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Credit Analyst (B2B Collections)

Ebqb Fa Us2 Oraclecloud Com CX 1 · Grand Rapids, MI, United States; GRR-Business Service Center, Grand Rapids, MI, US; Detroit, Troy, MI, US; Raleigh, Raleigh, NC, US; Kalamazoo, Kalamazoo, MI, US; Orlando, Orlando, FL, US; Miami, Miami, FL, US; Charlotte, Charlotte, NC, US; West Palm Beach, West Palm Beach, FL, US; Fort Lauderdale, Fort Lauderdale, FL, US; Tampa Bay, Tampa, FL, US; Jacksonville, Jacksonville, FL, US; Tallahassee, Tallahassee, FL, US · Active · $29–$34 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEbqb Fa Us2 Oraclecloud Com CX 1
TitleCredit Analyst (B2B Collections)
Normalized title-
Department / teamFinance and Administration
LocationGrand Rapids, MI, United States
Work model-
Employment typeFull Time
Salary$29–$34 / hour
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-06 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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City jobsActive postings in Grand Rapids.Open
Department jobsActive postings in Finance and Administration.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEbqb Fa Us2 Oraclecloud Com CX 1
Sourcebaa2d06c-7521-4e15-85de-e460696d2c0b
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job Summary: The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis. Job Duties: Reviews past due accounts receivables daily for assigned accounts Manages collection activities, including, but not limited to, phone communications to customers to secure payment for assigned accounts and adjusting payment terms and/or schedules Assesses and determines appropriate next steps in addressing delinquent accounts in an effort to establish a resolution involving satisfactory terms for all parties involved Documents the results of collection calls, and communicates progress of accounts to principals, engagement team and regional finance on a timely basis Interacts with key members of firm and client management to resolve billing disputes and service issues Reviews Dunn & Bradstreet reports to make a determination on accounts that require continued attention and focus due to poor credit history patterns with the firm and/or other vendors Analyzes stagnant accounts, and determines the need for escalation to a Finance Manager or Director for further action Utilizes firm best practices to implement process changes to rectify service issues, including, but not limited to, recommending changes to customer payment terms or developing billing schedules based on a client’s cash flow Other duties as required Supervisory Responsibilities: N/A Qualifications, Knowledge, Skills and Abilities: Education: High School Diploma or equivalent, required Associate’s or Bachelor’s degree in Accounting, Business Administration, or Finance, preferred Experience: Two (2) or more years of credit / collections field experience, required Prior commercial (B2B) collections experience, preferred Professional services firm experience, preferred License/Certifications: N/A Software: Proficient in the use of Microsoft Office Suite, required Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills Strong customer service skills Basic negotiation skills Ability to work in a demanding environment Capable of effectively analyzing and resolving issues and questions in a professional manner Ability to successfully manage multiple projects with an attention to detail while working independently Knowledge of firm’s collections procedures Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $28.85/hr - $33.66/hr Maryland Range: $28.85/hr - $33.66/hr NYC/Long Island/Westchester Range: $28.85/hr - $33.66/hr Company Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on: Welcoming diverse perspectives and understanding the experience of our professionals and clients Empowering team members to explore their full potential Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities Celebrating ingenuity and innovation to transform our business and help our clients transform theirs Focus on resilience and sustainability to positively impact our people, clients, and communities BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more! *Benefits may be subject to eligibility requirements. Equal Opportunity Employer, including disability/vets Click here to find out more!

Full job record

Job ID64ee93781031318268a75bb875dfc3d28622610f
Org IDf52595aa-c107-4d09-8404-590d17343651
Source IDbaa2d06c-7521-4e15-85de-e460696d2c0b
Board IDbaa2d06c-7521-4e15-85de-e460696d2c0b
Provideroracle_hcm
Provider Job Key11564
TitleCredit Analyst (B2B Collections)
Normalized Title
Statusactive
Activeyes
Location TextGrand Rapids, MI, United States; GRR-Business Service Center, Grand Rapids, MI, US; Detroit, Troy, MI, US; Raleigh, Raleigh, NC, US; Kalamazoo, Kalamazoo, MI, US; Orlando, Orlando, FL, US; Miami, Miami, FL, US; Charlotte, Charlotte, NC, US; West Palm Beach, West Palm Beach, FL, US; Fort Lauderdale, Fort Lauderdale, FL, US; Tampa Bay, Tampa, FL, US; Jacksonville, Jacksonville, FL, US; Tallahassee, Tallahassee, FL, US
DepartmentFinance and Administration
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionMI
CityGrand Rapids
Salary RawDescription Job Summary: The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis. Job Duties: Reviews past due accounts receivables daily for assigned accounts Manages collection activities, including, but not limited to, phone communications to customers to secure payment for assigned accounts and adjusting payment terms and/or schedules Assesses and determines appropriate next steps in addressing delinquent accounts in an effort to establish a resolution involving satisfactory terms for all parties involved Documents the results of collection calls, and communicates progress of accounts to principals, engagement team and regional finance on a timely basis Interacts with key members of firm and client management to resolve billing disputes and service issues Reviews Dunn & Bradstreet reports to make a determination on accounts that require continued attention and focus due to poor credit history patterns with the firm and/or other vendors Analyzes stagnant accounts, and determines the need for escalation to a Finance Manager or Director for further action Utilizes firm best practices to implement process changes to rectify service issues, including, but not limited to, recommending changes to customer payment terms or developing billing schedules based on a client’s cash flow Other duties as required Supervisory Responsibilities: N/A Qualifications, Knowledge, Skills and Abilities: Education: High School Diploma or equivalent, required Associate’s or Bachelor’s degree in Accounting, Business Administration, or Finance, preferred Experience: Two (2) or more years of credit / collections field experience, required Prior commercial (B2B) collections experience, preferred Professional services firm experience, preferred License/Certifications: N/A Software: Proficient in the use of Microsoft Office Suite, required Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills Strong customer service skills Basic negotiation skills Ability to work in a demanding environment Capable of effectively analyzing and resolving issues and questions in a professional manner Ability to successfully manage multiple projects with an attention to detail while working independently Knowledge of firm’s collections procedures Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $28.85/hr - $33.66/hr Maryland Range: $28.85/hr - $33.66/hr NYC/Long Island/Westchester Range: $28.85/hr - $33.66/hr Company Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on: Welcoming diverse perspectives and understanding the experience of our professionals and clients Empowering team members to explore their full potential Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities Celebrating ingenuity and innovation to transform our business and help our clients transform theirs Focus on resilience and sustainability to positively impact our people, clients, and communities BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more! *Benefits may be subject to eligibility requirements. Equal Opportunity Employer, including disability/vets Click here to find out more!
Salary Min28.85
Salary Max33.66
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://ebqb.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BDOExperiencedCareers/job/11564
Apply URLhttps://ebqb.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BDOExperiencedCareers/job/11564
First Seen At2026-05-31 18:08:17Z
Last Seen At2026-06-06 11:10:29Z
Last Checked At2026-06-06 11:10:29Z
Last Changed At2026-05-31 18:08:17Z
Inactive At
Source Posted At2026-05-06 13:24:56Z
Source Updated At
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    "CorporateDescriptionStr": "<p>Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.&nbsp;</p>\n<p>At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.&nbsp; BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.</p>\n<p>BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.&nbsp;</p>\n<p>We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:</p>\n<p></p>\n<ul>\n <li>Welcoming diverse perspectives and understanding the experience of our professionals and clients</li>\n <li>Empowering team members to explore their full potential</li>\n <li>Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities</li>\n <li>Celebrating ingenuity and innovation to transform our business and help our clients transform theirs</li>\n <li>Focus on resilience and sustainability to positively impact our people, clients, and communities</li>\n <li>BDO Total Rewards that encompass so much more than traditional “benefits.”&nbsp;&nbsp;<a href=\"https://www.bdo.com/getmedia/792cf457-f43e-4bb7-a937-a0f8d55f6ecb/BDO-Benefits-Brochure.pdf\" target=\"_blank\">Click here&nbsp;to find out more!</a></li>\n</ul>\n<p>*Benefits may be subject to eligibility requirements.</p>\n<p>Equal Opportunity Employer, including disability/vets</p>\n<div>\n <p class=\"MsoNormal\"><span></span></p>\n <div style=\"margin: 0px;\"><a href=\"https://protect-us.mimecast.com/s/US5qCDkoYJC5g3L6SWPvmU?domain=nam12.safelinks.protection.outlook.com\" target=\"_blank\" rel=\"nofollow\">Click here to find out more!</a>&nbsp;\n </div>\n</div>\n<div>\n</div>",
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