Automotive Service Advisor

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    "jobTitle": "Automotive Service Advisor ",
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    "description": "<h1 style=\"margin-top:32px\"><span style=\"font-size:14pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#365f91\">Experienced Service Advisor &ndash; Buerkle Hyundai (Main Shop)</span></span></span></span></h1>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">📍 Location: 3350 Highway 61 N, St. Paul, MN 55110</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">🕒 Employment Type: Full-Time | Day Shift | Competitive Pay + Benefits</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">💰 Compensation: $80,000 &ndash; $135,000 per year (base + performance bonuses)</span></span></span></p>\r\n\r\n<h2 style=\"margin-top:13px\"><span style=\"font-size:13pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#4f81bd\">Join Our Award-Winning Team at Buerkle Hyundai</span></span></span></span></h2>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Buerkle Hyundai, a trusted and family-owned Hyundai dealership serving the Twin Cities for over 60 years, is seeking an experienced and motivated Service Advisor to join our Main Shop team.<br />\r\n<br />\r\nWe&rsquo;re proud of our reputation for exceptional customer service, teamwork, and long-term employee success. If you&rsquo;re a skilled Service Advisor with dealership experience who values professionalism, growth, and customer satisfaction &mdash; we want to hear from you.</span></span></span></p>\r\n\r\n<h2 style=\"margin-top:13px\"><span style=\"font-size:13pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#4f81bd\">Position Overview</span></span></span></span></h2>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">As a Main Shop Service Advisor, you&rsquo;ll serve as the critical link between our customers and technicians, ensuring every service visit is handled efficiently and accurately. You&rsquo;ll use your automotive service expertise to recommend maintenance, manage repair orders, and deliver the high-quality experience our customers expect from the Buerkle Hyundai brand.</span></span></span></p>\r\n\r\n<h2 style=\"margin-top:13px\"><span style=\"font-size:13pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#4f81bd\">Key Responsibilities</span></span></span></span></h2>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Greet customers promptly and professionally; identify and document service concerns</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Prepare accurate repair orders and communicate clearly with technicians and customers</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Review inspections, maintenance needs, and estimates with transparency and integrity</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Manage repair status updates, warranty claims, and recall processes efficiently</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Support dealership goals while maintaining top-tier Customer Satisfaction Index (CSI) scores</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Utilize CDK DMS and related systems for scheduling, communication, and repair tracking</span></span></span></span></li>\r\n</ul>\r\n\r\n<h2 style=\"margin-top:13px\"><span style=\"font-size:13pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#4f81bd\">Qualifications</span></span></span></span></h2>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Minimum 2 years of experience as a Service Advisor at a franchised automotive dealership (Hyundai or import experience preferred)</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Proven track record of customer satisfaction and retention</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Strong automotive repair and maintenance knowledge</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Excellent communication, organization, and multitasking skills</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">CDK DMS experience preferred (or similar platforms such as Reynolds &amp; Reynolds or Dealertrack)</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Valid driver&rsquo;s license and clean driving record required</span></span></span></span></li>\r\n</ul>\r\n\r\n<h2 style=\"margin-top:13px\"><span style=\"font-size:13pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#4f81bd\">What We Offer</span></span></span></span></h2>\r\n\r\n<ul style=\"margin-bottom:13px\">\r\n\t<li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">$80,000 &ndash; $135,000 annual earning potential (base + monthly performance bonuses)</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Comprehensive health, dental, and vision insurance</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">401(k) with company match</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Paid time off and holidays</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Ongoing factory training and professional development</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Growth opportunities within a respected, family-owned Hyundai dealership</span></span></span></span></li>\r\n\t<li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:list .25in\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Positive, team-driven work environment in a modern facility</span></span></span></span></li>\r\n</ul>\r\n\r\n<h2 style=\"margin-top:13px\"><span style=\"font-size:13pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#4f81bd\">Keywords for Search Optimization</span></span></span></span></h2>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Experienced Service Advisor &bull; Hyundai Service Advisor &bull; Automotive Dealership Jobs &bull; CDK DMS Jobs &bull; Automotive Service Consultant &bull; Auto Service Writer &bull; Automotive Careers St. Paul MN &bull; Buerkle Hyundai Jobs &bull; Main Shop Service Advisor &bull; Automotive Customer Service</span></span></span></p>\r\n\r\n<h2 style=\"margin-top:13px\"><span style=\"font-size:13pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#4f81bd\">How to Apply</span></span></span></span></h2>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Cambria,serif\">Apply directly through Indeed, Google Jobs, or at our Careers Page:<br />\r\n👉 www.buerkleHyundai.com/careers<br />\r\n<br />\r\nJoin Buerkle Hyundai, where experience is valued, performance is rewarded, and customer care comes first.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n",
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You&rsquo;ll use your automotive service expertise to recommend maintenance, manage repair orders, and deliver the high-quality experience our customers expect from the Buerkle Hyundai brand.\\r\\n\\r\\nKey Responsibilities\\r\\n\\r\\n\\r\\n\\tGreet customers promptly and professionally; identify and document service concerns\\r\\n\\tPrepare accurate repair orders and communicate clearly with technicians and customers\\r\\n\\tReview inspections, maintenance needs, and estimates with transparency and integrity\\r\\n\\tManage repair status updates, warranty claims, and recall processes efficiently\\r\\n\\tSupport dealership goals while maintaining top-tier Customer Satisfaction Index (CSI) scores\\r\\n\\tUtilize CDK DMS and related systems for scheduling, communication, and repair tracking\\r\\n\\r\\n\\r\\nQualifications\\r\\n\\r\\n\\r\\n\\tMinimum 2 years of experience as a Service Advisor at a franchised automotive dealership (Hyundai or import experience preferred)\\r\\n\\tProven track record of customer satisfaction and retention\\r\\n\\tStrong automotive repair and maintenance knowledge\\r\\n\\tExcellent communication, organization, and multitasking skills\\r\\n\\tCDK DMS experience preferred (or similar platforms such as Reynolds &amp; Reynolds or Dealertrack)\\r\\n\\tValid driver&rsquo;s license and clean driving record required\\r\\n\\r\\n\\r\\nWhat We Offer\\r\\n\\r\\n\\r\\n\\t$80,000 &ndash; $135,000 annual earning potential (base + monthly performance bonuses)\\r\\n\\tComprehensive health, dental, and vision insurance\\r\\n\\t401(k) with company match\\r\\n\\tPaid time off and holidays\\r\\n\\tOngoing factory training and professional development\\r\\n\\tGrowth opportunities within a respected, family-owned Hyundai dealership\\r\\n\\tPositive, team-driven work environment in a modern facility\\r\\n\\r\\n\\r\\nKeywords for Search Optimization\\r\\n\\r\\nExperienced Service Advisor &bull; Hyundai Service Advisor &bull; Automotive Dealership Jobs &bull; CDK DMS Jobs &bull; Automotive Service Consultant &bull; Auto Service Writer &bull; Automotive Careers St. Paul MN &bull; Buerkle Hyundai Jobs &bull; Main Shop Service Advisor &bull; Automotive Customer Service\\r\\n\\r\\nHow to Apply\\r\\n\\r\\nApply directly through Indeed, Google Jobs, or at our Careers Page:\\r\\n👉 www.buerkleHyundai.com/careers\\r\\n\\r\\nJoin Buerkle Hyundai, where experience is valued, performance is rewarded, and customer care comes first.\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"BUERKLE COMPANY\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=4D3D766AFDBF92E076F44B69A1A3DCE9\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3350 Highway 61 N\",\"addressLocality\":\"White Bear Lake\",\"addressRegion\":\"MN\",\"postalCode\":55110,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\n\\tCustomer service skills: Service Advisors deal with suppliers, provide estimates and schedule appointments, so being courteous and friendly is essential. They also need to be able to handle customer complaints diplomatically and politely.\\r\\n\\tCommunication skills: As a liaison between the customer and technician, a Service Advisor needs to be able to clearly explain the technician’s repair recommendations to customers while communicating customer needs to technicians.\\r\\n\\tComprehension skills: Service Advisors should be able to comprehend customers questions and concerns as well as what is being said when technicians give complex service recommendations.\\r\\n\\tEngineering and mechanical expertise: Having extensive knowledge in these areas is essential when looking over complex technical documents, ordering online and speaking with technicians.\\r\\n\\tTroubleshooting skills: Service Advisors need to be able to think on their feet and quickly resolve issues when customers change their minds about service work, repairs are running behind schedule or parts arrive late.\\r\\n\\tMath and writing skills: Service Advisors prepare and calculate estimates so having good math and writing skills are an essential part of the job.\\r\\n\",\"experienceRequirements\":\"\\r\\n\\tCustomer service skills: Service Advisors deal with suppliers, provide estimates and schedule appointments, so being courteous and friendly is essential. They also need to be able to handle customer complaints diplomatically and politely.\\r\\n\\tCommunication skills: As a liaison between the customer and technician, a Service Advisor needs to be able to clearly explain the technician’s repair recommendations to customers while communicating customer needs to technicians.\\r\\n\\tComprehension skills: Service Advisors should be able to comprehend customers questions and concerns as well as what is being said when technicians give complex service recommendations.\\r\\n\\tEngineering and mechanical expertise: Having extensive knowledge in these areas is essential when looking over complex technical documents, ordering online and speaking with technicians.\\r\\n\\tTroubleshooting skills: Service Advisors need to be able to think on their feet and quickly resolve issues when customers change their minds about service work, repairs are running behind schedule or parts arrive late.\\r\\n\\tMath and writing skills: Service Advisors prepare and calculate estimates so having good math and writing skills are an essential part of the job.\\r\\n\",\"industry\":\"Sales\",\"validThrough\":\"2026-06-12\",\"workHours\":\"Day\",\"educationRequirements\":\"2 Year Degree\"}",
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    "qualifications": "<ul>\r\n\t<li><strong>Customer service skills:</strong> Service Advisors deal with suppliers, provide estimates and schedule appointments, so being courteous and friendly is essential. They also need to be able to handle customer complaints diplomatically and politely.</li>\r\n\t<li><strong>Communication skills:</strong> As a liaison between the customer and technician, a Service Advisor needs to be able to clearly explain the technician’s repair recommendations to customers while communicating customer needs to technicians.</li>\r\n\t<li><strong>Comprehension skills: </strong>Service Advisors should be able to comprehend customers questions and concerns as well as what is being said when technicians give complex service recommendations.</li>\r\n\t<li><strong>Engineering and mechanical expertise: </strong>Having extensive knowledge in these areas is essential when looking over complex technical documents, ordering online and speaking with technicians.</li>\r\n\t<li><strong>Troubleshooting skills: </strong>Service Advisors need to be able to think on their feet and quickly resolve issues when customers change their minds about service work, repairs are running behind schedule or parts arrive late.</li>\r\n\t<li><strong>Math and writing skills: </strong>Service Advisors prepare and calculate estimates so having good math and writing skills are an essential part of the job.</li>\r\n</ul>",
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