Telecom Support Specialist

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    "description": "<h2>Overview</h2>\n<ul>\n <li>Tier One Technologies is seeking a Telecom Support Specialist to provide on-site Telecom and Network Services as well as Executive Leadership Support (White Glove service) for our US Government client.</li>\n <li>This on-site Contract-to-Hire position will be located in Washington, DC.</li>\n <li>SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. </li>\n</ul>\n<h2>Responsibilities</h2>\n<ul>\n <li>Oversee the day-to-day activities related to installation, verification and maintenance of telecommunications equipment, network ports, ethernet and optical fiber cabling, IP networks.</li>\n <li>Provide LAN infrastructure, switchgear, Uninterrupted Power Supply (UPS), WI-FI, VCS, IPT Phone device management (setup/moves).</li>\n <li>Provide inventories and prioritize network and equipment repairs.</li>\n <li>Establish voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.</li>\n <li>Verify service by testing and re-programming circuits, equipment, and alarms; identify and correct problems; and conferring with engineers.</li>\n <li>Document network by recording configuration diagrams and programming.</li>\n <li>Analyze network performance and prepare and presents reports based on that analysis.</li>\n <li>Maintain network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.</li>\n <li>Initiate moves and/or setups as required/requested.</li>\n <li>Maintain customer rapport by listening and answering questions and resolving concerns in a timely manner.</li>\n <li>Install, move, troubleshoot, repair, modify, and assist with any issue that may arise with telecommunications and related equipment, wiring, circuits, connections, as well as supporting networking and telephone/data communication services. and microwave transmission systems, such as found in complex electronic switching systems, telecom rooms, and other telephone services.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>A degree from an accredited College/University in Computer Science, or related discipline is preferred.</li>\n <li>2-5 years of experience in system engineering, software development, or related field.</li>\n <li>CCNA or CompTIA Network+ certification is a plus.</li>\n <li>Experience with wireless LAN controller and Lightweight Access Points, preferably Cisco equipment.</li>\n <li>Basic understanding of WLAN technologies, network management, 802.11 b/g/n/ac standards.</li>\n <li>Basic understanding of security protocols and authentication (WPA2, EAP-TLS, 802.1x, AAA) and experience with RADIUS solutions (preferred: NPS and/or ISE).</li>\n <li>Excellent communication skills.</li>\n <li>Must be a US Citizen or have Permanent Residence status (Green Card).</li>\n <li>Must be able to obtain Public Trust Clearance.</li>\n <li>Candidate must have lived in the United States for the past 5 years.</li>\n <li>Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.</li>\n</ul>",
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