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HomeCompaniesF2539413 573d 4af3 B530 Aac5325ef868 19000101 000001Visitor Experience Operations Manager

Visitor Experience Operations Manager

F2539413 573d 4af3 B530 Aac5325ef868 19000101 000001 · Hattiesburg Zoo, Hattiesburg, MS, US, Hattiesburg, MS · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyF2539413 573d 4af3 B530 Aac5325ef868 19000101 000001
TitleVisitor Experience Operations Manager
Normalized title-
Department / team-
LocationHattiesburg Zoo, MS, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-22 / 2026-05-31
Changed / last seen2026-06-03 / 2026-06-01

Related slices

PageWhat it containsOpen
Company jobsActive postings from F2539413 573d 4af3 B530 Aac5325ef868 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Hattiesburg Zoo.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyF2539413 573d 4af3 B530 Aac5325ef868 19000101 000001
Source5e1bbd3e-2e73-4a35-a126-c63d5ad4618a
ATS providerADP Workforce Now Recruiting

Description

Job Title: Visitor Experience Operations Manager Location: Hattiesburg Zoo & Serengeti Springs Reports To: Director of Guest Services & Retail Employment Type: Full-Time (Weekends & Holidays Required) Position Summary The Guest Services & Retail Manager plays a key leadership role in delivering exceptional guest experiences at Hattiesburg Zoo & Serengeti Springs. This position oversees all retail and guest services operations, including ticketing and merchandise, while managing and developing a high-performing frontline team. The ideal candidate is an organized, guest-focused leader with strong retail operations experience and a passion for teamwork, training, and service excellence. Key Responsibilities Leadership & Team Management Directly supervise the Retail & Ticketing Coordinator, Retail & Ticketing Lead Staff, and Guest Services Staff Ensure all staff are properly onboarded, trained, and equipped to deliver outstanding guest service Provide coaching, performance feedback, scheduling support, and ongoing staff development Foster a positive, professional, and guest-first team culture Retail & Ticketing Operations Oversee daily retail and ticketing operations to ensure efficiency, accuracy, and excellent guest interactions Manage inventory control, stock levels, receiving, and organization of retail merchandise Lead buying and purchasing of retail items, including product selection, ordering, and floor sets Maintain visually appealing retail spaces through effective merchandising and floor presentation Ensure cash handling procedures, POS accuracy, and operational policies are followed Guest Experience Excellence Serve as a visible leader on the floor, supporting staff and resolving guest concerns when needed Uphold high service standards across all guest touchpoints Collaborate with the Director of Guest Services & Retail to enhance guest satisfaction and operational effectiveness Operational Support Assist with special events, seasonal operations, and peak attendance periods Ensure compliance with safety, operational, and organizational policies Comfortable standing and working on the for extended periods of time Required Qualifications Experience in retail operations and inventory management Buying and purchasing experience, including merchandising and floor sets Proven management and leadership experience High school diploma required; Bachelor’s degree in a related field preferred Strong organizational, communication, and problem-solving skills Ability to work weekends, holidays, and varied schedules Physically able to stand for long periods and work in a fast-paced environment Preferred Skills & Attributes Guest-focused mindset with a passion for service Strong attention to detail and operational consistency Ability to motivate, train, and lead diverse teams Adaptable, proactive, and solution-oriented

Full job record

Job ID664fa1aee0bf5fee506638289a1668af406e6c11
Org ID82818c18-ff17-42ce-bd62-4259dbe91d31
Source ID5e1bbd3e-2e73-4a35-a126-c63d5ad4618a
Board ID5e1bbd3e-2e73-4a35-a126-c63d5ad4618a
Provideradp_workforcenow
Provider Job Key538799
TitleVisitor Experience Operations Manager
Normalized Title
Statusdeleted
Activeno
Location TextHattiesburg Zoo, Hattiesburg, MS, US, Hattiesburg, MS
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionMS
CityHattiesburg Zoo
Salary Raw
Salary Min
Salary Max
Salary Currency
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f2539413-573d-4af3-b530-aac5325ef868&ccId=19000101_000001&lang=en_US&type=JS&jobId=538799&jwId=9200890075968_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f2539413-573d-4af3-b530-aac5325ef868&ccId=19000101_000001&lang=en_US&type=JS&jobId=538799&jwId=9200890075968_1
First Seen At2026-05-31 18:31:14Z
Last Seen At2026-06-01 09:45:02Z
Last Checked At2026-06-03 09:47:50Z
Last Changed At2026-06-03 09:47:50Z
Inactive At2026-06-03 09:47:50Z
Source Posted At2026-04-22 22:37:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=f2539413-573d-4af3-b530-aac5325ef868|19000101_000001/date=2026-06-01/2026-06-01T09-45-01-807Z-e3334321ef07e68506cd0baaa95279718c671123d692d225b3eea335c10cf169.json
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