USA - Boarding Agent, Maritime Ship Agent

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    "raw": "Fort Lauderdale, Florida, 33316, United States",
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  "list_job": {
    "id": "1865",
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    "location": {
      "city": "Fort Lauderdale",
      "state": "Florida"
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    "departmentId": "23218",
    "locationType": "2",
    "jobOpeningName": "USA - Boarding Agent, Maritime Ship Agent",
    "departmentLabel": "Service Delivery - Marine Services",
    "employmentStatusLabel": "USA - Full Time"
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  "detail_job_opening": {
    "location": {
      "city": "Fort Lauderdale",
      "state": "Florida",
      "postalCode": "33316",
      "addressCountry": "United States"
    },
    "datePosted": "2026-06-04",
    "atsLocation": {
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">You Belong Here…Wherever in the World you find yourself.<br><br></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">We celebrate our wins as one team of many great people!</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 240 offices to help our partners <em>connect to a smoother, smarter ocean</em>.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We empower our people, and our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\"><em>Global Perspective</em></span> – we connect the world and see the bigger picture.</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\"><em>The Power of People</em></span><em> – </em>we rely on the strength of local agent knowledge and relationships.</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\"><em>Progress</em></span><em> </em>– we adopt new thinking and push for positive change in our industry.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We know what matters. We never stand still. We always reach for more.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">#WeAreInchcape</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Business Need / Purpose of Role:</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The <span style=\"font-weight: bold\">Operations Representative (Boarding Agent)</span> under the direction of the Operations Manager is responsible for providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office, managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required. The agent plays a critical role in delivering safe, efficient, and customer-focused operations in compliance with maritime regulations and company standards. Will exercise discretion and independent judgment with respect to operational matters of significance to the business and our customers.</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The agent performs office and non-manual work assisting Inchcape in the running and servicing Inchcape’s 24-hours-a-day, 7-days-a-week on-call services commitments to its Principals.</span></p>\n<ul></ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><em> </em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Knowledge, Skills, and Abilities</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Foundational knowledge of Port Operations and Port Agency services.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Attention to detail with a high level of accuracy.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Excellent customer service and communication skills, including strong verbal and listening skills.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Climbing, ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Must be able to lift and carry 50 lbs.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow).</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Must possess advanced proficiency with MS Office Suite, prior experience with Sedna desired.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Education, Qualifications, Certifications, and Licenses</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Education/Experience:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">High School diploma or GED equivalent required.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Associate degree in Maritime Transportation or related major in a public or accredited private academic institution preferred</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Prior experience in marine agency field desired, but not required.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Transitioning military personnel and veterans are encouraged to apply.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Eligibility to work in the US.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Licenses:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Agents are expected to travel around specific port/terminal locations and surrounding areas and must possess their own reliable transportation, a valid \"non-expired\" state drivers' license, and vehicle insurance coverage.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Once selected for employment, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment and be maintained for the duration of employment. For further program information, visit: https://www.tsa.gov/for-industry/twic</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Why Inchcape Shipping Services?</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions – strengthens the organization, stimulates creativity, and promotes the exchange of ideas – helping you to build a rich and rewarding career.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">What you’ll get:</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We understand that different families have different needs, which is why we’re always evolving our benefits to accommodate our employees.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.  </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">In addition to our traditional benefits and perks, we sponsor various events throughout the year. And we provide a culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We also encourage a better work-life balance with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, Inchcape has enabled our employees to find a balance that feels fulfilling and productive for each individual situation. </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Generous time off and paid holidays</span>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Three weeks’ vacation (immediately upon date of hire), 10 days Personal/Sick time, 12 paid holidays</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Paid parental leave</span></li>\n</ul>\n</li>\n<li><span style=\"color: rgb(0, 0, 0)\">Employee Assistance Program (EAP)</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Career growth and opportunities for promotions. We develop and hire from within!</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Plus, much more!</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We have you covered for anything life could throw your way.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something you’re proud of, and take advantage of all the future holds.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Follow us on LinkedIn, Facebook, Instagram, and X to meet our employees and see what makes us who we are.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Who <em>you</em> are is who <em>we</em> are.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><em>Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages.  As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email <a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a> describing the accommodation.</em></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">#LI-JN1</span></p>\n<p><br></p>",
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