Service Manager

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          "text": "<p><strong>Berman Star Nissan is looking for a Service Manager to add to the team!&#xa0;</strong><br>\n<br>\n<strong>Location:</strong> Niles, IL&#xa0;<br>\n<strong>Pay: </strong>$125,000/ annually (Commission Role - Total Shop GP, ROs, CSI + ELR)</p><p><strong>Must have Dealership Service Management Experience&#xa0;</strong><br>\n<br>\nYou will help plan, train, lead, and monitor the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives.&#xa0;</p><p><strong>We offer:</strong></p><ul><li>Competitive PTO Policy</li><li>Multiple Low-Cost Medical Insurance Options</li><li>Low-Cost Dental, Vision &amp; Life Insurance Options&#xa0;</li><li>Short Term &amp; Long Term Disability</li><li>401K</li><li>Automotive Service &amp; Sales Discounts&#xa0;</li><li>Opportunities for Advancement</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Oversee daily service department operations to ensure efficiency and profitability</li><li>Lead and motivate a team of service advisors, technicians, and support staff</li><li>Develop and implement strategies to increase revenue and customer retention</li><li>Train and mentor team members to improve performance and service quality</li><li>Ensure all service work meets manufacturer standards and customer expectations</li><li>Hire and develop service advisors and technicians</li><li>Address customer concerns promptly and professionally to resolve issues</li><li>Monitor key performance indicators (KPIs) and adjust strategies to meet goals</li></ul>",
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