Hospice Office Coordinator

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  "json_ld": {
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    "title": "Hospice Office Coordinator",
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    "datePosted": "2024-06-06T20:26:38.191Z",
    "description": "<h2>Overview</h2>\n<p><strong>Expand Access. Build Partnerships. Transform Care. </strong></p>\n<p> </p>\n<p>The Office Coordinator plays a vital role in supporting daily branch operations and ensuring compliance with non-clinical policies and practices. This position is key to maintaining accurate medical records, coordinating patient care, and providing essential administrative support to the hospice team.</p>\n<p> </p>\n<p><strong>Essential Functions of the Position</strong></p>\n<ul>\n <li><p>Maintain and close medical records per policy.</p></li>\n <li><p>Review records to ensure compliance with documentation standards.</p></li>\n <li><p>Identify and obtain missing chart information, including physician signatures and other required documentation.</p></li>\n <li><p>Manage appropriate release of information, including obtaining authorizations and distributing copies.</p></li>\n <li><p>Collaborate with clinical staff to support timely admissions.</p></li>\n <li><p>Conduct medical record audits as requested.</p></li>\n <li><p>Purge closed cases, prepare records for archival, and maintain the master patient index.</p></li>\n <li><p>Participate in hospice quality assessment and performance improvement programs.</p></li>\n <li><p>Oversee tactical HR processes, contracts, and personnel files for staff and contractors.</p></li>\n <li><p>Support branch leader with new hire orientation and onboarding.</p></li>\n <li><p>Serve as a resource connecting staff to IT, HR, and Compliance as needed.</p></li>\n <li><p>Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval.</p></li>\n <li><p>Coordinate interdisciplinary team meetings and manage care coordination communication.</p></li>\n <li><p>Provide administrative support including answering phones, ordering supplies, and data entry.</p></li>\n <li><p>Process accounts payable and route invoices as needed.</p></li>\n <li><p>Complete annual compliance training and attend in-services as required.</p></li>\n <li><p>Perform other duties as assigned.</p></li>\n</ul>\n<h2>About You</h2>\n<p><strong>Education</strong></p>\n<ul>\n <li><p>High school diploma required.</p></li>\n</ul>\n<p><strong>Experience</strong></p>\n<ul>\n <li><p>Minimum of three years of experience in the healthcare industry.</p></li>\n <li><p>Strong preference for medical records experience.</p></li>\n</ul>\n<p><strong>Skills & Qualifications</strong></p>\n<ul>\n <li><p>Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred).</p></li>\n <li><p>Strong organizational, record keeping, filing, typing, and time management skills.</p></li>\n <li><p>Excellent oral and written communication skills.</p></li>\n <li><p>Ability to adapt to changing tasks with flexibility and professionalism.</p></li>\n <li><p>Strong interpersonal skills with the ability to communicate effectively across diverse backgrounds.</p></li>\n <li><p>Demonstrated maturity, cooperation, and tact in the workplace.</p></li>\n</ul>\n<h2>We Offer</h2>\n<p><strong>Benefits for All Associates (Full-Time, Part-Time & Per Diem):</strong></p>\n<ul>\n <li>Competitive Pay</li>\n <li>401(k) with Company Match</li>\n <li>Career Advancement Opportunities</li>\n <li>National & Local Recognition Programs</li>\n <li>Teammate Assistance Fund</li>\n</ul>\n<p> </p>\n<p><strong>Additional Full-Time Benefits:</strong></p>\n<ul>\n <li>Medical, Dental, Vision Insurance</li>\n <li>Mileage Reimbursement or Fleet Vehicle Program</li>\n <li>Generous Paid Time Off + 7 Paid Holidays</li>\n <li>Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)</li>\n <li>Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)</li>\n <li>Free Continuing Education Units (CEUs)</li>\n <li>Company-paid Life & Long-Term Disability Insurance</li>\n <li>Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li>\n</ul>\n<p> </p>\n<p><strong>Apply Today – Help Us Transform Care Together. </strong></p>\n<h2>Legalese</h2>\n<ul>\n <li>This is a safety-sensitive position</li>\n <li>Employee must meet minimum requirements to be eligible for benefits</li>\n <li>Where applicable, employee must meet state specific requirements</li>\n <li>We are proud to be an EEO employer</li>\n <li>We maintain a drug-free workplace</li>\n</ul>\n<h2>Location</h2>Gentiva Hospice\n<h2>Our Company</h2>\n<p></p>\n<p> </p>\n<p>At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.</p>\n<p> </p>\n<p>Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.</p>\n<p> </p>\n<p>Our nationwide reach is powered by a family of trusted brands that include:</p>\n<ul>\n <li><strong>Hospice care:</strong> Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon</li>\n <li><strong>Palliative care:</strong> Empatia Palliative Care, Emerald Coast Palliative Care</li>\n <li><strong>Home health care:</strong> Heartland Home Health</li>\n <li><strong>Advanced illness management:</strong> Illumia Health</li>\n</ul>\n<p> </p>\n<p>With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.</p>",
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