Internship (m/f/d) - Customer Success Private Equity (Min. 6 Months)

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{
  "id": "2401510",
  "name": "Internship (m/f/d) - Customer Success Private Equity (Min. 6 Months)",
  "office": "München",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2025-10-24T16:43:30+00:00",
  "seniority": "entry-level",
  "department": "Customer Success",
  "occupation": "account_management_non_commissioned",
  "subcompany": null,
  "employmentType": "working_student",
  "jobDescriptions": [
    {
      "name": "Your mission",
      "value": "<span style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">As an Intern in the Customer Success Team, you’ll gain hands-on insights into the world of alternative investments and support our institutional clients. You’ll collaborate closely with Customer Success Managers and cross-functional teams from Business Development, Finance, Technology, and Operations. Through this, you’ll develop skills in communication, project coordination, and analytical thinking.</span><br><span style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\"><br><strong>Your Responsibilities</strong><br></span><ul><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Support Customer Success Managers in daily client communication and handling inquiries</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Prepare materials for client meetings, including agendas and follow-up documentation</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Coordinate regular client check-ins and business reviews</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Maintain customer relationship data</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Respond to routine inquiries and forward complex issues to the appropriate team members</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Assist with onboarding projects in the field of alternative investments</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Track project milestones, deadlines, and outcomes</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Coordinate meetings and communication between internal teams and clients</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Maintain project documentation and status reports</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Support data collection and status updates for management</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Contribute ideas to improve onboarding processes and workflows</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Participate in team meetings and training sessions</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Help create resources and materials to support customer success</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Gain knowledge of alternative investment products, operational processes, and technology platforms</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Collaborate with various departments to gather information and resolve client issues</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Assist in coordination between Sales, Operations, Compliance, and Technology teams</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Promote internal communication and knowledge sharing</li></ul>"
    },
    {
      "name": "Your profile",
      "value": "<ul><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Interest in financial services and customer management</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Organized, detail-oriented, proactive, and eager to learn</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Team player with a tech-savvy and analytical mindset</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Excellent German and English skills; French is a plus</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">At least 6 months of full-time availability</li></ul>"
    },
    {
      "name": "Our offer",
      "value": "<ul><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">An exciting challenge in an open-minded and international team</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Excellent development opportunities and the chance for long-term collaboration beyond the internship</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Flat hierarchies and short communication paths</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Modern workplace in the heart of Munich with a view of the Theresienwiese</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Hybrid working model (alternating between office and home office)</li><li style=\"font-family:Verdana, Geneva, sans-serif;font-size:12px;\">Free drinks and fruit – plus a well-stocked ice cream box in summer</li></ul>"
    }
  ],
  "occupationCategory": "customer_support_and_client_care",
  "recruitingCategory": "Werkstudenten"
}