General Manager

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    "description": "<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 13.999999999999998pt; font-weight: bold; text-decoration: none\">Welcome to Lava Island!</span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">Lava Island is more than a destination—it’s a world of color, energy, and adventure. Kids bounce across trampolines, dive into foam pits, and disappear into jungle gyms that stretch like secret passageways. Towering slides send laughter soaring, the café buzzes with families sharing pizza and funnel fries, and birthday songs echo from every corner. It’s the kind of place where memories happen without warning—and where both kids and parents feel like they’ve stepped into something magical.</span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">That energy carries into what it’s like to work here. We’re all in for our guests and for each other. We work better together, lifting as a team. We show up as day makers, creating joy in the small moments. And we raise the bar by doing the little things with purpose. Working at Lava Island means being part of something bigger—where your effort helps shape the kind of day families will talk about long after they leave.</span></p>\n<p><br><br></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 13.999999999999998pt; font-weight: bold; text-decoration: none\">Why You’ll Love Working Here</span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">There’s something powerful about leading a team that brings Lava Island to life. As a leader, you set the tone—for the energy, the culture, and the guest experience. You’ll guide a high-performing team through fast-paced days filled with laughter, connection, and the kind of moments families never forget.</span></p>\n<ul>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">Lead with impact in a dynamic, guest-first environment</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">Build and develop a high-energy team that thrives on teamwork and purpose</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">Be part of a supportive leadership culture grounded in trust and accountability</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">Access real opportunities for professional growth and advancement</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">Enjoy competitive pay, health benefits (including vision and dental), and employee perks</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"><br><br></span></li>\n</ul>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 13.999999999999998pt; font-weight: bold; text-decoration: none\">How You’ll Make a Difference</span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">As a General Manager (GM), you will lead the full scope of operations at Lava Island, driving exceptional guest experiences while overseeing all park teams (</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Cafe</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">, </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Park</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> and </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Parties</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">). You are the strategic leader, responsible for aligning daily operations with long-term business goals, managing a team of approximately 35 employees, and setting the standard for service, safety, and team performance. Your leadership ensures that Lava Island operates seamlessly, exceeds guest expectations, and fosters a culture of growth and accountability.</span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">Your responsibilities may include:</span></p>\n<ul>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Foster a Guest-Centered Culture </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">– Set the standard for a clean, safe, and welcoming environment where every guest feels valued, leading by example to reflect Lava Island’s commitment to exceptional hospitality.</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Lead &amp; Develop the Team</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Lead the hiring, training, and development of all team members and park leadership, building a culture of trust, growth, and team spirit that inspires exceptional service, achieves company goals, and exceeds key performance indicators (KPIs).</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Oversee Daily Operations</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Ensure smooth park operations and resolution of issues. As the Manager on Duty (MOD), be a visible leader across all departments—engaging with guests, maintaining safety, service quality, and driving team productivity.</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Manage Park, Event, &amp; Kitchen Operations </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">– Ensure all safety, cleanliness, and service standards are met across all departments</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Identify &amp; Solve Challenges </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">– Proactively address any issues impacting guest experience, staff performance, or operational efficiency</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Maintain Performance Benchmarks</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Implement strategies to improve team efficiency, guest satisfaction, and kitchen service</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Ensure Compliance &amp; Safety </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">– Uphold company policies, health codes, and safety regulations to create a secure experience for guests and staff</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Collaborate for Success</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Work with other managers to execute strategies for events, promotions, and new initiatives</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Support Business Growth </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">– Take on additional responsibilities as assigned by senior management to drive the success of Lava Island</span><br><br></li>\n</ul>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 13.999999999999998pt; font-weight: bold; text-decoration: none\">Are You the Right Fit?</span></p>\n<ul>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Leadership &amp; Coaching Experience</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Proven ability to supervise and motivate teams in a hospitality or customer-facing environment</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Hands-On Leadership Approach</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Willingness to work alongside the team to ensure accountability and enthusiasm</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Guest Experience Focus</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Passion for delivering exceptional service and creating memorable experiences</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Strong Organizational Skills</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Ability to multitask, manage time effectively, and handle a fast-paced environment</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Excellent Communication</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Strong interpersonal skills for engaging with both staff and guests</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Problem-Solving Mindset</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Proactive approach to identifying and resolving operational challenges</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Operational &amp; Kitchen Knowledge</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Understanding of safety regulations, cleanliness standards, and food service management</span></li>\n</ul>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Bonus Skills:</span><br><span style=\"color: #0e0e0e; font-family: Arial,sans-serif; font-size: 10.5pt; text-decoration: none\">Energetic presence, adaptability under pressure, attention to detail, team-first approach, growth-oriented mindset.</span></p>\n<p><br><br></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 13.999999999999998pt; font-weight: bold; text-decoration: none\">What You’ll Need</span></p>\n<ul>\n<li><span style=\"color: #0e0e0e; font-family: Arial,sans-serif; font-size: 10.5pt; font-weight: bold; text-decoration: none\">Team Leadership Experience – </span><span style=\"color: #0e0e0e; font-family: Arial,sans-serif; font-size: 10.5pt; text-decoration: none\">Prior experience supervising teams in a fast-paced environment, ideally overseeing 10 or more employees during a shift</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">ServSafe Manager Certification </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">– Current ServSafe Manager Certification or completion within 30 days of hire</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Physical Stamina</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Ability to stand, walk, and move for extended periods in a physically demanding environment. Must be able to lift up to 50 lbs</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Hands-On Involvement</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Willingness to perform physical tasks such as cleaning and park preparation alongside the team</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Weekends, Evenings &amp; Holidays Availability</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Required to meet business needs and guest demand.</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold; text-decoration: none\">Must Pass a Background Check &amp; Drug Screen</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\"> – Ensuring a safe and trustworthy environment for guests and staff.</span></li>\n</ul>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 10pt; text-decoration: none\">If you're energetic, hardworking, and ready to make a difference, we can’t wait to meet you!</span></p>",
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