Senior Business Analyst

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    "datePosted": "2024-08-28",
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    "description": "<p><span style=\"font-weight: bold\"><span style=\"color: #333333; font-size: 15px; text-decoration: underline\">Job Title:</span></span><span style=\"color: #333333; font-size: 15px\"><span style=\"font-weight: bold\"> </span> Senior Business Systems Analyst</span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #333333; font-size: 15px; text-decoration: underline\">Client Industry: </span></span><span style=\"color: #333333; font-size: 15px\"> Information Technology</span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #333333; font-size: 15px; text-decoration: underline\">Location: </span></span><br><span style=\"color: #333333; font-size: 15px\">Remote</span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #333333; font-size: 15px; text-decoration: underline\">Job Status</span></span><span style=\"color: #333333; font-size: 15px; text-decoration: underline\">:</span><span style=\"color: #333333; font-size: 15px\">  Part-time</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #333333; font-size: 15px; text-decoration: underline\">Position Summary:</span></span></p>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Our client is looking for a Senior Business Systems Analyst who will play a critical role in the modernization of the school's Facilities and Campus Management's legacy applications. This position involves leading the comprehensive analysis, documentation, and prioritization of 16 existing applications built on outdated and unsupported technology, to develop a strategic roadmap for their upgrade, integration, or replacement.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #333333; font-size: 15px; text-decoration: underline\">Primary Duties and Responsibilities:</span></span></p>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Inventory and Assessment</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Conduct a comprehensive inventory of all 16 legacy applications, including their current state, functionality, and dependencies.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Identify and document the location, hosting environment, and infrastructure supporting each application.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Gather and analyze user feedback, workflows, and usage patterns by interviewing key stakeholders and observing application usage.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Business Process Analysis</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Map out and document the business processes supported by each application, identifying both upstream and downstream dependencies.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Assess the business value, criticality, and risks associated with each application, particularly in relation to security vulnerabilities and potential failures.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Prioritization and Strategy Development</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Evaluate and prioritize applications based on usage frequency, business impact, technical debt, and security risks.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Develop a strategic roadmap for application modernization, considering factors like resource availability, budget constraints, and potential integration with existing systems.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Collaborate with IT teams and management to explore opportunities for integrating legacy functions into more mature systems, reducing the need to rebuild applications from scratch.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Stakeholder Engagement</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Identify and engage with key stakeholders, including IT staff, end-users, and departmental leadership, to gather requirements and ensure alignment with business goals.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Facilitate workshops, meetings, and demonstrations to communicate findings, gather input, and build consensus around modernization priorities and strategies.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Documentation and Reporting</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Create detailed documentation of each application, including technical specifications, user guides, and process flows, to ensure knowledge retention as staff retire or transition.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Prepare and present regular reports on the progress of the inventory, assessment, and modernization efforts to stakeholders and management.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Risk Management</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Identify and assess risks associated with maintaining legacy applications, particularly those related to security vulnerabilities, staff turnover, and system failures.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Develop risk mitigation strategies, including short-term fixes for critical vulnerabilities and longer-term plans for system replacements or upgrades.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Support Project Management</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Assist in the development of project plans, including timelines, milestones, and resource allocation for the modernization program.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Monitor and track progress against project goals, adjusting plans as necessary to accommodate changes in scope or priorities.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Collaboration and Communication</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Work closely with cross-functional teams, including IT, project management, and external vendors, to ensure alignment and effective execution of the modernization strategy.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Serve as a liaison between technical teams and business stakeholders, ensuring clear communication and understanding of requirements, challenges, and progress.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #333333; font-size: 15px; text-decoration: underline\">Minimum Skills, Knowledge, and Ability Requirements:</span></span></p>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Education and Experience</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Bachelor’s Degree in Business Administration, Information Technology, Computer Science, or a related field.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">5+ years of experience as a Business Analyst, with a focus on legacy system analysis, application modernization, or related IT projects.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Experience in project management or working closely with project management teams, particularly in technology modernization initiatives.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Technical Skills</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Understanding of Legacy Systems: In-depth knowledge of legacy software systems, especially those built on older versions of Laravel or similar frameworks.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Application Lifecycle Management: Familiarity with the software development lifecycle (SDLC) and experience with system integration, migration, and decommissioning.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Security Awareness: Basic understanding of cybersecurity principles, especially as they relate to outdated or unsupported applications.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Data Analysis and Reporting: Proficiency with data gathering, analysis, and reporting tools (e.g., Excel, SQL, or business intelligence software).</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Analytical and Problem-Solving Skills</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Business Process Mapping: Ability to map out and document complex business processes, identify inefficiencies, and recommend improvements.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Critical Thinking: Strong problem-solving skills, with the ability to evaluate risks, prioritize tasks, and make informed decisions.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Attention to Detail: Meticulous approach to documentation, ensuring all aspects of the legacy systems and their use cases are thoroughly understood and recorded.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Communication and Interpersonal Skills</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Stakeholder Engagement: Experience in engaging with a wide range of stakeholders, including technical teams, end-users, and management.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Facilitation: Experience leading workshops, meetings, and interviews to gather requirements and build consensus.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Project and Change Management</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Project Planning: Ability to contribute to project planning, including timelines, resource allocation, and milestone tracking.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Change Management: Experience in managing change, particularly in guiding users through transitions from legacy to modern systems.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Tools and Methodologies</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Business Analysis Tools: Proficiency with tools like Microsoft Visio, Lucidchart, JIRA, or other process mapping and project tracking software.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Agile/Scrum Methodology: Familiarity with Agile methodologies and experience working in iterative development environments.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Documentation Tools: Experience with documentation tools such as Confluence, SharePoint, or similar platforms.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Soft Skills</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Adaptability: Ability to adapt to changing project needs, priorities, and technologies.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Collaboration: Proven ability to work effectively in cross-functional teams, fostering a collaborative environment.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Time Management: Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #333333; font-size: 15px\">Preferred Qualifications</span></p>\n<ul>\n<li><span style=\"color: #333333; font-size: 15px\">Certifications: Business Analysis certifications (e.g., CBAP, PMI-PBA) or Agile/Scrum certifications (e.g., Certified Scrum Master) are a plus.</span></li>\n<li><span style=\"color: #333333; font-size: 15px\">Experience with Higher Education Systems: Understanding of the specific challenges and requirements of facilities and campus management in a higher education context.</span></li>\n</ul>\n<p><br><br></p>",
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