Roark Key Holder - Irvine

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  "last_changed_at": "2026-05-30T05:57:26.960Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Irvine, California, 92618, United States",
    "city": "Irvine",
    "region": null,
    "country": "United States",
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    "confidence": 0.95
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  "inferred_at": "2026-06-06T10:29:05.731Z",
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    "location": {
      "raw": "Irvine, California, 92618, United States",
      "city": "Irvine",
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      "country": "United States",
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  "list_job": {
    "id": "722",
    "isRemote": null,
    "location": {
      "city": "Irvine",
      "state": "California"
    },
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      "state": null,
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    "departmentId": "18506",
    "locationType": "0",
    "jobOpeningName": "Roark Key Holder - Irvine",
    "departmentLabel": "Roark Retail",
    "employmentStatusLabel": "Part-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Irvine",
      "state": "California",
      "postalCode": "92618",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-18",
    "atsLocation": {
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Roark is searching for talent to contribute to the future development of our adventure lifestyle brand. We’re looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Park City retail store on a full time basis.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">As Key Holder you will be responsible for providing exceptional customer service while maximizing revenue within our retail environment and will hold periodic opening and closing duties at the store. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. The Key Holder is responsible for opening and closing a store. Their duties also include handling operational procedures, managing cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized. The Key Holder should have scheduling flexibility, supervisory skills, customer service orientation, and problem-solving abilities.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">We have the following position(s) open for this role:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Part Time (29 hours or less per week)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Areas of Responsibility</span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Operations/Sales/Customer Service:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Management.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Oversee Cashwrap &amp; POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Open and Close the store following standard operating procedures for this process</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing highest level of hospitality and customer service.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure the retail floor is always clean and presentable Maintain store concepts &amp; visual standards. Assist with back of house duties including receiving and placing product.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A positive, outgoing, high energy, entrepreneurial, sales focused attitude</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Bachelor's Degree preferred</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Exhibit deep and extensive product knowledge to support all client inquires, questions, and concerns; maintain consistent awareness of the competition and what Roark Revival brings to the market. Be an expert on Roark’s product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Manage inventory and ensure the retail store is well-stocked at all times</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Experience and Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Preferred proficiency/knowledge in action sports, climbing, camping activities, and a passion for the outdoors.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Computer skills to include operating POS sales (Shopify)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">BA or BS required</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability and willingness to work weekends, evenings, and holidays as needed.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Self-motivated leader with strong entrepreneurial skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Shows elevated communication skills and can tailor style to suit the audience.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Innate guest centric mindset.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to engage with new customers and build immediate and lasting rapport.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Creative and adaptable team player with a winning and positive attitude.Personalize customer connections by providing highest level of hospitality and customer service.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure the retail floor is always clean and presentable Maintain store concepts &amp; visual standards. Assist with back of house duties including receiving and placing product.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A positive, outgoing, high energy, entrepreneurial, sales focused attitude</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs  </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Compensation:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We are committed to offering our employees a challenging and rewarding work environment,  a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Part Time Benefits</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Employee Discount to all Archipelago brands (OluKai, Roark, Melin)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Comped yearly product from all Archipelago brands</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">401k and 401k employer matching</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected]. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.</span></p>",
    "compensation": "$19.50 - $21.00",
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    "jobOpeningName": "Roark Key Holder - Irvine",
    "departmentLabel": "Roark Retail",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://archipelagocos.bamboohr.com/careers/722",
    "employmentStatusLabel": "Part-Time"
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