Email Communications Officer

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  "active_status": "active"
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  "location": {
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    "region": "Kuala Lumpur",
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  "launch_scope": {
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  "remote_policy": "hybrid",
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    "id": "200",
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    "location": {
      "city": "Jalan Ampang",
      "state": "Kuala Lumpur"
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    "locationType": "2",
    "jobOpeningName": "Email Communications Officer",
    "departmentLabel": "Communication",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Jalan Ampang",
      "state": "Kuala Lumpur",
      "postalCode": "50450",
      "addressCountry": "Malaysia"
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    "datePosted": "2026-05-27",
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic<span> <span style=\"font-weight: bold\">Email Communications Officer</span></span><span style=\"font-weight: bold\"> </span>to join our team of experts!</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">XS has received numerous awards such as the “Best Multi-Asset Broker - LATAM” from the UF Awards LATAM in Mexico 2024, the “Most Secure Broker” from the Oman Summit Smart Vision in Oman 2024 and the “Global Broker of the Year” from the Traders Fair Awards in Vietnam 2023.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">At XS, we're dedicated to maintaining a positive, supportive, and friendly work environment as we build a solid team of high-level professionals. Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Responsibilities:</span></p>\n<ul>\n<li>Manage end-to-end email marketing campaign execution.</li>\n<li>Plan, set up, and optimize email automation journeys and workflows.</li>\n<li>Maintain customer segmentation, contact lists, and email databases.</li>\n<li>Monitor campaign performance and provide analysis and actionable insights.</li>\n<li>Support A/B testing and identify opportunities to improve engagement and conversion rates.</li>\n<li>Collaborate with internal stakeholders to ensure timely campaign delivery.<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Requirements:</span></p>\n<ul>\n<li>Minimum 1–3 years of experience in email marketing, CRM campaign management, or related roles.</li>\n<li>Hands-on experience with email automation and CRM platforms.</li>\n<li>Familiarity with campaign setup, audience segmentation, and customer journey management.</li>\n<li>Strong analytical skills with experience in campaign reporting and performance analysis.</li>\n<li>Detail-oriented with strong organizational and communication skills.</li>\n<li>Ability to manage multiple campaigns and work in a fast-paced environment.<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Our Offer:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Competitive Remuneration</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Work within a global and fast-growing organization</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Friendly, supportive, positive, and professional team of experts</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Multicultural and diverse environment </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Full-time employment</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years).</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Competition Allowance </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Medical Insurance</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Hybrid work</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Follow us on Social Media:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">LinkedIn:<span> </span><a href=\"https://www.linkedin.com/company/xscomglobal\" target=\"_blank\" rel=\"noopener noreferrer\">https://www.linkedin.com/company/xscomglobal</a></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Facebook:<span> </span><a href=\"https://www.facebook.com/xscomglobal\" target=\"_blank\" rel=\"noopener noreferrer\">https://www.facebook.com/xscomglobal</a></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Instagram:<span> </span><a href=\"https://instagram.com/xscomglobal\" target=\"_blank\" rel=\"noopener noreferrer\">https://instagram.com/xscomglobal</a></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">If you have a passion for Communications, and are eager to contribute to a dynamic team, don't hesitate to<span> </span><span style=\"font-weight: bold\">apply today</span>! We're excited to review your application.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">XS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Note</span>: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.</span></p>",
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    "jobOpeningName": "Email Communications Officer",
    "departmentLabel": "Communication",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://xs.bamboohr.com/careers/200",
    "employmentStatusLabel": "Full-Time"
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}