Community Manager

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    "description": "<p>👋 <span style=\"font-weight: bold\">About Us</span></p>\n<p>We’re looking for a passionate <span style=\"font-weight: bold\">Community Manager</span> to join the iniBuilds team, the voice and bridge between our community and our developers. You’ll help oversee our <span style=\"font-weight: bold\">Discord server, forum, and community testing programs</span>, fostering engagement, building trust, and ensuring customers feel heard while helping to feed valuable insights back to the internal team. This is a key role for someone who understands both the desires of the community and the goals of a fast-paced development studio.</p>\n<p><br></p>\n<p>📝 <span style=\"font-weight: bold\">Work Description</span></p>\n<p>As a Community Manager, you’ll help with <span style=\"font-weight: bold\">managing all community channels,</span> including Discord, forums, and testing initiatives, to ensure smooth communication between customers and the iniBuilds team. You’ll play a pivotal role in shaping how the community interacts with our products, from major aircraft releases to scenery updates, and act as a liaison for customer feedback, bug reporting, and feature suggestions.</p>\n<p>Your goal is to create a welcoming, informative, and engaging environment that celebrates the passion of our customers while ensuring clear communication and collaboration across internal departments.</p>\n<p><br></p>\n<p>🥸 <span style=\"font-weight: bold\">Responsibilities</span></p>\n<ul>\n<li>Oversee and help manage all iniBuilds community platforms (Discord, forums, testing groups).</li>\n<li>Maintain a positive and respectful environment by moderating discussions and supporting community guidelines.</li>\n<li>Coordinate community testing programs, from gathering participants to collecting and reporting structured feedback.</li>\n<li>Act as the main bridge between the community and internal teams, ensuring key feedback is communicated effectively.</li>\n<li>Support product launches, updates, and events through community announcements, engagement initiatives, and Q&amp;A sessions.</li>\n<li>Identify community trends, issues, and sentiment to help shape development priorities and communication strategies.</li>\n<li>Work closely with marketing and development teams to deliver accurate and engaging community updates.</li>\n</ul>\n<p><br></p>\n<p>✅ <span style=\"font-weight: bold\">Requirements</span></p>\n<ul>\n<li>Proven experience managing online communities, preferably within gaming or simulation.</li>\n<li>Excellent written and verbal communication skills in English.</li>\n<li>Strong organizational skills and the ability to manage multiple channels and priorities simultaneously.</li>\n<li>Understanding of Discord moderation tools, server management, and community engagement best practices.</li>\n<li>A collaborative mindset, with confidence in liaising between internal developers, testers, and customers.</li>\n<li>Ability to work independently, proactively, and adapt to evolving situations.</li>\n</ul>\n<p><br></p>\n<p>💪 <span style=\"font-weight: bold\">Preferred Qualifications &amp; Traits</span></p>\n<ul>\n<li>Prior experience in a Community, QA, or Testing Management role within a simulation or gaming studio.</li>\n<li>Familiarity with Microsoft Flight Simulator, X-Plane, or similar platforms.</li>\n<li>Basic understanding of software testing workflows and bug reporting processes.</li>\n<li>Passion for aviation, simulation, and creating meaningful customer experiences.</li>\n</ul>\n<p><br></p>\n<p>🛠️ <span style=\"font-weight: bold\">Tools &amp; Platforms</span></p>\n<ul>\n<li>Discord (advanced understanding of management &amp; moderation).</li>\n<li>Community forum software (Invision Community or similar).</li>\n<li>Airtable or equivalent project management tools.</li>\n<li>Microsoft Teams and Office suite.</li>\n</ul>\n<p><br></p>\n<p>❤️ <span style=\"font-weight: bold\">What We Offer</span></p>\n<ul>\n<li>Competitive rates.</li>\n<li>The opportunity to be a core part of one of the most passionate flight simulation communities.</li>\n<li>A dynamic, collaborative team that values creativity and initiative.</li>\n<li>Direct involvement in shaping how our community experiences iniBuilds products.</li>\n<li>Professional growth opportunities in a fast-evolving studio environment.</li>\n</ul>",
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