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Customer Service Representative

80948c8b 2b68 4e5a 843d F9e00ce60164 19000101 000001 · Leesport Animal Hospital, Leesport, PA, US, Leesport, PA · Active · $15–$17 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company80948c8b 2b68 4e5a 843d F9e00ce60164 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationLeesport Animal Hospital, PA, United States
Work model-
Employment typeFull Time
Salary$15–$17 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-11 / 2026-06-12
Changed / last seen2026-06-22 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from 80948c8b 2b68 4e5a 843d F9e00ce60164 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Leesport Animal Hospital.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company80948c8b 2b68 4e5a 843d F9e00ce60164 19000101 000001
Sourcefed34bf2-97d1-431d-81de-90ead280e677
ATS providerADP Workforce Now Recruiting

Description

Veterinary Customer Service Representative Job Description Leesport Animal Hospital is seeking a friendly, understanding, and professional team member to assist us with providing exceptional customer service for our clients. CSRs are the first point of contact for our clients and must be compassionate, articulate, and able to handle high-pressure situations with grace and efficiency. Applicants must have strong communication skills accompanied by a calm presence especially when juggling multiple tasks or supporting clients and staff during emotional moments. Requirements/Duties will include but may not be limited to: • Greetings, checking in, and checking out clients • Provide compassionate care to all patients • Required to know policies, procedures, and clinical processes • Answer phones calls, emails, texts, and process any messages • Book, confirm, and manage appointments, surgeries, and procedures • Taking food and prescription requests • Handling cash drawer/preparing end of day financial reports • Troubleshooting client communication issues • Processing patient records, lab work, and specialist reports • Maintaining accurate client records and updating information as needed • Good communication to be able to relay messages between clients, veterinarians, and other staff members • Multitasking, the ability to manage various tasks simultaneously in a fast-paced environment • Maintain a clean, neat reception area and front desk Benefits : • Employee discounts (applied after 90 days of employment) • Opportunities for growth and advancement within the clinic. • Referral program • Parental leave • 401(k) • Health insurance • 401(k) matching • Paid time off • Vision insurance • Health savings account • Dental insurance • Flexible spending account • Life insurance Skills and Abilities: • Excellent oral and written communication • Organized and meticulous • Knowledge of basic veterinary terms and procedures • Knowledge of basic computer skills • Patience and respect for client, patients and colleagues • Ability to deal with stressful situations Physical Demands: • Standing/walking/lifting. Work Environment: • Fast-paced and dynamic atmosphere that encourages quick thinking and adaptability • Strong emphasis on teamwork and cross-functional collaboration • Supportive and inclusive culture that values diverse perspectives • Goal-driven environment focused on high performance and continuous improvement • Open communication and feedback are encouraged to foster growth • Employees are empowered to take initiative and contribute to shared success • Flexible and responsive to change, with a focus on innovation • Positive work culture that balances productivity with employee well-being • Emphasis on accountability, integrity, and mutual respect

Full job record

Job ID662236622fc1c7fdeb3404633428ecc909565768
Org ID40cbf3de-58af-42a3-b8dc-2c990abf7c23
Source IDfed34bf2-97d1-431d-81de-90ead280e677
Board IDfed34bf2-97d1-431d-81de-90ead280e677
Provideradp_workforcenow
Provider Job Key549865
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextLeesport Animal Hospital, Leesport, PA, US, Leesport, PA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionPA
CityLeesport Animal Hospital
Salary Raw15 To 17 (USD) Hourly
Salary Min15
Salary Max17
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=80948c8b-2b68-4e5a-843d-f9e00ce60164&ccId=19000101_000001&lang=en_US&type=JS&jobId=549865&jwId=9201046374301_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=80948c8b-2b68-4e5a-843d-f9e00ce60164&ccId=19000101_000001&lang=en_US&type=JS&jobId=549865&jwId=9201046374301_1
First Seen At2026-06-12 12:33:08Z
Last Seen At2026-06-22 12:47:12Z
Last Checked At2026-06-22 12:47:12Z
Last Changed At2026-06-22 12:47:12Z
Inactive At—
Source Posted At2026-06-11 21:12:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=80948c8b-2b68-4e5a-843d-f9e00ce60164|19000101_000001/date=2026-06-22/2026-06-22T12-47-07-678Z-bb40caf70e420b5e354dea9679eb5c52e6cbb447033909b2bae24ba881bf6e23.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); outline: none;' data-pasted=\"true\"><span style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif;\"><span style=\"font-size:15px;\" data-pasted=\"true\"><span style=\"font-size:15px;\"><span style=\"color:#262321;\">Veterinary Customer Service Representative</span></span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">Job Description</span></span><br><span style=\"font-size:15px;\">Leesport Animal Hospital is seeking a friendly, understanding, and professional team member to assist us with providing exceptional customer service for our clients. CSRs are the first point of contact for our clients and must be compassionate, articulate, and able to handle high-pressure situations with grace and efficiency. Applicants must have strong communication skills accompanied by a calm presence especially when juggling multiple tasks or supporting clients and staff during emotional moments.</span><br><br><span style=\"font-size:15px;\"><strong>Requirements/Duties will include but may not be limited to:</strong></span><br><span style=\"font-size:15px;\">&bull; Greetings, checking in, and checking out clients</span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Provide compassionate care to all patients</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Required to know policies, procedures, and clinical processes</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Answer phones calls, emails, texts, and process any messages</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Book, confirm, and manage appointments, surgeries, and procedures</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Taking food and prescription requests</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Handling cash drawer/preparing end of day financial reports</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Troubleshooting client communication issues</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Processing patient records, lab work, and specialist reports</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Maintaining accurate client records and updating information as needed</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Good communication to be able to relay messages between clients, veterinarians, and other staff members</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Multitasking, the ability to manage various tasks simultaneously in a fast-paced environment</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Maintain a clean, neat reception area and front desk</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\"><strong>Benefits</strong></span></span><span style=\"font-size:15px;\"><span style=\"color:#262321;\">:</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Employee discounts (applied after 90 days of employment)</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Opportunities for growth and advancement within the clinic.</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Referral program</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Parental leave</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; 401(k)</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Health insurance</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; 401(k) matching</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Paid time off</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Vision insurance</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Health savings account</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Dental insurance</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Flexible spending account</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Life insurance</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\"><strong>Skills and Abilities:</strong></span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Excellent oral and written communication</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Organized and meticulous</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Knowledge of basic veterinary terms and procedures</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Knowledge of basic computer skills</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Patience and respect for client, patients and colleagues</span></span><br><span style=\"font-size:15px;\"><span style=\"color:#262321;\">&bull; Ability to deal with stressful situations</span></span><br><br><span style=\"font-size:15px;\"><strong>Physical Demands:</strong></span><br><span style=\"font-size:15px;\">&bull; Standing/walking/lifting.&nbsp;</span><br><br><span style=\"font-size:15px;\"><strong>Work Environment:</strong></span><br><span style=\"font-size:15px;\">&bull; Fast-paced and dynamic atmosphere that encourages quick thinking and adaptability</span><br><span style=\"font-size:15px;\">&bull; Strong emphasis on teamwork and cross-functional collaboration</span><br><span style=\"font-size:15px;\">&bull; Supportive and inclusive culture that values diverse perspectives</span><br><span style=\"font-size:15px;\">&bull; 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