Director of Dental Operations

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    "title": "Director of Dental Operations",
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    "datePosted": "2026-05-27T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The Practice Director of Dental Services is a senior management position responsible for overseeing the operational aspects of dental services within a healthcare organization. This role involves setting policies and procedures, strategic planning, ensuring compliance with healthcare regulations, and improving the quality and efficiency of dental services.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Develop and implement strategic plans for dental services in alignment with the organization's goals.</li>\n <li>Provide leadership and direction to dental staff, fostering a collaborative and efficient work environment.</li>\n <li>Set performance goals and metrics and monitor progress towards achieving these objectives.</li>\n <li>Oversee equipment and supply choices to ensure they meet the highest standards.</li>\n <li>Ensure that all clinical and administrative operations comply with healthcare regulations and standards.</li>\n <li>Develop and implement a clinical training program for both office and field support staff.</li>\n <li>Implement quality assurance program to monitor and improve patient care standards.</li>\n <li>Coordinate chart reviews to ensure compliance and quality of care.</li>\n <li>Develop and execute action plans to address identified issues and enhance service quality.</li>\n <li>Monitor financial performance, including revenue, expenses, and profitability.</li>\n <li>Identify opportunities for cost savings and revenue enhancement.</li>\n <li>Ensure compliance with all relevant healthcare regulations, accreditation standards, and organizational policies.</li>\n <li>Develop and implement risk management strategies to minimize operational risks.</li>\n <li>Stay updated on changes in regulations and best practices in dental and healthcare management.</li>\n <li>Ensure that patient care is delivered to the highest standards of quality and safety.</li>\n <li>Address patient complaints and concerns promptly and effectively.</li>\n <li>Promote a patient-centered approach in all aspects of dental services.</li>\n <li>Assist in recruiting, training, and retaining highly skilled dental staff.</li>\n <li>Onboarding new providers, in collaboration with Provider Relations.</li>\n <li>Foster professional development opportunities and continuing education for the team.</li>\n <li>Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.</li>\n <li>Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.</li>\n <li>To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.  </li>\n <li>Reacts positively to change and performs other duties as assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>Bachelor’s degree in healthcare administration, Business Administration, or a related field is preferred.</li>\n <li>Minimum of 5-7 years of clinical experience in dental.</li>\n <li>At least 3-5 years of management or leadership experience in a healthcare setting.</li>\n <li>Travel 25%.</li>\n <li>Strong leadership and organizational skills.</li>\n <li>Excellent communication and interpersonal abilities.</li>\n <li>Proficiency in healthcare management software and systems.</li>\n <li>Ability to analyze data and make informed decisions.</li>\n <li>Knowledge of healthcare regulations and compliance standards.</li>\n <li>Must be able to effectively communicate with all levels of management and employees.</li>\n <li>Must have contract negotiation experience.</li>\n <li>Excellent communication skills, both written and verbal.</li>\n <li>Ability to work independently and with other team members.</li>\n <li>Excellent interpersonal, oral, and written communication skills.</li>\n <li>Must be detail oriented and self-motivated.</li>\n <li>Excellent customer service skills.</li>\n <li>Anticipate needs in a proactive manner to increase satisfaction.</li>\n <li>Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.</li>\n</ul>",
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