Home › Companies › eXp World Holdings Inc. › Transaction Operations, Success Facilitator
Transaction Operations, Success Facilitator
eXp World Holdings Inc. · Remote (United States), United States · Remote · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | eXp World Holdings Inc. |
| Title | Transaction Operations, Success Facilitator |
| Normalized title | - |
| Department / team | Transaction Operations |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-05-22 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from eXp World Holdings Inc.. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Transaction Operations. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | eXp World Holdings Inc. |
| Source | 23755a25-788d-4d5b-9462-4bea821f529b |
| ATS provider | Rippling ATS |
Description
company
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the US.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!
role
What you will do:
The Transaction Operations, Success Facilitator is a cross-functional expert responsible for driving operational excellence and alignment across the organization. This role serves as a centralized hub for strategic communications, training architecture, and professional mentorship, supporting multiple departments through standardized processes and real-time support in a virtual environment.
How you will make an impact:
Strategic Communications & Multi-Dept Alignment
Lead the strategy, design, and distribution of the weekly operations newsletter to ensure alignment across all departments. Manage and post all critical communications in company chat platforms to keep all departments informed of updated guides, process changes, and announcements. Utilize graphic design software and creative platforms to produce engaging visual assets for internal communications, announcements, and meeting materials. Collaborate with leadership to curate and communicate key updates and success stories across the organization. Operational Success & Process Management
Serve as a primary point of contact to assist with simple to complex questions as they relate to daily operations in a virtual environment. Participate in User Acceptance Testing (UAT) and process improvement testing to provide insights on training and operational effectiveness. Manage the scheduling, attendance tracking, and administrative support for various training programs and sessions. Organize and manage documentation and digital assets, including Google Drive maintenance, to ensure accessibility and version control. Training Architecture & Facilitation
Design and develop comprehensive materials, including e-learning modules, videos, and reference guides. Conduct bootcamps and ongoing sessions to ensure information is effectively communicated and understood by all teams. Orchestrate departmental meetings and develop comprehensive presentation materials to ensure cross-functional transparency. Perform regular audits to maintain accuracy and relevance of all materials based on feedback and evolving processes. Professional Development & Mentorship Oversight
Architect and integrate a high-level, phased mentorship ecosystem that transitions staff from initial onboarding through hands-on application to independent task mastery. Provide strategic direction and leadership to department mentors, ensuring a unified and consistent approach to mentorship across all organizational units Audit and validate the effective transfer of technical and operational knowledge across all departments to ensure organizational alignment. Enforce consistent, high-quality performance evaluations to maintain rigorous standards for employee development and competency. How you will grab our attention:
1+ years of experience in a Transaction Operations role as an individual contributor. In-depth knowledge and proficiency in internal and external systems, including but not limited to: Enterprise, Task Center, TRX, SkySlope, the Hub, HubSpot, LearnWorlds and the Google Suite. Demonstrated ability to use graphic design and creative platforms (such as Canva) to develop professional training and communication assets. Proven track record of mentoring team members, providing performance coaching, and leading departmental training or development initiatives. Strong knowledge base of current operational processes and procedures with the ability to project, plan and delegate tasks with minimal supervision.
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp provides:
Fully remote environment Paid Time Off 401k with 4% match (immediate vesting) Robust Medical, Dental, & Vision benefits Company provided equipment Monthly Technology Stipend FSA & HSA with employer contributions Health & Wellness incentives 100% Paid Parental Leave
EEO Statement:
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
Full job record
| Job ID | 63a4a44831f4ef8c12898402729e78f2e02055ed |
| Org ID | f8c5b637-fabe-40a1-8de2-84f476cefed6 |
| Source ID | 23755a25-788d-4d5b-9462-4bea821f529b |
| Board ID | 23755a25-788d-4d5b-9462-4bea821f529b |
| Provider | rippling |
| Provider Job Key | 2f021f16-bf16-486f-ad1f-bbb9f2f44a32 |
| Title | Transaction Operations, Success Facilitator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote (United States), United States |
| Department | Transaction Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/exp-jobs/jobs/2f021f16-bf16-486f-ad1f-bbb9f2f44a32 |
| Apply URL | https://ats.rippling.com/exp-jobs/jobs/2f021f16-bf16-486f-ad1f-bbb9f2f44a32 |
| First Seen At | 2026-05-29 07:09:51Z |
| Last Seen At | 2026-06-06 19:39:17Z |
| Last Checked At | 2026-06-06 19:39:17Z |
| Last Changed At | 2026-06-06 19:39:17Z |
| Inactive At | — |
| Source Posted At | 2026-05-22 14:09:01Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=exp-jobs/date=2026-06-06/2026-06-06T19-39-15-620Z-4156c03e262752576c0d24649b8e573eea8f6b3317bf51b2dfa8605d0674009e.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:9pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:14pt;white-space:pre-wrap;\">What you will do:</strong></b><br><span style=\"font-size:12pt;white-space:pre-wrap;\">The Transaction Operations, Success Facilitator is a cross-functional expert responsible for driving operational excellence and alignment across the organization. This role serves as a centralized hub for strategic communications, training architecture, and professional mentorship, supporting multiple departments through standardized processes and real-time support in a virtual environment.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:14pt;white-space:pre-wrap;\">How you will make an impact:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><span style=\"font-size:12pt;white-space:pre-wrap;\">Strategic Communications & Multi-Dept Alignment</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Lead the strategy, design, and distribution of the weekly operations newsletter to ensure alignment across all departments.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Manage and post all critical communications in company chat platforms to keep all departments informed of updated guides, process changes, and announcements.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Utilize graphic design software and creative platforms to produce 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point of contact to assist with simple to complex questions as they relate to daily operations in a virtual environment.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Participate in User Acceptance Testing (UAT) and process improvement testing to provide insights on training and operational effectiveness.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Manage the scheduling, attendance tracking, and administrative support for various training programs and sessions.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Organize and manage documentation and digital assets, including Google Drive maintenance, to ensure accessibility and version control.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Training Architecture & Facilitation</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Design and develop comprehensive materials, including e-learning modules, videos, and reference guides.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Conduct bootcamps and ongoing sessions to ensure information is effectively communicated and understood by all teams.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Orchestrate departmental meetings and develop comprehensive presentation materials to ensure cross-functional transparency.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Perform regular audits to maintain accuracy and relevance of all materials based on feedback and evolving processes.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Professional Development & Mentorship Oversight</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Architect and integrate a high-level, phased mentorship ecosystem that transitions staff from initial onboarding through hands-on application to independent task mastery.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Provide strategic direction and leadership to department mentors, ensuring a unified and consistent approach to mentorship across all organizational units</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Audit and validate the effective transfer of technical and operational knowledge across all departments to ensure organizational alignment.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Enforce consistent, high-quality performance evaluations to maintain rigorous standards for employee development and competency.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:7pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">How you will grab our attention:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">1+ years of experience in a Transaction Operations role as an individual contributor.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">In-depth knowledge and proficiency in internal and external systems, including but not limited to: Enterprise, Task Center, TRX, SkySlope, the Hub, HubSpot, LearnWorlds and the Google Suite.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Demonstrated ability to use graphic design and creative platforms (such as Canva) to develop professional training and communication assets.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Proven track record of mentoring team members, providing performance coaching, and leading departmental training or development initiatives.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong knowledge base of current operational processes and procedures with the ability to project, plan and delegate tasks with minimal supervision.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"font-size:12pt;white-space:pre-wrap;\">If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! </em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">What eXp provides:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Fully remote environment</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Paid Time Off</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">401k with 4% match (immediate vesting)</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Robust Medical, Dental, & Vision benefits</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Company provided equipment</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Monthly Technology Stipend</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">FSA & HSA with employer contributions</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Health & Wellness incentives</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">100% Paid Parental Leave</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">EEO Statement:</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.</em></i></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the US.</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:14pt;white-space:pre-wrap;\">Who is eXp?</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.</span><span style=\"font-size:12pt;white-space:pre-wrap;\"> </span><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Come join us! </span></p>"
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