Senior Manager, New Business Ventures Operations

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Arlington, Virginia",
    "city": "Arlington",
    "region": "VA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
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{
  "lists": [
    {
      "text": "Key Responsibilities",
      "content": "<div>\n<p><strong>Program Management &amp; Cross-Functional Coordination</strong></p>\n\n<li>Support the Head of NBV in managing the master program plan for the Innovation Lab, tracking workstreams, milestones, and cross-functional dependencies</li>\n<li>Build and maintain project timelines for studio buildouts, pilot launches, and key operational milestones</li>\n<li>Run operating cadences — standups, check-ins, status reviews — to keep internal and external stakeholders aligned and on track</li>\n<li>Proactively identify and escalate risks, blockers, and resource needs before they become problems</li>\n<li>Prepare clear status updates, dashboards, and summaries that give leadership visibility into progress</li>\n<li>Coordinate across [solidcore] corporate functions — Operations, Legal, Finance, Marketing, Technology — to remove obstacles and keep workstreams moving</li>\n<li>Partner with Legal to maintain confidentiality standards around developing concepts and any proprietary operational details</li>\n<li>Manage vendor relationships, contracts, and third-party timelines including buildout, equipment, and technology partners</li>\n\n<p><strong>Studio Operations</strong></p>\n\n<li>Support end-to-end studio operations for Innovation Lab location(s), including scheduling, capacity management, supply and equipment oversight, and facility standards</li>\n<li>Serve as a key point of contact for facilities, vendors, and building management</li>\n<li>Ensure a consistent, high-quality client experience at every touchpoint — from booking through post-class follow-up</li>\n<li>Build and refine SOPs, operational playbooks, and process documentation for the new concept</li>\n<li>Track studio-level operating performance and flag issues or opportunities to the Head of NBV</li>\n\n<p><strong>Financial Tracking &amp; Reporting</strong></p>\n\n<li>Monitor Innovation Lab P&amp;L and operating budgets, maintaining discipline around revenue, labor, and key unit economics</li>\n<li>Track and report on financial and operational KPIs on a regular cadence</li>\n<li>Support site selection logistics and market planning as the concept expands</li>\n\n<p><strong>Scale Readiness</strong></p>\n\n<li>Help document operational learnings, client insights, and performance data into clear inputs for leadership decision-making</li>\n<li>Contribute to SOPs, training materials, and operational frameworks that will support future studio openings</li>\n\n</div>"
    },
    {
      "text": "Required Skills & Experience",
      "content": "<div>\n\n<li>5–8 years of experience in operations, project management, or general management — ideally in fitness, wellness, hospitality, retail, or consumer lifestyle</li>\n<li>Proven ability to manage multi-workstream projects with competing timelines and multiple stakeholders</li>\n<li>Experience building and maintaining operational processes, SOPs, and accountability systems in fast-moving environments</li>\n<li>Comfortable with P&amp;L basics and financial reporting — you can read a budget and track unit economics</li>\n<li>Strong project management fundamentals — you can build a tracker, run a meeting, and keep things moving without being asked</li>\n<li>Excellent written and verbal communication; this role requires clear updates for senior leadership and cross-functional partners</li>\n<li>Highly organized and self-directed — you build structure around yourself and those around you</li>\n<li>Comfortable operating with ambiguity and adapting quickly as priorities shift</li>\n<li>Genuine passion for fitness and wellness</li>\n\n</div>"
    },
    {
      "text": "Preferred Qualifications",
      "content": "<div>\n\n<li>Background in boutique fitness or wellness studio operations (reformer Pilates, yoga, barre, cycling, or similar)</li>\n<li>Experience supporting or contributing to a new concept launch, pilot program, or market entry</li>\n<li>Familiarity with project management tools (Asana, Monday.com, Smartsheet, or similar)</li>\n<li>Familiarity with scheduling platforms, CRM tools, and basic financial reporting</li>\n<li>PMP or equivalent project management certification</li>\n<li>Personal fitness practice in disciplines relevant to the new modality</li>\n\n</div>"
    },
    {
      "text": "Compensation & Benefits",
      "content": "<div>\n\n<li>Competitive salary commensurate with experience</li>\n<li>Bonus eligibility based on performance and venture milestones</li>\n<li>Monthly cell phone stipend</li>\n<li>401(k) with employer match</li>\n<li>Health, dental &amp; vision insurance</li>\n<li>Flexible PTO</li>\n<li>Free drop-in classes at [solidcore] and Innovation Lab locations</li>\n<li>And more</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1779802545252,
  "updatedAt": null,
  "categories": {
    "team": "New Business Ventures",
    "location": "Arlington, Virginia",
    "commitment": "Corporate (Full-Time)",
    "department": "Headquarters",
    "allLocations": [
      "Arlington, Virginia"
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