Vice President, Client Operations Manager

{
  "content_hash": "a2d89085d2016840623da99434af71af90c729d5a16daf7d12157a1a60bb449a",
  "source_hash": "2f4c5eb70cd25b4c14f4e8250efdec1f40e8dcf03c48c19a68d03ebeca7999b8",
  "last_changed_at": "2026-05-31T17:58:43.263Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Lake Mary, FL, United States",
    "city": "Lake Mary",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:42:45.193Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Lake Mary, FL, United States",
      "city": "Lake Mary",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "73483",
    "Title": "Vice President, Client Operations Manager",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Client Operations & Reporting",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": "Day",
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000090199637,
    "JobFamilyId": 300007444236767,
    "JobFunction": "Client Operations & Reporting",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Seminole",
        "Region2": "FL",
        "Region3": null,
        "Building": null,
        "Latitude": "28.76193",
        "Longitude": "-81.34815",
        "LocationId": 300000129871161,
        "PostalCode": "32746",
        "TownOrCity": "Lake Mary",
        "AddressLine1": "300 Colonial Center Parkway",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "300 Colonial Center Parkway,Lake Mary,FL"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300009293086616,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003566714,
    "OrganizationId": 300007378602187,
    "GeographyNodeId": 100010357090123,
    "JobFunctionCode": "CSREP",
    "LegalEmployerId": 300000003591042,
    "PrimaryLocation": "Lake Mary, FL, United States",
    "RequisitionType": "Experienced",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "69000",
        "Prompt": "Base Salary Min",
        "ControlType": "TextArea",
        "SequenceNumber": 12
      },
      {
        "Value": "145000",
        "Prompt": "Base Salary Max",
        "ControlType": "TextArea",
        "SequenceNumber": 21
      }
    ],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p>At BNY, our culture allows us to run our company better and enables employees’ growth and success.&nbsp;As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</p><p>Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</p><p><span data-teams=\"true\">We’re seeking a future team member for the role of Vice President, OPS Client Service Manager. This role is located in Lake Mary, FL.</span></p><p><span data-teams=\"true\">In this role, you’ll make an impact in the following ways:</span></p><ul><li><span data-teams=\"true\">Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles</span></li><li><span data-teams=\"true\">Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions</span></li><li><span data-teams=\"true\">Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting</span></li><li><span data-teams=\"true\">Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise</span></li><li><span data-teams=\"true\">Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction</span></li><li><span data-teams=\"true\">Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management</span></li></ul><p><span data-teams=\"true\">To be successful in this role, we’re seeking the following:</span></p><ul><li><span data-teams=\"true\">Bachelor's degree in Business, Finance, or a related field</span></li><li><span data-teams=\"true\">Advanced degree or relevant certifications are a plus</span></li><li><span data-teams=\"true\">4-7 years of experience and 0-1 years of management experience</span></li><li><span data-teams=\"true\">Experience in an operational area and/or client services is preferred</span></li><li><span data-teams=\"true\">Strong leadership and team management skills</span></li><li><span data-teams=\"true\">Excellent analytical and problem-solving abilities</span></li><li><span data-teams=\"true\">Effective communication and interpersonal skills for client interaction and collaboration across teams</span></li></ul><p>&nbsp;</p><p>At BNY, our culture speaks for itself, check out the latest BNY news at:</p><p><a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\" target=\"_blank\" title=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\">BNY Newsroom</a></p><p><a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\" target=\"_blank\" title=\"https://www.linkedin.com/company/bnyglobal/posts/?feedview=all\">BNY LinkedIn&nbsp;</a></p><p>Here’s a few of our recent awards:</p><ul style=\"list-style-type: disc;\"><li>America’s Most Innovative Companies, Fortune, 2025</li><li>World’s Most Admired Companies, Fortune 2025</li><li>“Most Just Companies”, Just Capital and CNBC, 2025</li></ul><p><br>Our Benefits and Rewards:</p><p>BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.</p><p>BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</p>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-04-23T13:49:07+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "<p>At BNY, our culture speaks for itself, check out the latest BNY news at&nbsp;<a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\" target=\"_blank\" rel=\"nofollow\">BNY Newsroom</a>&nbsp;&amp;&nbsp;<a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\" target=\"_blank\" rel=\"nofollow\">BNY LinkedIn</a></p>\n<p style=\"margin-bottom:0in\">&nbsp;Here’s a few of our recent awards:</p>\n<ul style=\"margin-top:0in\">\n <li style=\"margin-bottom:0in\">America’s Most Innovative Companies, Fortune, 2025</li>\n <li style=\"margin-bottom:0in\">World’s Most Admired Companies, Fortune 2025</li>\n <li style=\"margin-bottom:0in\">“Most Just Companies”, Just Capital and CNBC, 2025</li>\n</ul>\n<ul></ul>\n<p>Our Benefits and Rewards:</p>\n<p>BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.</p>\n<p>BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</p>\n<p>BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.&nbsp;</p>\n<p>Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p>\n<p>If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p>",
    "primaryLocationCoordinates": [
      {
        "Latitude": "28.75641",
        "Longitude": "-81.32345",
        "CountryCode": "US",
        "GeographyId": 300000090199637,
        "GeographyNodeId": 100010357090123
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "73483",
    "Title": "Vice President, Client Operations Manager",
    "JobType": null,
    "Distance": 1776902400000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-04-23",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000090199637,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Seminole",
        "Region2": "FL",
        "Region3": null,
        "Building": null,
        "Latitude": 28.76193,
        "Longitude": -81.34815,
        "LocationId": 300000129871161,
        "PostalCode": "32746",
        "TownOrCity": "Lake Mary",
        "AddressLine1": "300 Colonial Center Parkway",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "300 Colonial Center Parkway,Lake Mary,FL"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003566714,
    "OrganizationId": 300007378602187,
    "PostingEndDate": null,
    "LegalEmployerId": 300000003591042,
    "PrimaryLocation": "Lake Mary, FL, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://eofe.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2273483%22,siteNumber=CX_1001",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 10674
  },
  "detail_errors": []
}