Windsurf).</span></li>\n <li><span><b>Soft Skills:</b>&nbsp;Strong analytical, troubleshooting, and communication skills, with experience in high-pressure 24x7 environments</span></li>\n</ul>\n<p><br><span>At BNY, our culture speaks for itself, check out the latest BNY news at:</span></p>\n<p><a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\" target=\"_blank\" rel=\"nofollow\"><span>BNY Newsroom</span></a></p>\n<p><a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\" target=\"_blank\" rel=\"nofollow\"><span>BNY LinkedIn&nbsp;</span></a></p>\n<p>&nbsp;</p>\n<p><span>&nbsp;Here’s a few of our recent awards:&nbsp;</span></p>\n<ul>\n <li><span>America’s Most Innovative Companies, Fortune, 2025</span></li>\n <li><span>World’s Most Admired Companies, Fortune 2025</span></li>\n <li><span>“Most Just Companies”, Just Capital and CNBC, 2025</span></li>\n</ul>\n<p><br><span>Our Benefits and Rewards:&nbsp;</span></p>\n<p><span>BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.&nbsp;</span></p>\n<p>&nbsp;</p>\n<p><span>BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</span></p>\n<p>&nbsp;</p>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "IN",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-04-17T06:51:19+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "18.50422",
        "Longitude": "73.85302",
        "CountryCode": "IN",
        "GeographyId": 300000028474391,
        "GeographyNodeId": 100010357090602
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "75936",
    "Title": "Senior Specialist, Production Services Application Support Analyst",
    "JobType": null,
    "Distance": 1776384000000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-04-17",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000028474391,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": "IN",
        "Region1": null,
        "Region2": "MH",
        "Region3": null,
        "Building": null,
        "Latitude": 18.55488,
        "Longitude": 73.92782,
        "LocationId": 300006961291441,
        "PostalCode": "411014",
        "TownOrCity": "Pune",
        "AddressLine1": "Prestige Alphatech, Tower A and B , Survey no. 39/2",
        "AddressLine2": "Kharadi Bypass, Ashoka Nagar, Kharadi",
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Prestige Alphatech,Pune,IN"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000094018351,
    "OrganizationId": 300005987090710,
    "PostingEndDate": null,
    "LegalEmployerId": 300000003572146,
    "PrimaryLocation": "Pune, MH, India",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "IN",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://eofe.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2275936%22,siteNumber=CX_3001",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 8288
  },
  "detail_errors": []
}