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font-family: \"times new roman\", serif;'>403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</li></ul><p id=\"isPasted\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Primary Responsibilities:</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Plan and develop program services according to client needs.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Participates weekly program staff and team meetings.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Work closely with SMOC Housing Staff to ensure coordinated housing and services for each participant.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Prepare monthly program report to be submitted to the CM Supervisor.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Maintain monthly and annual statistical activity reports as requested by funding sources.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Maintain direct contact with client population through continued service delivery and by acting as back-up for direct care staff when necessary.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Work with staff to provide them guidance and ensure optimal delivery of services to clients.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Develop and coordinate process for responding to verbal/behavioral disturbances that occur at the program.&nbsp; &nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Works collaboratively with the City of Lowell CoC as directed by CM Supervisor.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of the specialty.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Attend &amp; participate in engagement team meetings, follow up with client service plans and communicate effectively with clients and staff in other specialty areas.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies &amp; procedures.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned.</li></ul><p id=\"isPasted\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge and Skill Requirements:</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Bachelor&rsquo;s Degree required; Master&rsquo;s Degree preferred</li><li data-pasted=\"true\" style='font-size: 16px; font-family: \"times new roman\", serif;'>1-3 years serving homeless population &nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Must have commitment and ability to work with others to change systems which obstruct the growth and development of homeless and disadvantaged persons</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Must have the ability to work with diverse populations (e.g. mentally ill, chemically dependent), diverse interests, and respond to ever-changing community dynamics</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Need to have strong empathy, advocacy, empowerment, teaching and problem-solving skills</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Must have excellent verbal and written communication skills &nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Proficient in Microsoft Word and Excel</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Previous supervision experience preferred &nbsp;&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Must have a valid driver&#39;s license</li></ul><p id=\"isPasted\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Organizational Relationship:&nbsp;</strong>Directly reports to Executive Director. Indirectly reports to None.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirement:&nbsp;</strong>This Position requires that you be able to ascend and descend stairs. Must be able to travel to various hosing properties throughout Western Mass. Position requires prolonged periods of sitting.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Working Conditions:&nbsp;</strong>The program is in Shelter Property in Lowell. Parking is available in an outside lot adjacent to the building. As part of the responsibilities of this position, the case manager, Supervisor approval will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services.</span></p></div></div></div>\n<br/>Monday through Friday: 9:00AM- 5:00PM. Includes a 1-hour unpaid lunch break.<br/>35 Hours per week",
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