IT Solutions Delivery Lead - Guaynabo PR

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    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><span style=\"font-size: 16px;\" data-pasted=\"true\">Location: <strong>Guaynabo PR</strong></span></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">The <strong>IT Solutions Delivery Lead</strong> is a high-impact role engineered to close the gap between strategy and execution. This role ensures that approved technology initiatives move forward with discipline, accountability, and momentum &ndash; from structured intake through successful deployment. This is a delivery-focused role for someone who is organized, business-savvy, and skilled at keeping people and initiatives aligned.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong><span style=\"line-height: 115%;\">Responsibilities:&nbsp;</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 16px; font-family: arial, sans-serif;\">Receive and structure technology requests surfaced by the IT Business Partners and/or Business Units leadership, ensuring each is documented, scoped, and ready for prioritization review.</li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 16px; font-family: arial, sans-serif;\">Facilitate intake sessions to validate requirements, surface dependencies, and identify gaps before work is committed.</li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 16px; font-family: arial, sans-serif;\">Maintain a clear, current view of the demand pipeline and communicate its status across the unit.</li></ul><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Drive approved roadmap initiatives from kickoff through go-live, maintaining accountability for scope, timeline, and stakeholder alignment.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Coordinate with IT Business Partners, technical teams, vendors, and any engaged stakeholder to keep delivery on track and decisions moving.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Proactively surface risks and blockers with context and a recommended path forward.</li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Partner with the IT Business Partners to ensure a consistent, professional experience for the business units from request through delivery.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Communicate progress, decisions, and outcomes clearly to operational stakeholders.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Represent active initiatives in cross-functional meetings, providing confident and accurate status updates.</li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Lead go-live readiness activities to ensure teams are prepared, trained, and supported at deployment.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Coordinate post-launch adoption tracking with IT Business Partners and flag performance gaps that require follow-up.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Ensure clean handoff of deployed solutions to operations, with documentation and support structures in place.</li></ul><p><br></p><p><strong>Required:&nbsp;</strong></p></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Bachelor&#39;s degree in Information Systems, Business Administration, or a related field required.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">4&ndash;6 years of experience in IT delivery, technology operations, or business analysis roles with demonstrated ownership of technology initiatives end-to-end.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Experience working in a regulated or healthcare environment is strongly preferred.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: arial, sans-serif;\">Familiarity with specialty pharmacy, home infusion, hub, or similar healthcare operations is a strong plus.</li></ul></div></div>\n",
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