Inside Sales Specialist

{
  "content_hash": "5670f5be0fbda4a39e1612cb7647ae58e967fbb703411db8da32e32fbff49e6f",
  "source_hash": "5cca0b111e8005e6024a35822c4d76a80347d1a53937519e70b57cfd983fcd9f",
  "last_changed_at": "2026-05-30T05:57:45.874Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Webster, New York, 14580, United States",
    "city": "Webster",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T08:49:52.884Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Webster, New York, 14580, United States",
      "city": "Webster",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "26",
    "isRemote": null,
    "location": {
      "city": "Webster",
      "state": "New York"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18582",
    "locationType": "0",
    "jobOpeningName": "Inside Sales Specialist",
    "departmentLabel": "Sales/Management",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Webster",
      "state": "New York",
      "postalCode": "14580",
      "addressCountry": "United States"
    },
    "datePosted": "2024-06-20",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><span style=\"font-weight: bold;\">Company Overview</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Rocrents Equipment Sales and Rental is a construction equipment rental company in Webster, NY. We offer a comprehensive selection of heavy machinery rentals, ranging from mini excavators, bulldozers, backhoes, and skid steers to aerial lifts, attenuator trucks, and water trucks.</span></p>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Our clients span the construction, general contracting, infrastructure and real estate development, utility, landscaping and excavation, snow removal, and agriculture industries. No matter the industry, our heavy equipment rental solutions support our clients' projects through exceptional customer service and a well-maintained fleet.</span></p>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif; font-weight: bold;\">About the Role</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">The Inside Sales Specialist is responsible for upselling and supporting customers with technical inquiries and building rapport through phone interaction.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">  <span style=\"text-decoration: underline;\">Essential Duties / Responsibilities</span>:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\"> Provide customers with equipment knowledge and upsell them on our offerings and end-to-end solutions.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\"> Accurately capture the details of each order to ensure a seamless handoff to the rental coordinator.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\"> Answer all phone calls and email inquiries from current and prospective customers.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\"> Generate leads for new business, especially for <em>Rocx Breaker</em> and <em>Rocx Attach, </em>through telemarketing and email introductory communications.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\"> Communicate leads and opportunities with Outside Sales Representatives.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\"> Build rapport with current and prospective customers through phone interaction and product education.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\"> Support independent sales reps and supply them with marketing material and inside sales support.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\"> Perform other related duties as assigned by the Sales/Rental Manager.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Understand and maintain confidentiality relating to all business activities.</span></li>\n</ul>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">  <span style=\"text-decoration: underline;\">Required Skills / Abilities</span>:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">High School Diploma or equivalent.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">1 – 5 years' experience in an inside sales role, preferably in the construction or heavy equipment industry.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Prior experience working with a variety of construction equipment is a plus.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Exceptional phone skills and customer service skills.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Strong attention to detail and a high level of accuracy.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Highly competent computer and typing skills (Microsoft Office).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Excel in a fast-paced, highly urgent environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">The desire to learn about new equipment and systems.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Verifiable references and a good work history.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Honest and trustworthy.</span></li>\n</ul>\n<ul></ul>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">  <span style=\"text-decoration: underline;\">What We Offer</span>:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Medical, dental, and vision health plans with generous employer contributions.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Supplemented health savings account (HSA).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">401(k) with a company match.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Vacation, PTO, and paid holidays.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Opportunity for advancement based on performance, personal growth, and cultural fit.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Work with a team-oriented culture that supports continuing education and career growth.</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Strong support for volunteer, community, and industry involvement.</span></li>\n</ul>",
    "compensation": null,
    "departmentId": "18582",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Inside Sales Specialist",
    "departmentLabel": "Sales/Management",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://rocrents.bamboohr.com/careers/26",
    "employmentStatusLabel": "Full-Time"
  }
}