Inside Associate Engagement Manager

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    "url": "https://applyatmarketsource-msc.icims.com/jobs/17043/inside-associate-engagement-manager/job",
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    "datePosted": "2026-06-17T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. </p>\n<p> </p>\n<p>Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.</p>\n<p> </p>\n<h2>Responsibilities</h2>\n<p><strong>Summary</strong>The Inside Indirect Sales Representative (IIS) is responsible for selling the company’s products, typically to an existing set of accounts through a consultative selling practices.  This sales rep will sell these products to existing customers in order to attain monthly quota objectives.  The IIS rep will face strong competition from within the industry and must build relationships and provide total solutions in order to win business.</p>\n<p> </p>\n<p><strong>Essential Functions:</strong></p>\n<ul>\n <li>Identify, develop, and maintain strategic relationships with a focused purpose of educating and networking with the client to generate qualified opportunities while selling products to new and existing customers through consultative selling practices.</li>\n <li>Attain or exceed monthly sales goals.</li>\n <li>Act as a liaison between account managers, clients and partners.</li>\n <li>Target territory end user contacts to drive brand preference.</li>\n <li>General partner support including marketing programs and transactional support.</li>\n <li>Remain up to date with client training materials, tools, and resources to develop and maintain expertise on all products.</li>\n <li>Recommend products or services to better meet the customers’ needs.</li>\n <li>Provide demonstrations of products via group training sessions to garner account advocacy.</li>\n <li>Manage and forecast channel sales funnel updating associated data bases.</li>\n <li>Drive and assist the coordination of post-sale implementation.</li>\n <li>Internal expert on product specifications, features, functions and end user benefits.</li>\n <li>Meet daily quotas of dials and talk time.</li>\n <li>Drive excitement and awareness of the client's products and services.</li>\n <li>Effectively communicate with potential customers via the phone.</li>\n <li>Effectively deliver webinar presentations to potential customers to drive business.</li>\n <li>Write professional, succinct, and articulate emails to prospective accounts.</li>\n <li>Cold call target prospects to demonstrate product features and benefits and the close sales.</li>\n <li>Conduct “pre call” investigative work to increase the ability to close the sales (understanding the customer’s current state, competition, etc.).</li>\n <li>Record daily activity and market intelligence in Salesforce.com.</li>\n <li>Interact with the client's customer assistance group to ensure customer satisfaction.</li>\n</ul>\n<p></p>\n<h2>Qualifications</h2>\n<p><strong>Required Knowledge, Skills, and Abilities:</strong></p>\n<ul>\n <li>Proven experience selling products and/or services</li>\n <li>Ability to develop & build relationships with channel partners at all levels with a focus on developing rapport with channel partner executive management</li>\n <li>Consultative phone sales experience with demonstrated record of success </li>\n <li>Results oriented professional who strives to exceed expectations</li>\n <li>Desire to thrive in a high energy, quota driven and evolving sales environment</li>\n <li>Prior experience with presentation and teaching product information to others</li>\n <li>Strong, persuasive verbal communication and problem solving skills</li>\n <li>Ability to multi task, prioritize and manage time effectively</li>\n <li>Proficiency in Microsoft Office, SalesForce.com, internet research and web based presentation skills.</li>\n</ul>\n<p><strong>Job Requirements:</strong></p>\n<ul>\n <li>Associate degree or min. two years applicable work experience preferred</li>\n <li>In office workdays required; there will be days designated for working remotely based on schedule assigned.</li>\n</ul>\n<h2>Additional Information</h2>\n<p>MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email [email protected]. </p>\n<p>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role may be eligible for the following:</p>\n<ul>\n <li>Medical, dental & vision</li>\n <li>401(k)/Roth</li>\n <li>Insurance (Basic/Supplemental Life & AD&D)</li>\n <li>Short and long-term disability</li>\n <li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li>\n <li>Transportation benefits</li>\n <li>Employee Assistance Program</li>\n <li>Time Off/Leave (PTO, Vacation or Sick Leave)</li>\n</ul>\n<p>San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p>\n<p>Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.<strong> </strong></p>\n<p><strong>Unincorporated Los Angeles County Candidates Only: </strong>Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.</p>\n<p> </p>",
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