Patient Financial Service Representative

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    "raw": "Othello, WA, US",
    "city": "Othello",
    "region": "WA",
    "country": "United States",
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    "url": "https://external-cbha.icims.com/jobs/2191/patient-financial-service-representative/job",
    "@type": "JobPosting",
    "title": "Patient Financial Service Representative",
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    "datePosted": "2026-06-05T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>Responsible for the proper and timely processing of claims, payments, and various other electronic transaction and processes. Contacting and arranging payment for delinquent accounts through direct patient contact.</p>\n<h2>Responsibilities</h2>\n<li>Responsible for claim processing</li>\n<li>Responsible for processing payments to/from third-party providers daily</li>\n<li>Responsible to prepare associated correspondence on information requests</li>\n<li>Ensures payment system files and information is correct and resolves issues as appropriate.</li>\n<li>Responsible for handling delinquent patient accounts.</li>\n<li>Monitors the patient payment agreement process.</li>\n<li>Responsible for performing general clerical duties to include assisting in answering telephone inquiries regarding patient bills and other inquiries</li>\n<li>Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior</li>\n<li>Must uphold confidentiality at all times in regards to CBHA activities, reports, financials, patient health information and other proprietary information specific to CBHA</li>\n<li>Other duties as assigned</li>\n<h2>Qualifications</h2>\n<h1>Professional and Technical Knowledge:</h1>\n<li>Possesses general work-related skills at a higher level than completion of high school, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a \"business school (non BA/BS)\" or \"associates degree\" type program</li>\n<li>Minimum of one (1) year experience in medical billing department or other billing service</li>\n<li>Possesses basic understanding of medical terminology and procedures</li>\n<li>Possesses knowledge of healthcare insurance claims practices and rules for compliance</li>\n<h1>Technical Skills:</h1>\n<li>Ability to prepare basic correspondence and simple reports in Microsoft Word</li>\n<li>Ability to use Microsoft Excel to create tables and simple displays of information</li>\n<li>Ability to prepare and interpret financial and statistical reports</li>\n<li>Ability to create basic presentations in Microsoft PowerPoint</li>\n<h1>Communication Skills:</h1>\n<li>Ability to provide effective communication of information during informal and formal verbal presentations</li>\n<li>Ability to provide effective communication of information in written (including electronic) correspondence</li>\n<li>Ability to communicate complex concepts in a clear effective manner for a general audience</li>\n<p> </p>",
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        "address": {
          "@type": "PostalAddress",
          "postalCode": "99344",
          "addressRegion": "WA",
          "streetAddress": "1515 E. Columbia St.",
          "addressCountry": "US",
          "addressLocality": "Othello",
          "postOfficeBoxNumber": "UNAVAILABLE"
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    "validThrough": "2027-06-05T04:00:00.000Z",
    "employmentType": "OTHER",
    "salaryCurrency": "USD",
    "hiringOrganization": {
      "name": "Columbia Basin Health Association",
      "@type": "Organization",
      "sameAs": "https://www.cbha.org/"
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    "occupationalCategory": "850 - Billing"
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