Procurement Specialist II

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          "text": "<p><b>Position Summary: </b><b><span></span></b></p><p>The Service Specialist is responsible for providing tier service support to all inquiries related to Procure-to-Pay process areas (Requisition, PurchaseOrders, Procurement Channels, Contracts, Catalogues, Invoices, <br />Procurement Policy etc.). He/She is responsible to train end-users and perform ongoing document and procedures maintenance. He/She will assist with service center – related process implementations. The Specialist will manage the relationship with internal clients, suppliers and Finance. <br /> He/She will ensure to deliver sourcing results to contribute to saving targets while ensuring that Service Level Agreements with the business are being met. He/She will ensure alignmentwith Procurement Category and Country Managers on Sourcing Strategy andSourcing execution. He/She will contribute to the fulfillment of <br />team targets and KPIs and support operational excellence and continuous improvement initiatives. <br /> <br /> <b>Essential Duties &amp; Responsibilities:</b> <br /> • Requisition Approval and Denial <br /> • PO Maintenance Activities <br /> • Provide assisted buying services as needed <br /> • Order follow up with Supplier (expediting) <br /> • Direct requestor to correct buying channel to ensure policy/contract compliance <br /> • Train end users on existing processes and familiarize them with content available in iProcurement <br /> • Respond to inquiry received for all relevant P2P process areas <br /> • Ticket Management <br /> • Reporting and analyzing <br /> • Recognize and communicates potential issues to Service Lead <br /> • Contribute ideas and actions towards the continuous improvement of <br />service center – related processes within area of influence <br /> • Identify potential problems and/or delays in processing correspondence and deliveries and notifies appropriate staff <br /> • Stakeholder management <br /> • Perform ad hoc activities associated with the role may be required </p>",
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