Project Manager (Professional Services)

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    "description": "<h2>Overview</h2>\n<p>The Project Manager provides project management leadership for the successful execution of simple implementation projects and add-on services projects. This client facing role serves as the primary point of contact for customers and requires strong customer relationship skills and a focus on customer advocacy.</p>\n<p> </p>\n<p>Project Managers are responsible for overseeing a portfolio of small to medium complexity projects, typically managing 12–15 at a time depending on project mix. As a member of the project delivery team, the Project Manager leads planning, coordination, and execution activities to ensure projects meet customer commitments and are delivered successfully.</p>\n<h2>Duties & Responsibilities</h2>\n<ul>\n <li>Ownership of delivery of assigned projects from initiation through to the completion of the project.</li>\n <li>Primarily responsible for: project planning, status meetings, issue and risk tracking, resource coordination, ensuring project team meets customer commitments, ensuring the project is delivered within scope and budget.</li>\n <li>Holds regular meetings with Customer project team to: review status, issues and risks, conduct ongoing planning/project plan updates, and hold customers accountable for deliverables.</li>\n <li>Facilitates technical explanations and discussions with project and customer.</li>\n <li>Serves as the primary escalation point for the project resources.</li>\n <li>Works with the project team to resolve issues and risks in a timely manner.</li>\n <li>Ensures compliance with symplr’s project governance model and implementation methodology.</li>\n</ul>\n<h2>Skills Required</h2>\n<ul>\n <li>5+ years of project management experience or an equivalent combination of education and relevant experience, minimum 2 years in a customer-facing role.</li>\n <li>Experience in a fast paced, customer facing role.</li>\n <li>Proficient with MS Windows and MS Office tools, with primary emphasis on Excel and Word.</li>\n <li>C-Suite project stakeholder/executive relationship management experience.</li>\n <li>Experience managing project portfolios.</li>\n <li>Demonstrated experience managing multiple projects for multiple customers concurrently, with excellent time management, the ability to multi task in a fast paced environment, and strong organizational habits.</li>\n <li>Customer relationship, communication, and teamwork-oriented skills, including excellent customer service orientation; effective written and verbal communication; sound judgment; analytical thinking; and creative problem solving.</li>\n <li>Ability to motivate and manage in a matrix environment, including project resource relationship/issue management and the ability to work independently and as part of a team.</li>\n <li>Effective escalation and risk communication and management, including strategic escalation across project portfolios.</li>\n <li>Project level budget management experience.</li>\n <li>Meticulous attention to detail; knowledge of project management principles; and proficiency in SDLC methodologies.</li>\n</ul>\n<p> </p>\n<p> </p>\n<p><strong>Desired Skills and Qualifications:</strong></p>\n<ul>\n <li>Healthcare experienced preferred.</li>\n <li>API and integrations knowledge and implementation experience preferred.</li>\n <li>PMP preferred.</li>\n</ul>\n<p><strong> </strong></p>\n<h2>Min</h2>USD $80,000.00/Yr.\n<h2>Max</h2>USD $100,000.00/Yr.",
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