Certification and Legalization Manager

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  "location": {
    "raw": "Alexandria, Virginia, 22314, United States",
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    "country": "United States",
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  "inferred_at": "2026-06-18T08:49:01.656Z",
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    "countries": [
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  "remote_policy": "remote",
  "salary_period": null,
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  "list_job": {
    "id": "993",
    "isRemote": null,
    "location": {
      "city": "Alexandria",
      "state": "Virginia"
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    "departmentId": "21696",
    "locationType": "2",
    "jobOpeningName": "Certification and Legalization Manager",
    "departmentLabel": "Operations-Searches-Patent",
    "employmentStatusLabel": "Full-Time (1.0)"
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  "detail_job_opening": {
    "location": {
      "city": "Alexandria",
      "state": "Virginia",
      "postalCode": "22314",
      "addressCountry": "United States"
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    "datePosted": "2026-05-26",
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    "description": "<p><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Work Arrangement:  </span>This is a hybrid role requiring <span style=\"font-weight: bold\">three (3) days per week onsite at our Alexandria, Virginia office</span> and <span style=\"font-weight: bold\">two (2) remote workdays</span>, subject to business needs.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Position Overview:</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">The Certification and Legalization Manager is a key member of Questel’s Document Services team, responsible for managing notarization and legalization requests related to patent and trademark documentation.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">This role serves as an active District of Columbia Notary Public (or is eligible to obtain a D.C. Notary commission) and ensures that all notarial acts are performed in compliance with D.C. jurisdictional and physical location requirements, while overseeing the team’s operational workflows, administrative processes, and regulatory compliance.</span></p>\n<p><br><br></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Principal Duties &amp; Responsibilities:</span></p>\n\n\n\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-size: 10pt\"> Perform official notarial acts for clients in full compliance with District of Columbia notarial laws and regulations</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Maintain an active D.C. Notary Commission in good standing at all times</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Oversee and coordinate daily team workflows, including document preparation, scheduling, data entry, and file management, to ensure balanced workloads and operational efficiency</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Review team outputs for accuracy, completeness, and compliance prior to client delivery or filing; ensure adherence to data privacy and confidentiality standards, including the handling of PII and sensitive legal information</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Lead training and development efforts by onboarding new team members and providing ongoing instruction on office procedures, document handling protocols, and customer service expectations; conduct regular performance check-ins to support continuous improvement and professional growth</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Act as the primary escalation point for complex or sensitive client inquiries; manage team calendars and priorities to address urgent and high-impact requests</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Work on special projects and other duties as assigned by management</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Qualifications &amp; Skills:</span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><em>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.</em></span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Education and Experience:</span> Associate degree or equivalent experience required.  Any combination of education, experience and training which provides the following knowledge, skills, and abilities will be considered:</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Active District of Columbia Notary Public commission, or ability to obtain one, with the ability to perform notarial acts in compliance with applicable jurisdictional and physical location requirements; additional state notary commissions may be required based on business needs</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability to work independently with minimal supervision while also collaborating effectively within a team environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Demonstrated initiative, persistence, problem-solving capability, and a strong willingness to learn</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">High attention to detail with the ability to remain organized, accurate, and efficient while managing multiple tasks</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Strong communication skills to support effective coordination among team members</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Excellent written and verbal communication skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Highly developed interpersonal skills with a professional, client-focused approach</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Proficiency in Microsoft Office applications</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Self-motivated, proactive, and capable of seeing assignments through to completion</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Fluency in English required</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Fluency in an additional language other than English is preferred but not required</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Supervision Received:</span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">This position operates under the general supervision of the Managing Director</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Supervision Exercised:</span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Provides direct supervision to a team of two Document Services Specialists</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Physical/Sensory/Mental Demands:</span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><em>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be given to individuals with disabilities to perform the essential functions.</em></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><em> </em></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Regular use of a computer and other standard office productivity equipment.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability to retain and recall names, details, and procedural information.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability to maintain strict confidentiality of all proprietary and sensitive information related to Questel and its clients.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><em> </em></span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Additional Requirements:</span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Verification of identity and criminal records check</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Disclaimer</span></p>\n\n\n\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><em>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.</em></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Questel</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.</span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\"><br></span></p>",
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