Regional Employee Relations Specialist (52813)

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    "description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#00677f;\"><u><strong>PRINCIPAL ACCOUNTABILITY</strong></u></span><br />\r\nThe Regional Employee Relations Specialist (RERS) provides strategic employee relations support across multiple Carter BloodCare (CBC) service areas, including East Texas, Central Texas, and Texoma, while serving as a key partner to the Employee Relations Specialist (ERS), the North TX counterpart. This position conducts workplace investigations and provides guidance, consultation, and direction to leaders, managers, and employees. The RERS participates in the development of corrective actions, performance development plans, and evaluations to ensure consistency and alignment across all CBC sites, in accordance with CBC policies and federal, state, and local laws.&nbsp;</span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The RERS identifies skill gaps and learning opportunities to establish improvement processes, training or learning tools, and new/revised policies that support alignment throughout CBC. In partnership with the North TX employee relations counterpart, this position collaborates with the Learning &amp; Development team to develop internal training that supports learning initiatives for all employees. The RERS ensures Human Resources (HR) initiatives are supported and executed to effectively contribute to CBC objectives and operational needs.&nbsp;</span></span><br />\r\n<span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">This position responds to requests and represents CBC in all matters related to unemployment for their assigned sites. The RERS is also responsible for administering workplace accommodations, processes, and policies, ensuring compliance with the ADA and applicable federal and state laws. The RERS works cross-functionally with the North TX employee relations counterpart and the Benefits Team to determine the best outcome for accommodation requests and to maintain compliance with federal and state employment laws and regulations. This position provides excellent customer service, efficiently manages all tasks, and collaborates with others in the HR Department, as needed.</span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The RERS collaborates closely with its North TX employee relations counterpart to assess employee relations matters, develop effective, compliant solutions, and consult with HR leadership on complex matters, as needed. This position serves as the primary lead across all CBC locations for Department of Transportation (DOT) compliance and Driver Qualification File oversight (DQF), ensuring adherence to all applicable regulatory requirements.</span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The RERS exemplifies and champions CBC Core Values and Code of Conduct, adheres to CBC policies and applicable Standard Operating Procedures (SOPs), and upholds customer service standards and the HR Department&rsquo;s management philosophy. To support ongoing development and organizational goals, the RERS is required to attend meetings and training sessions, as assigned. This position involves a wide range of matters in which strict confidentiality is expected, and professional appearance and attendance are essential. Regular travel between assigned work areas to support other locations/projects in CBC service areas is required.&nbsp;</span></span></p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Exempt employees are expected to maintain availability beyond standard business hours when business needs arise. Regular, full-time attendance is required during normal working hours.</span></span></p>\r\n",
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development, leave management, work-place accommodations), in addition to the required employee relations experience, preferred</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Multi-site employee relations or HR experience within a union environment, preferred</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#00677f;\"><u><strong>SKILLS AND KNOWLEDGE</strong></u></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\">Solid background and knowledge of federal, state, and local employment laws and practices</span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Broad knowledge base and experience in analyzing employee relations matters of varying levels of complexity and conducting internal investigations through resolution</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent interpersonal skills with the ability to deliver effective communication (verbal and written) proactively with a customer-oriented approach, while maintaining credible relationships at all levels of the organization</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to make recommendations to effectively resolve problems or issues by using independent judgment that is consistent with CBC standards, practices, policies, procedures, regulations, or government law</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to research and analyze various topics and data for the purpose of developing new training programs and HR initiatives</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to objectively coach employees and management through complex, difficult, and emotional issues</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to create reports or presentations using CBC data and analytics gathered for presentation to management groups</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to be self-directed and work on multiple projects/priorities with minimal supervision&nbsp;</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to maintain a continuous focus on improvement opportunities, displaying a collaborative mindset, and being detail-oriented&nbsp;</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent working knowledge of Microsoft Office Suite</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#00677f;\"><u><strong>PHYSICAL/MENTAL STRESS FACTORS</strong></u></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\">Ability to sit for extended periods of time, walk, stand, bend, and move up to 20 pounds</span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Mental stress due to tight deadlines and project implementation, within limits anticipated due to the nature and scope of the position</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Work is performed primarily in a general office area</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Stress associated with regular travel throughout CBC&rsquo;s service regions</span></span></li>\r\n</ul>\r\n\r\n<hr />\r\n<p><span style=\"font-size:14px;\">Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled &amp; Veteran Employer.</span></p>\r\n\r\n<p><span style=\"font-size:14px;\">We maintain a drug-free workplace and perform pre-employment substance abuse testing.</span></p>\r\n",
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