Client Coordinator (US Healthcare)

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  "last_changed_at": "2026-05-30T06:00:22.296Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Pune, Maharashtra, 411014, India",
    "city": "Pune",
    "region": "Maharashtra",
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    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:18:21.230Z",
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      "city": "Pune",
      "region": "Maharashtra",
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    "location": {
      "city": "Pune",
      "state": "Maharashtra"
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    "location": {
      "city": "Pune",
      "state": "Maharashtra",
      "postalCode": "411014",
      "addressCountry": "India"
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    "datePosted": "2026-01-02",
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    "description": "<p><span style=\"font-weight: bold\">About Us</span></p>\n<p>An award-winning global healthcare solutions provider, ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day.</p>\n<p>We are a fast-growing organisation working closely with healthcare providers across the United States.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">SUMMARY OF ROLE</span></p>\n<p>The Client Coordinator works as part of the ID Medical Team supporting its business partner Aya Healthcare.  In this role you will be supporting the Account Management team using your organisational, data management and administrative coordination skillsets. This role is responsible for making sure that the services of healthcare professionals are delivered accurately and on-time and acts as a key point of coordination between sales, operations and the client.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">GUIDE TO RESPONSIBILITIES</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Resourcing/Coordination</span></p>\n<ul>\n<li>Demonstrable understanding of Nursing &amp; Allied Health Professionals, Specialities and requirements</li>\n<li>Accurately match clinicians’ availability against Clients open requirements</li>\n<li>Manage job postings and shift updates within Aya’s CRM/technical platform</li>\n<li>Oversee clinicians’ confirmations and status changes once contracts have been signed</li>\n</ul>\n<p><span style=\"font-weight: bold\">Administration &amp; Operational Support</span></p>\n<ul>\n<li>Manage tickets and administrative workflows against each client</li>\n<li>Generate and maintain data reports focused on performance and fulfilment metrics</li>\n<li>Prepare &amp; analyse daily staffing trends to optimise resources</li>\n</ul>\n<p><span style=\"font-weight: bold\">Team Work</span></p>\n<ul>\n<li>Strong communication skills working effectively as part of a team, tracking and sharing knowledge for insight</li>\n<li>Collaborate across departments to trouble shoot and make adjustments for efficiency</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">REQUIREMENTS</span></p>\n<p> </p>\n<ul>\n<li><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">ESSENTIAL EXPERIENCE</span></span> 2 years experience in customer service, admin support, or coordination roles PREFERABLY WORKING WITH US/UK ORGANISATIONS.</li>\n<li><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Degree Educated or similar</span></span></li>\n<li>Healthcare Staffing Experience <span style=\"font-weight: bold\">ESSENTIAL</span></li>\n<li><span style=\"font-weight: bold\">ESSENTIAL EXPERIENCE</span> OF WORKING WITH ATS/CRM SYSTEMS</li>\n<li>Strong organizational skills WITH ATTENTION TO DETAIL</li>\n<li><span style=\"font-weight: bold\">ESSENTIAL EXPERIENCE</span> <span style=\"font-weight: bold\">OF EFFECTIVE COMMUNICATION IN ENGLISH</span>, BOTH WRITTEN AND VERBAL, with the ability to follow problems solve<br></li>\n</ul>\n<p><br></p>\n<p>Process - US Voice Process (Healthcare)</p>\n<p>Shift - US/Night Shift (WFO)</p>\n<p>Transport - home pick up &amp; drop (Up to 20 KMs)</p>\n<p>Benefits - PF, Mediclaim</p>",
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