Customer Service Rep - Transportation

{
  "content_hash": "18e2a02114fb636a131597b8f5ef40384b72835231aa4ab02e23664a749b8ecc",
  "source_hash": "961ec3202c8bfdc4d004b65e8dfb729a9ce706181b03b08eef9bce6815ca5761",
  "last_changed_at": "2026-06-22T12:44:02.675Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Monmouth Junction, NJ, US, Monmouth Junction, NJ",
    "city": "Monmouth Junction",
    "region": "NJ",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 26,
  "salary_min": 20,
  "inferred_at": "2026-06-22T12:44:02.666Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Monmouth Junction, NJ, US, Monmouth Junction, NJ",
      "city": "Monmouth Junction",
      "region": "NJ",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201256993016_1",
    "postDate": "2026-06-17T13:39:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 26,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 20,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Regular Full-Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-17T13:39Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-22T08:44Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "607653"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "20 To 26 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Rep - Transportation",
    "clientRequisitionID": "1408",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Monmouth Junction",
          "postalCode": "08852",
          "countrySubdivisionLevel1": {
            "codeValue": "NJ"
          }
        },
        "nameCode": {
          "shortName": " Monmouth Junction, NJ, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\" data-pasted=\"true\"><h1>Customer Service Representative &ndash; Transportation Division</h1><p><strong>Location:</strong> Monmouth Junction (South Brunswick), NJ</p><h2>About the Role</h2><p>Hermann is seeking a proactive and customer-focused Customer Service Representative to support our Transportation Division. In this fast-paced role, you will serve as a key point of contact for customers, ensuring timely communication, accurate shipment tracking, and seamless coordination with internal teams.</p><p>This position is ideal for someone who thrives in a high-volume environment, can multitask across multiple platforms, and delivers exceptional service with professionalism and urgency.</p><h2>What You&rsquo;ll Do</h2><ul><li>Respond to customer inquiries via phone, email, and Microsoft Teams in a timely and professional manner</li><li>Track shipments and provide real-time updates to customers</li><li>Coordinate with internal teams to ensure efficient transportation operations</li><li>Manage multiple tasks and communication channels simultaneously</li><li>Resolve issues proactively and maintain strong customer relationships</li><li>Maintain accurate records of customer interactions and shipment activity</li></ul><h2>What We&rsquo;re Looking For</h2><ul><li>1+ years of customer service experience (transportation/logistics preferred)</li><li><strong>Strong communication skills (phone and email) &mdash; required</strong></li><li>Ability to multitask in a fast-paced environment (handling Teams, email, and phone simultaneously)</li><li>Proficiency in Microsoft Office, especially Excel (must be comfortable working with data)</li><li>Strong computer skills and ability to learn new systems and customer portals</li><li>Excellent interpersonal skills with a proactive, team-oriented mindset</li><li>Commitment to timely communication with internal and external stakeholders</li></ul><h2>Preferred Qualifications</h2><ul><li>Experience in transportation, logistics, or supply chain</li><li>Associate&rsquo;s or Bachelor&rsquo;s degree</li><li>Bilingual (English/Spanish) a plus</li></ul></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201256993016_1",
    "postDate": "2026-06-17T13:39:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 26,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 20,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Regular Full-Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-17T13:39Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-22T08:44Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "607653"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "20 To 26 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Rep - Transportation",
    "clientRequisitionID": "1408",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Monmouth Junction",
          "postalCode": "08852",
          "countrySubdivisionLevel1": {
            "codeValue": "NJ"
          }
        },
        "nameCode": {
          "shortName": " Monmouth Junction, NJ, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/607653?cid=6df69723-5892-4a01-b56f-76d6d89f6de0&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 5126
  },
  "detail_errors": []
}