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Operations and Business Development Manager

Shugulika · Dar es salaam, DSM, Tanzania · Active · Zoho Recruit

Job facts

FieldValue
CompanyShugulika
TitleOperations and Business Development Manager
Normalized title-
Department / teamTravel and Tourism
LocationDar es salaam, DSM, Tanzania
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerZoho Recruit
Posted / first seen2026-05-20 / 2026-06-05
Changed / last seen2026-06-05 / 2026-06-18

Related slices

PageWhat it containsOpen
Company jobsActive postings from Shugulika.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Zoho Recruit.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dar es salaam.Open
Department jobsActive postings in Travel and Tourism.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyShugulika
Source489a5000-6237-4f8e-b765-845493bbcb8c
ATS providerZoho Recruit

Description

Job Summary: The Operations & Business Development Manager – Medical Tourism will oversee the daily operations of the Tanzania branch while driving business growth and patient acquisition for international medical treatment services, primarily in India. The role involves coordinating patient treatment journeys, managing relationships with hospitals and healthcare providers, and ensuring seamless communication between Tanzanian patients and the India head office. The ideal candidate will combine strong healthcare coordination experience with business development and networking capabilities to expand the company’s market presence and deliver excellent patient service. Responsibilities: Manage day-to-day operations of the Tanzania branch office. Coordinate with the India head office on treatment planning and patient case management. Assist patients with consultations, visa processing, travel, accommodation, hospital appointments, and follow-ups. Ensure smooth communication between patients, hospitals, doctors, and coordination teams. Maintain patient records, medical reports, and coordination documentation confidentially. Support patients and attendants before, during, and after treatment abroad. Build relationships with hospitals, clinics, doctors, insurance companies, NGOs, and referral partners. Generate patient referrals for international treatment services. Conduct awareness programs, healthcare seminars, hospital visits, and promotional activities. Achieve monthly and quarterly patient acquisition and revenue targets. Prepare business development and market feedback reports. Coordinate with partner hospitals and specialist doctors in India for treatment plans and cost estimates. Provide timely updates on patient travel, admissions, procedures, discharge, and recovery plans. Ensure high standards of patient satisfaction and service delivery. Identify new business opportunities and strategic healthcare partnerships. Requirements Bachelor’s degree or diploma in Healthcare Management, Hospital Administration, Medical Sciences, Nursing, Business Administration, Marketing, or related field. Minimum 5 years of experience in medical tourism, hospital operations, international patient coordination, healthcare marketing, or healthcare business development. Fluency in English and Swahili. Strong communication, coordination, and interpersonal skills. Excellent networking and business development abilities. Good understanding of medical terminology and healthcare processes. Ability to work independently and achieve business targets. Strong organizational and multitasking skills. Proficiency in MS Office, email communication, and reporting tools. Professional presentation and client-handling skills. Experience working with international hospitals or medical tourism companies is an added advantage. Existing network within hospitals, clinics, or healthcare providers in Tanzania is preferred. Knowledge of Indian healthcare systems and services is an added advantage. Experience in patient counseling and treatment coordination is preferred. Willingness to travel locally and internationally when required. Compassionate, professional, and culturally sensitive approach to patient care

Full job record

Job ID63ba8942c54749869186c7af006fc93047488d01
Org ID7deac28f-fbed-4260-8f94-df747a6dabd3
Source ID489a5000-6237-4f8e-b765-845493bbcb8c
Board ID489a5000-6237-4f8e-b765-845493bbcb8c
Providerzoho_recruit
Provider Job Key497983000054330058
TitleOperations and Business Development Manager
Normalized Title
Statusactive
Activeyes
Location TextDar es salaam, DSM, Tanzania
DepartmentTravel and Tourism
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryTanzania
RegionDSM
CityDar es salaam
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000054330058
Apply URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000054330058
First Seen At2026-06-05 03:14:47Z
Last Seen At2026-06-18 14:23:42Z
Last Checked At2026-06-18 14:23:42Z
Last Changed At2026-06-05 03:14:47Z
Inactive At
Source Posted At2026-05-20 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=zoho_recruit/board=shugulika.zohorecruit.com/date=2026-06-18/2026-06-18T14-23-40-465Z-d73dcf952292dc1d20ac5eb4e5029fd674061560a0f515fb63783177b0a68638.json
Event Fields
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  "source_hash": "f8aca10b8655caa1aed009688c93d8eaee963eee4df08ae0f5e8984a47f36c25",
  "last_changed_at": "2026-06-05T03:14:47.559Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Dar es salaam, DSM, Tanzania",
    "city": "Dar es salaam",
    "region": "DSM",
    "country": "Tanzania",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T14:23:42.538Z",
  "launch_scope": {
    "reason": "zoho_recruit_production_catalog",
    "included": true,
    "location": {
      "raw": "Dar es salaam, DSM, Tanzania",
      "city": "Dar es salaam",
      "region": "DSM",
      "country": "Tanzania",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Tanzania"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "id": "497983000054330058",
  "City": "Dar es salaam",
  "State": "DSM",
  "Country": "Tanzania",
  "Publish": true,
  "Currency": "TZS",
  "Industry": "Travel and Tourism",
  "Job_Type": "Full time",
  "Is_Locked": false,
  "Remote_Job": false,
  "Date_Opened": "2026-05-20",
  "Posting_Title": "Operations and Business Development Manager",
  "Job_Description": "Job Summary: The Operations & Business Development Manager – Medical Tourism will oversee the daily operations of the Tanzania branch while driving business growth and patient acquisition for international medical treatment services, primarily in India. The role involves coordinating patient treatment journeys, managing relationships with hospitals and healthcare providers, and ensuring seamless communication between Tanzanian patients and the India head office. The ideal candidate will combine strong healthcare coordination experience with business development and networking capabilities to expand the company’s market presence and deliver excellent patient service. Responsibilities: Manage day-to-day operations of the Tanzania branch office. Coordinate with the India head office on treatment planning and patient case management. Assist patients with consultations, visa processing, travel, accommodation, hospital appointments, and follow-ups. Ensure smooth communication between patients, hospitals, doctors, and coordination teams. Maintain patient records, medical reports, and coordination documentation confidentially. Support patients and attendants before, during, and after treatment abroad. Build relationships with hospitals, clinics, doctors, insurance companies, NGOs, and referral partners. Generate patient referrals for international treatment services. Conduct awareness programs, healthcare seminars, hospital visits, and promotional activities. Achieve monthly and quarterly patient acquisition and revenue targets. Prepare business development and market feedback reports. Coordinate with partner hospitals and specialist doctors in India for treatment plans and cost estimates. Provide timely updates on patient travel, admissions, procedures, discharge, and recovery plans. Ensure high standards of patient satisfaction and service delivery. Identify new business opportunities and strategic healthcare partnerships. Requirements Bachelor’s degree or diploma in Healthcare Management, Hospital Administration, Medical Sciences, Nursing, Business Administration, Marketing, or related field. Minimum 5 years of experience in medical tourism, hospital operations, international patient coordination, healthcare marketing, or healthcare business development. Fluency in English and Swahili. Strong communication, coordination, and interpersonal skills. Excellent networking and business development abilities. Good understanding of medical terminology and healthcare processes. Ability to work independently and achieve business targets. Strong organizational and multitasking skills. Proficiency in MS Office, email communication, and reporting tools. Professional presentation and client-handling skills. Experience working with international hospitals or medical tourism companies is an added advantage. Existing network within hospitals, clinics, or healthcare providers in Tanzania is preferred. Knowledge of Indian healthcare systems and services is an added advantage. Experience in patient counseling and treatment coordination is preferred. Willingness to travel locally and internationally when required. Compassionate, professional, and culturally sensitive approach to patient care",
  "Work_Experience": "5-8  years",
  "Job_Opening_Name": "Operations and Business Development Manager",
  "Keep_on_Career_Site": false
}
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