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HomeCompaniesFa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Coordinator-Customer Service II: NEA Registration

Coordinator-Customer Service II: NEA Registration

Fa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Jonesboro, AR, United States; NEA - Clinic, Jonesboro, AR, US · Deleted · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleCoordinator-Customer Service II: NEA Registration
Normalized title-
Department / teamBMG NEA Clinics
LocationJonesboro, AR, United States
Work model-
Employment type-
Salary-
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-04

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Jonesboro.Open
Department jobsActive postings in BMG NEA Clinics.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Ewpe Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Source0cead87d-1746-4fa1-903d-b78860bac855
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job Summary The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. Seeks help from appropriate sources when needed. Complies with all organizational policies regarding ethical business practices. As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. Schedules appointments, gathers demographic and insurance information and enters into the practice management system. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Completes assigned goals. Specifications Experience Minimum Required One (1) year of experience in a physician practice or clinic. Preferred/Desired Education Minimum Required Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Current knowledge of medical terminology. Preferred/Desired Special Skills Minimum Required Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Licensure Minimum Required Preferred/Desired

Full job record

Job ID63e4a36243ab3dc60d9b5d520b973048b4bd6d51
Org IDdf979f94-fc0c-4c58-970a-0978141f9d27
Source ID0cead87d-1746-4fa1-903d-b78860bac855
Board ID0cead87d-1746-4fa1-903d-b78860bac855
Provideroracle_hcm
Provider Job Key41331
TitleCoordinator-Customer Service II: NEA Registration
Normalized Title
Statusdeleted
Activeno
Location TextJonesboro, AR, United States; NEA - Clinic, Jonesboro, AR, US
DepartmentBMG NEA Clinics
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionAR
CityJonesboro
Salary RawDescription Job Summary The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. Seeks help from appropriate sources when needed. Complies with all organizational policies regarding ethical business practices. As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. Schedules appointments, gathers demographic and insurance information and enters into the practice management system. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Completes assigned goals. Specifications Experience Minimum Required One (1) year of experience in a physician practice or clinic. Preferred/Desired Education Minimum Required Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Current knowledge of medical terminology. Preferred/Desired Special Skills Minimum Required Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Licensure Minimum Required Preferred/Desired
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://fa-ewpe-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/41331
Apply URLhttps://fa-ewpe-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/41331
First Seen At2026-05-31 17:59:32Z
Last Seen At2026-06-04 10:23:35Z
Last Checked At2026-06-06 19:08:15Z
Last Changed At2026-06-06 19:08:15Z
Inactive At2026-06-06 19:08:15Z
Source Posted At2026-05-26 00:00:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-ewpe-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-04/2026-06-04T10-22-30-502Z-e6dad026e602fa71a167ab5cc9c1368ed0bc1d1364001412f75c52475ac7555e.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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