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Senior Epic Build Analyst (MyChart / Patient Access / Welcome)- Senior Product Services & Management Analyst

Eppr Fa Us2 Oraclecloud Com CX 2 · Melville, Suffolk, United States; 3 Huntington Quadrangle, Melville, NY, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEppr Fa Us2 Oraclecloud Com CX 2
TitleSenior Epic Build Analyst (MyChart / Patient Access / Welcome)- Senior Product Services & Management Analyst
Normalized title-
Department / teamProduct and Solution Delivery
LocationMelville, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Eppr Fa Us2 Oraclecloud Com CX 2.Open
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ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Melville.Open
Department jobsActive postings in Product and Solution Delivery.Open
Work model jobsActive Hybrid postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEppr Fa Us2 Oraclecloud Com CX 2
Sourceb7251a21-72e1-459d-967a-2deb27e5f8ec
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Department Overview: Our team supports the design, build, and optimization of Epic applications focused on patient experience, engagement and access, including MyChart, Welcome (kiosk/arrival), scheduling, and patient communications. We work closely with clinical, operational, and technical teams to deliver solutions that improve the patient experience, streamline workflows, and support large-scale Epic implementations and go-live events. This is a fast-paced, collaborative environment with a strong focus on innovation, problem-solving, and delivering high-quality, patient-centered digital solutions. Position Summary The Senior Epic Build Analyst is responsible for building, supporting, and optimizing Epic functionality, with a focus on MyChart, Patient Access, and Welcome workflows. This role plays a key part in implementations, upgrades, and ongoing support, including troubleshooting complex issues and enhancing patient-facing digital and arrival experiences. Preferred Skills & Qualifications Epic Certification (Required): MyChart Cadence and/or Prelude Ambulatory (nice to have) Experience: 5+ years of Epic build experience Strong experience with MyChart workflows, patient communications, and patient access Technical & Functional Skills: Experience with: MyChart (patient portal) Welcome (kiosk / digital arrival workflows) Appointment scheduling workflows In Basket and routing logic Questionnaires, campaigns, or patient outreach tools Strong troubleshooting and root cause analysis skills Additional Preferred Skills: Experience with Hello World (email/SMS communications) Familiarity with ServiceNow (incident and enhancement management) Job Description Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in alignment with are produced timely and accurately. Participates in implementing or enhancing products and solutions following the hybrid product/project development and implementation lifecycle. Job Responsibility Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users. Analyzes and troubleshoots production problems; escalates issues and executes solutions. Works as a project / product lead on larger, more complex projects and/or on multiple projects and solutions. Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business Solutions Leads, and other key stakeholders. Implements or enhances systems, following the software and solution delivery lifecycle and hybrid project management methods. Maintains direct responsibility for successful outcome of assigned project(s) and solutions; interacts with end users to assist in collecting, documenting, and analyzing business requirements; communicates clearly and timely with customers and end users. Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external developers. Develops, coordinates, and executes detailed test plans. Trains end users and documents processes for knowledge transfer. Identifies and documents solution related risks and issues; providing guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables. Follows policies to ensure business requirements are appropriately translated and communicates risks to stakeholders. Keeps current with new functionality or technical offerings related to financial systems as well as with accounting concepts pertinent to healthcare finance. Recommends and implements improvements to end user processes as they relate to financial systems. Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification Bachelor's Degree required, or equivalent combination of education and related experience. Master's degree in Computer Science, Business, or Engineering, preferred. 3-5 years of relevant experience, required. Excellent strategic thinking, project management, and time management skills, preferred. Strong organization, communication, and collaboration skills, preferred. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Full job record

Job ID668bf1d1fcc747682006eb87fb0a14d52e116306
Org IDe8b712fb-8d92-42f1-9ad7-a9f05ce78140
Source IDb7251a21-72e1-459d-967a-2deb27e5f8ec
Board IDb7251a21-72e1-459d-967a-2deb27e5f8ec
Provideroracle_hcm
Provider Job Key185647
TitleSenior Epic Build Analyst (MyChart / Patient Access / Welcome)- Senior Product Services & Management Analyst
Normalized Title—
Statusactive
Activeyes
Location TextMelville, Suffolk, United States; 3 Huntington Quadrangle, Melville, NY, US
DepartmentProduct and Solution Delivery
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
Region—
CityMelville
Salary RawDescription Department Overview: Our team supports the design, build, and optimization of Epic applications focused on patient experience, engagement and access, including MyChart, Welcome (kiosk/arrival), scheduling, and patient communications. We work closely with clinical, operational, and technical teams to deliver solutions that improve the patient experience, streamline workflows, and support large-scale Epic implementations and go-live events. This is a fast-paced, collaborative environment with a strong focus on innovation, problem-solving, and delivering high-quality, patient-centered digital solutions. Position Summary The Senior Epic Build Analyst is responsible for building, supporting, and optimizing Epic functionality, with a focus on MyChart, Patient Access, and Welcome workflows. This role plays a key part in implementations, upgrades, and ongoing support, including troubleshooting complex issues and enhancing patient-facing digital and arrival experiences. Preferred Skills & Qualifications Epic Certification (Required): MyChart Cadence and/or Prelude Ambulatory (nice to have) Experience: 5+ years of Epic build experience Strong experience with MyChart workflows, patient communications, and patient access Technical & Functional Skills: Experience with: MyChart (patient portal) Welcome (kiosk / digital arrival workflows) Appointment scheduling workflows In Basket and routing logic Questionnaires, campaigns, or patient outreach tools Strong troubleshooting and root cause analysis skills Additional Preferred Skills: Experience with Hello World (email/SMS communications) Familiarity with ServiceNow (incident and enhancement management) Job Description Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in alignment with are produced timely and accurately. Participates in implementing or enhancing products and solutions following the hybrid product/project development and implementation lifecycle. Job Responsibility Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users. Analyzes and troubleshoots production problems; escalates issues and executes solutions. Works as a project / product lead on larger, more complex projects and/or on multiple projects and solutions. Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business Solutions Leads, and other key stakeholders. Implements or enhances systems, following the software and solution delivery lifecycle and hybrid project management methods. Maintains direct responsibility for successful outcome of assigned project(s) and solutions; interacts with end users to assist in collecting, documenting, and analyzing business requirements; communicates clearly and timely with customers and end users. Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external developers. Develops, coordinates, and executes detailed test plans. Trains end users and documents processes for knowledge transfer. Identifies and documents solution related risks and issues; providing guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables. Follows policies to ensure business requirements are appropriately translated and communicates risks to stakeholders. Keeps current with new functionality or technical offerings related to financial systems as well as with accounting concepts pertinent to healthcare finance. Recommends and implements improvements to end user processes as they relate to financial systems. Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification Bachelor's Degree required, or equivalent combination of education and related experience. Master's degree in Computer Science, Business, or Engineering, preferred. 3-5 years of relevant experience, required. Excellent strategic thinking, project management, and time management skills, preferred. Strong organization, communication, and collaboration skills, preferred. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Salary Min—
Salary Max—
Salary Currency—
Salary Periodhour
Source URLhttps://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/185647
Apply URLhttps://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/185647
First Seen At2026-05-31 18:53:40Z
Last Seen At2026-06-06 11:33:41Z
Last Checked At2026-06-06 11:33:41Z
Last Changed At2026-06-06 11:33:41Z
Inactive At—
Source Posted At2026-05-28 13:35:15Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eppr.fa.us2.oraclecloud.com|CX_2/date=2026-06-06/2026-06-06T11-32-17-308Z-c130e8e0fb5de1b2f5294c2d84498c4c0d43b43a2796cf2d0a93c71a93571325.json
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This role plays a key part in implementations, upgrades, and ongoing support, including troubleshooting complex issues and enhancing patient-facing digital and arrival experiences.</span></span></p>\n <p class=\"Paragraph SCXW190958120 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\">&nbsp;</p>\n <div style=\" font-style: normal;  font-weight: 400;  margin: 0px;  padding: 0px;  text-decoration-color: initial;  text-decoration-style: initial;  text-decoration-thickness: initial\">\n  <div style=\" margin: 0px;  padding: 0px\">\n   <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\"><strong>Preferred Skills &amp; Qualifications</strong></span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: disc;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\"><strong>Epic Certification (Required):</strong></span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: circle;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">MyChart</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: circle;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Cadence and/or Prelude</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: circle;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Ambulatory (nice to have)</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: disc;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\"><strong>Experience:</strong></span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: circle;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">5+ years of Epic build experience</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: circle;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Strong experience with MyChart workflows, patient communications, and patient access</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: disc;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\"><strong>Technical &amp; Functional Skills:</strong></span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: circle;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Experience with:</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n </div>\n <div style=\" font-style: normal;  font-weight: 400;  margin: 0px;  padding: 0px;  text-decoration-color: initial;  text-decoration-style: initial;  text-decoration-thickness: initial\">\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: square;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">MyChart (patient portal)</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: square;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Welcome (kiosk / digital arrival workflows)</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: square;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Appointment scheduling workflows</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: square;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">In Basket and routing logic</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: square;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Questionnaires, campaigns, or patient outreach tools</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: circle;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Strong troubleshooting and root cause analysis skills</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: disc;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\"><strong>Additional Preferred Skills:</strong></span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: circle;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Experience with Hello World (email/SMS communications)</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n  <div style=\" margin: 0px;  padding: 0px\">\n   <ul style=\" list-style-type: circle;  margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n    <li style=\" margin-bottom: 0px;  margin-right: 0px;  margin-top: 0px;  padding: 0px\">\n     <p class=\"Paragraph SCXW250026278 BCX0\" style=\" font-style: normal;  font-weight: normal;  margin: 0px;  padding: 0px\"><span><span class=\"TextRun SCXW250026278 BCX0 NormalTextRun\" style=\" margin: 0px;  padding: 0px\">Familiarity with ServiceNow (incident and enhancement management)</span><span class=\"EOP SCXW250026278 BCX0\" style=\" margin: 0px;  padding: 0px\">&nbsp;</span></span></p></li>\n   </ul>\n  </div>\n </div>\n</div>\n<p>&nbsp;</p>\n<p>Job Description</p>\n<p>Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in alignment with are produced timely and accurately. Participates in implementing or enhancing products and solutions following the hybrid product/project development and implementation lifecycle.</p>\n<p>Job Responsibility</p>\n<p>&nbsp;</p>\n<ul>\n <li>Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users.</li>\n <li>Analyzes and troubleshoots production problems; escalates issues and executes solutions.</li>\n <li>Works as a project / product lead on larger, more complex projects and/or on multiple projects and solutions.</li>\n <li>Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business</li>\n <li>Solutions Leads, and other key stakeholders.</li>\n <li>Implements or enhances systems, following the software and solution delivery lifecycle and hybrid project management methods.</li>\n <li>Maintains direct responsibility for successful outcome of assigned project(s) and solutions; interacts with end users to assist in collecting, documenting, and analyzing business requirements; communicates clearly and timely with customers and end users.</li>\n <li>Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external developers.</li>\n <li>Develops, coordinates, and executes detailed test plans.</li>\n <li>Trains end users and documents processes for knowledge transfer.</li>\n <li>Identifies and documents solution related risks and issues; providing guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables.</li>\n <li>Follows policies to ensure business requirements are appropriately translated and communicates risks to stakeholders.</li>\n <li>Keeps current with new functionality or technical offerings related to financial systems as well as with accounting concepts pertinent to healthcare finance.</li>\n <li>Recommends and implements improvements to end user processes as they relate to financial systems.</li>\n <li>Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.</li>\n <li>Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.&nbsp;</li>\n</ul>\n<p>Job Qualification</p>\n<p>&nbsp;</p>\n<ul>\n <li>Bachelor's Degree required, or equivalent combination of education and related experience.</li>\n <li>Master's degree in Computer Science, Business, or Engineering, preferred.</li>\n <li>3-5 years of relevant experience, required.</li>\n <li>Excellent strategic thinking, project management, and time management skills, preferred.</li>\n <li>Strong organization, communication, and collaboration skills, preferred.</li>\n</ul>\n<p><br><strong>*Additional Salary Detail</strong>&nbsp;<br>\n  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).</p>",
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