On-Site Assistant Property Manager- Cantonese Speaking

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    "requisitionDescription": "<div><div><div><div><h3 data-start=\"361\" data-end=\"382\" data-pasted=\"true\">Position Overview</h3><p data-start=\"383\" data-end=\"813\">AKAM is seeking a highly organized and service-focused On-Site Assistant Property Manager to support the day-to-day operations of a large luxury residential building. This role works closely with the Property Manager, Board of Managers, residents, and building staff to ensure exceptional service delivery, operational efficiency, and regulatory compliance.</p><p data-start=\"815\" data-end=\"1025\">The ideal candidate has strong experience in NYC residential property management, excellent communication skills, and the ability to manage multiple priorities in a fast-paced, resident-focused environment. Fluency in Cantonese and proficiency in reading and writing traditional Chinese characters is required for client communication.&rdquo;</p><p data-start=\"960\" data-end=\"1009\"><br></p><hr data-start=\"1027\" data-end=\"1030\"><h2 data-start=\"1032\" data-end=\"1055\">Key Responsibilities</h2><h3 data-start=\"1057\" data-end=\"1080\">Property Operations</h3><ul data-start=\"1081\" data-end=\"1538\"><li data-start=\"1081\" data-end=\"1253\"><p data-start=\"1083\" data-end=\"1253\">Assist the Property Manager in overseeing the daily operations of a large condominium building, ensuring smooth building functionality and high resident satisfaction.</p></li><li data-start=\"1254\" data-end=\"1345\"><p data-start=\"1256\" data-end=\"1345\">Coordinate building maintenance, service requests, and preventative maintenance programs.</p></li><li data-start=\"1346\" data-end=\"1424\"><p data-start=\"1348\" data-end=\"1424\">Monitor building systems and ensure timely resolution of operational issues.</p></li><li data-start=\"1425\" data-end=\"1538\"><p data-start=\"1427\" data-end=\"1538\">Conduct regular building inspections to identify maintenance needs and ensure common areas are well maintained.</p></li></ul><h3 data-start=\"1540\" data-end=\"1562\">Resident Relations</h3><ul data-start=\"1563\" data-end=\"1877\"><li data-start=\"1563\" data-end=\"1725\"><p data-start=\"1565\" data-end=\"1725\">Serve as a primary point of contact for unit owners and residents, addressing inquiries, service requests, and concerns in a professional and timely manner.</p></li><li data-start=\"1726\" data-end=\"1800\"><p data-start=\"1728\" data-end=\"1800\">Assist with move-ins, move-outs, renovations, and alteration agreements.</p></li><li data-start=\"1801\" data-end=\"1877\"><p data-start=\"1803\" data-end=\"1877\">Maintain accurate records of resident communications and service requests.</p></li></ul><h3 data-start=\"1879\" data-end=\"1910\">Staff &amp; Vendor Coordination</h3><ul data-start=\"1911\" data-end=\"2228\"><li data-start=\"1911\" data-end=\"2062\"><p data-start=\"1913\" data-end=\"2062\">Work closely with building staff including concierge, porters, maintenance staff, and superintendents to ensure daily operations run efficiently.</p></li><li data-start=\"2063\" data-end=\"2148\"><p data-start=\"2065\" data-end=\"2148\">Coordinate vendors and contractors for building repairs, maintenance, and projects.</p></li><li data-start=\"2149\" data-end=\"2228\"><p data-start=\"2151\" data-end=\"2228\">Track vendor contracts, insurance certificates, and compliance documentation.</p></li></ul><h3 data-start=\"2230\" data-end=\"2268\">Administrative &amp; Financial Support</h3><ul data-start=\"2269\" data-end=\"2497\"><li data-start=\"2269\" data-end=\"2344\"><p data-start=\"2271\" data-end=\"2344\">Assist with invoice processing, purchase orders, and budget tracking.</p></li><li data-start=\"2345\" data-end=\"2412\"><p data-start=\"2347\" data-end=\"2412\">Maintain building files, contracts, and compliance documentation.</p></li><li data-start=\"2413\" data-end=\"2497\"><p data-start=\"2415\" data-end=\"2497\">Support preparation of management reports for ownership and the Board of Managers.</p></li></ul><h3 data-start=\"2499\" data-end=\"2529\">Board &amp; Governance Support</h3><ul data-start=\"2530\" data-end=\"2764\"><li data-start=\"2530\" data-end=\"2619\"><p data-start=\"2532\" data-end=\"2619\">Assist in preparation of Board packages, meeting materials, and management reports.</p></li><li data-start=\"2620\" data-end=\"2697\"><p data-start=\"2622\" data-end=\"2697\">Attend Board meetings when requested and support follow-up on action items.</p></li><li data-start=\"2698\" data-end=\"2764\"><p data-start=\"2700\" data-end=\"2764\">Help enforce condominium by-laws, house rules, and policies.</p></li></ul><h3 data-start=\"2766\" data-end=\"2803\">Compliance &amp; Building Regulations</h3><ul data-start=\"2804\" data-end=\"2994\"><li data-start=\"2804\" data-end=\"2899\"><p data-start=\"2806\" data-end=\"2899\">Support compliance with NYC regulatory requirements, including DOB, FDNY, and Local Laws.</p></li><li data-start=\"2900\" data-end=\"2994\"><p data-start=\"2902\" data-end=\"2994\">Maintain records related to building inspections, safety programs, and compliance deadlines.</p></li></ul><hr data-start=\"2996\" data-end=\"2999\"><h2 data-start=\"3001\" data-end=\"3018\">Qualifications</h2><ul data-start=\"3019\" data-end=\"3525\"><li data-start=\"3019\" data-end=\"3137\"><p data-start=\"3021\" data-end=\"3137\">Mandarin speaking candidate highly preferred to assist with translation</p></li><li data-start=\"3019\" data-end=\"3137\"><p data-start=\"3021\" data-end=\"3137\"><strong data-start=\"3021\" data-end=\"3080\">2</strong>&ndash;5 years of residential property management experience, preferably in NYC condominium or cooperative buildings.</p></li><li data-start=\"3138\" data-end=\"3220\"><p data-start=\"3140\" data-end=\"3220\">Strong understanding of NYC building operations and regulatory requirements.</p></li><li data-start=\"3221\" data-end=\"3292\"><p data-start=\"3223\" data-end=\"3292\">Excellent organizational, communication, and customer service skills.</p></li><li data-start=\"3293\" data-end=\"3376\"><p data-start=\"3295\" data-end=\"3376\">Ability to multitask and manage competing priorities in a fast-paced environment.</p></li><li data-start=\"3377\" data-end=\"3494\"><p data-start=\"3379\" data-end=\"3494\">Proficiency with property management software (Yardi, BuildingLink, AppFolio, or similar) and Microsoft Office.</p></li><li data-start=\"3495\" data-end=\"3525\"><p data-start=\"3497\" data-end=\"3525\">Bachelor&rsquo;s degree preferred.</p></li></ul></div></div></div></div>\n",
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