Member Support Specialist 1

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    "jobTitle": "Member Support Specialist 1",
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    "description": "<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><u><strong>The schedule for this position is:</strong></u></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Monday - Friday: 9:45 AM - 6:15 PM</span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Saturdays: 8:45 AM - 2:15 PM (1-2 per month)</span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><u><strong>Role</strong></u></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Assists Outbound, Inbound, and Call Center employees with loan requests, providing clerical and administrative support needed to process, close, or modify member loans. Represents the credit union in a professional manner when greeting members and the public on the phone and in person at the reception desk, ensuring they are directed to the appropriate person. Accepts mail, packages, and deliveries at the reception desk and ensures they are picked up or distributed to the appropriate person or department.</span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><u><strong>Essential Functions &amp; Responsibilities</strong></u></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Processes and disburses approved loans with appropriate paperwork and documentation</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Processes and opens approved new accounts with appropriate paperwork and documentation</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitors Capture queue and files documents to the appropriate account for retention</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Performs account maintenance in a timely manner with appropriate paperwork and documentation</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Answers the main switchboard and directs caller/member to the appropriate person or department</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Greets the public when they enter the credit union. Determines their needs and directs them to the appropriate person</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Receives mail/packages and distributes to the appropriate person or department</span></li>\n</ul>\n",
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Represents the credit union in a professional manner when greeting members and the public on the phone and in person at the reception desk, ensuring they are directed to the appropriate person. Accepts mail, packages, and deliveries at the reception desk and ensures they are picked up or distributed to the appropriate person or department.\\n\\n&nbsp;\\n\\nEssential Functions &amp; Responsibilities\\n\\n\\n\\tExemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality\\n\\tProcesses and disburses approved loans with appropriate paperwork and documentation\\n\\tProcesses and opens approved new accounts with appropriate paperwork and documentation\\n\\tMonitors Capture queue and files documents to the appropriate account for retention\\n\\tPerforms account maintenance in a timely manner with appropriate paperwork and documentation\\n\\tAnswers the main switchboard and directs caller/member to the appropriate person or department\\n\\tGreets the public when they enter the credit union. Determines their needs and directs them to the appropriate person\\n\\tReceives mail/packages and distributes to the appropriate person or department\\n\\nQualificationsEducation\\n\\n\\n\\tHigh School Diploma or GED\\n\\n\\n \\n\\nExperience\\n\\n\\n\\t0 - 1 year of similar or related experience\\n\\n\\n \\n\\nOther Skills\\n\\n\\n\\tAttention to Detail\\n\\tCollaboration and Teamwork\\n\\tCommunication\\n\\tDocument Preparation\\n\\tDocument Processing\\n\\tGeneral Office Software\\n\\tLoan Processing\\n\\tMulti-line phone system operations\\n\\tProblem Solving\\n\\tReception and Gatekeeping\\n\\tRecords Management\\n\\tTelephone Skills/Etiquette\\n\\tTime Management and Organization\\n\\n\\n \\n\\nFull-Time Employee Benefits Package\\n\\nFull-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short &amp; Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!\\n\\n \\n\\nEOE/AA including Veterans and Disabled\",\"responsibilities\":\"The schedule for this position is:\\n\\nMonday - Friday: 9:45 AM - 6:15 PM\\n\\nSaturdays: 8:45 AM - 2:15 PM (1-2 per month)\\n\\n&nbsp;\\n\\nRole\\n\\nAssists Outbound, Inbound, and Call Center employees with loan requests, providing clerical and administrative support needed to process, close, or modify member loans. Represents the credit union in a professional manner when greeting members and the public on the phone and in person at the reception desk, ensuring they are directed to the appropriate person. Accepts mail, packages, and deliveries at the reception desk and ensures they are picked up or distributed to the appropriate person or department.\\n\\n&nbsp;\\n\\nEssential Functions &amp; Responsibilities\\n\\n\\n\\tExemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality\\n\\tProcesses and disburses approved loans with appropriate paperwork and documentation\\n\\tProcesses and opens approved new accounts with appropriate paperwork and documentation\\n\\tMonitors Capture queue and files documents to the appropriate account for retention\\n\\tPerforms account maintenance in a timely manner with appropriate paperwork and documentation\\n\\tAnswers the main switchboard and directs caller/member to the appropriate person or department\\n\\tGreets the public when they enter the credit union. 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