Director of Operational Excellence

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Who is Greystone Construction? </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Established in 1987, Greystone Construction is a versatile general contractor serving commercial, industrial, agribusiness, municipal, multifamily, and senior housing clients across the United States. Our headquarters are located in Shakopee, Minnesota with additional offices in Georgetown, Texas; Bismarck, North Dakota; and Spirit Lake, Iowa. Greystone has completed projects in 39 states and counting.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Our reputation for safety, integrity, and construction excellence has earned us partnerships with some of the best companies in the markets we serve. Consistently delivering quality and building lasting relationships are the foundation of our success.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">At Greystone, every team member is a leader. We empower our people to act with purpose and deliver results that exceed expectations. Guided by our shared values and vision, we pursue limitless potential in people and places, striving to make a positive impact on every project, every client, and every community we serve.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Summary </span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">The Director of Operational Excellence is responsible for building and embedding Greystone’s operating system across teams, standardizing critical processes, and ensuring leaders are equipped to deliver consistent, high-quality results. This role will focus on preserving what built Greystone and build what allows Greystone to scale with consistency.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">This role blends strategic capability-building with hands-on operational execution, partnering closely with Operations, Safety, IT, Finance, and Human Resources to translate systems, data analytics, and technology into behavior change and measurable field outcomes. The individual will support leadership in improving efficiency, standardization, training, and overall business performance. The ideal candidate will transform data into actionable insights while leading operational initiatives, process improvements, and system optimization across Greystone.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Essential Duties &amp; Responsibilities</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"text-decoration: underline\">Operational Excellence &amp; Continuous Improvement</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Design and implement practical operating systems that improve consistency.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Identify breakdowns in execution and drive data-driven solutions.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Lead continuous improvement initiatives using data, root-cause analysis, and field feedback.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Integrate Lean construction practices.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ensure adoption across operations.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Build and maintain playbooks and Standard Operating Procedures (SOPs).</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Reduce reliance on tribal knowledge.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Build and maintain a company-wide knowledge management strategy.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Develop systems that capture, organize, and share operational knowledge.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"text-decoration: underline\">Organizational Alignment</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strengthen alignment between field, office and leadership teams.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Improve project startup, handoffs, and closeout processes.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Improve visibility into performance metrics and risk areas.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Enhance consistency across estimating, project management, and field operations.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Improve subcontractor coordination and commitment reliability through collaborative planning processes.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"text-decoration: underline\">Leadership / Management</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Coach and develop the operational team.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strengthen accountability, communication, and execution.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Identify capability gaps.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Lead cross-functional improvement initiatives.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Lead, coach, train, and manage a team to ensure top performance in achieving desired results while finding efficient and effective solutions that create overall organizational value.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"text-decoration: underline\">Technology</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Establish Key Performance Indicators (KPIs) frameworks that provide visibility into performance and accountability.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Develop dashboards and reporting tools.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Translate data into action for operational visibility.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Partner with IT to maximize system adoption and leverage SharePoint and other technologies as organizational knowledge platforms.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Improve workflow efficiency.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Identify opportunities to automate manual processes and workflows.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Improve utilization of core systems including Procore, Acumatica, Salesforce, SharePoint, Power BI, and Microsoft 365 tools.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Facilitate change management related to new systems and technologies.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"text-decoration: underline\">Qualifications</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">10+ years in construction operations or continuous improvement.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong understanding of field operations and project delivery.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Results-orientated with proven ability to organize, plan and prioritize work to meet deadlines.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong ability to coach, mentor and direct others; demonstrated skills in managing people and projects.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Able to apply sound judgment and problem-solving skills to complex projects and business challenges.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Excellent verbal, written, and presentation skills; communicate effectively with management, employees, customers, and vendors.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">High level of motivation, integrity, and commitment to team and customers.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong work ethic, decisive, ambitious, with an unwavering commitment to quality and professional work.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to travel.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to balance strategy and execution.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience with analytics tools (Power BI preferred).</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Our total rewards</span> </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Up to 100% company paid health insurance for our team members.   </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Safety training and professional development opportunities.   </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Annual discretionary profit-sharing contribution to the 401k.   </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">401(k) match 25% of employee contribution up to 8% of your annual wages.   </span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Why Greystone </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We value <span style=\"font-weight: bold\">Safety, Teamwork, Relationships, Integrity, Versatility, and Excellence</span>—the foundation of how we think and act every day.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We exist to <span style=\"font-weight: bold\">build greatness and pursue limitless potential in people and places</span>, striving to be <span style=\"font-weight: bold\">the most trusted partner</span> with <span style=\"font-weight: bold\">top talent committed to excellence</span> while building a <span style=\"font-weight: bold\">legacy of positive impact</span>.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We live by the Greystone Way: <em>Build it like you own it. Safety matters because YOU matter. Plan to win. Do the right thing. Build with intention. Finish strong. </em></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We are a <span style=\"font-weight: bold\">growth company</span>, using technology, data, and innovation to continuously improve while expanding our markets and nurturing lasting relationships.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Our team is our foundation. We’re <span style=\"font-weight: bold\">proud of our work</span>, we <span style=\"font-weight: bold\">embrace feedback</span>, and we know that <span style=\"font-weight: bold\">projects sell projects</span>—our success comes from doing the job right and celebrating it together.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We are <span style=\"font-weight: bold\">customer-focused</span> and <span style=\"font-weight: bold\">community-minded</span>, guided by trust, quality, and partnership.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">We’re an <span style=\"font-weight: bold\">employer of choice</span>—committed to professional and personal growth through our <span style=\"font-weight: bold\">total rewards philosophy</span>, encompassing competitive pay, benefits, work-life balance, recognition, and career development.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Equal Opportunity Employer </span>(It is my understanding that now that we are a Federal contractor / subcontractor, we need to identify ourselves as such in our EEO statement. I’m not an expert, but I think the following still lists all the protected statuses per Federal and Minnesota state laws.)</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">As a federal contractor, Greystone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, protected veteran status, marital or familial status, public assistance status, genetic information, or any other characteristic protected by applicable law.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><a href=\"https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Family and Medical Leave Act (FMLA)</a> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><a href=\"https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Know your Rights (EEOC)</a> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><a href=\"https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Employee Polygraph Protection Act (EPPA)</a> </span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><em>Greystone Construction does not accept recruiting agency solicitations.</em> </span></p>\n<p><br></p>",
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