PFS Insurance Group - Customer Service Rep

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{
  "language": "en",
  "location": {
    "raw": "Prescott, Arizona, Prescott, Arizona",
    "city": "Prescott",
    "region": "AZ",
    "country": "United States",
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{
  "id": "440363",
  "job": {
    "id": "449067",
    "division": null,
    "department": {
      "id": "42433",
      "name": "7703-Prescott"
    },
    "requisition_id": "PIN-1731",
    "structure_custom_group_one": null
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  "url": "https://pinnbank.pinpointhq.com/en/postings/d430781a-9563-412f-bb3a-baefe33932ca",
  "path": "/en/postings/d430781a-9563-412f-bb3a-baefe33932ca",
  "title": "PFS Insurance Group - Customer Service Rep",
  "benefits": "",
  "location": {
    "id": "35784",
    "city": "Prescott",
    "name": "Prescott, Arizona",
    "province": "Arizona",
    "postal_code": "86301"
  },
  "deadline_at": "2026-07-31T23:59:59-05:00",
  "description": "<div><!--block--><strong>GENERAL SUMMARY:</strong></div><div><!--block-->Responsible for insurance sales and service to customers. &nbsp;</div><div><!--block--><strong>&nbsp;</strong></div><div><!--block--><strong>RESPONSIBILITIES AND DUTIES:</strong></div><ol><li><!--block-->Assists Senior Customer Service Representative with servicing customer account including phone calls and walk in customers.</li><li><!--block-->Completes insurance proposals and quotes for agents and producers.</li><li><!--block-->Issues binders, endorsements, cancellations/reinstatement notices, etc.</li><li><!--block-->Prepares and distributes certificates of insurance.</li><li><!--block-->Maintain accounts on agency management system.</li><li><!--block-->Processes insurance claims and loss notices.</li><li><!--block-->Assistant Senior Customer Service Representative with renewals.</li><li><!--block-->Regular and reliable attendance.</li><li><!--block-->Assists with other job related duties as assigned by manager.</li></ol><div><!--block-->&nbsp;</div><div><!--block--><strong>KNOWLEDGE, SKILLS, AND ABILITIES:</strong></div><ul><li><!--block-->Knowledge of insurance products and services.</li><li><!--block-->Knowledge of Microsoft Word, Excel, Powerpoint, Outlook and Agency Software.</li><li><!--block-->Ability to communicate with customers and co-workers in a courteous and professional manner.</li><li><!--block-->Ability to multi-task, and function as a team player.</li><li><!--block-->Ability to work with accuracy, organization, and attention to detail.</li><li><!--block-->Ability to operate various office machines including switchboard, adding machine, copy machine, etc.</li><li><!--block-->Ability to cross-sell insurance products.</li></ul><div><!--block--><strong>&nbsp;</strong></div><div><!--block--><strong>EDUCATION AND EXPERIENCE:</strong></div><ul><li><!--block-->High School diploma or equivalent.</li><li><!--block-->Proper insurance licenses.</li></ul><div><!--block--><br></div><div><!--block--><strong>PHYSICAL REQUIREMENTS:</strong><span data-trix-cursor-target=\"left\" data-trix-serialize=\"false\"></span><figure contenteditable=\"false\" data-trix-attachment=\"{&quot;contentType&quot;:&quot;image/png&quot;,&quot;filename&quot;:&quot;Physical Requirements (002).png&quot;,&quot;filesize&quot;:35971,&quot;height&quot;:&quot;auto&quot;,&quot;href&quot;:&quot;https://res.cloudinary.com/pinpointhq/image/upload/v1769796397/uploads/production/etsxigv9id54bj35cvgr.png&quot;,&quot;url&quot;:&quot;https://res.cloudinary.com/pinpointhq/image/upload/v1769796397/uploads/production/etsxigv9id54bj35cvgr.png&quot;,&quot;width&quot;:656}\" data-trix-content-type=\"image/png\" data-trix-id=\"441300\" data-trix-attributes=\"{&quot;presentation&quot;:&quot;gallery&quot;}\" class=\"attachment attachment--preview attachment--png\"><a href=\"https://res.cloudinary.com/pinpointhq/image/upload/v1769796397/uploads/production/etsxigv9id54bj35cvgr.png\" tabindex=\"-1\" contenteditable=\"false\"><img src=\"https://res.cloudinary.com/pinpointhq/image/upload/v1769796397/uploads/production/etsxigv9id54bj35cvgr.png\" data-trix-mutable=\"true\" width=\"656\" height=\"0\" data-trix-store-key=\"imageElement/441300/https://res.cloudinary.com/pinpointhq/image/upload/v1769796397/uploads/production/etsxigv9id54bj35cvgr.png/656/0\"><figcaption class=\"attachment__caption\" data-trix-placeholder=\"Add a caption…\"></figcaption></a></figure><span data-trix-cursor-target=\"right\" data-trix-serialize=\"false\"></span></div><div><!--block-->NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.&nbsp; They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel so classified. &nbsp;</div>",
  "compensation": "Depends on Experience",
  "reporting_to": "",
  "workplace_type": "onsite",
  "benefits_header": "",
  "employment_type": "full_time",
  "workplace_type_text": "Onsite",
  "compensation_maximum": null,
  "compensation_minimum": null,
  "compensation_visible": true,
  "employment_type_text": "Full Time",
  "key_responsibilities": "<div><!--block-->More Details</div>",
  "compensation_currency": null,
  "compensation_frequency": null,
  "skills_knowledge_expertise": "",
  "key_responsibilities_header": "More Details",
  "skills_knowledge_expertise_header": ""
}