Congratulations Specialist

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    "requisitionDescription": "<div><div><div><div><p><strong>Position:&nbsp;</strong>Customer Service Representative&nbsp;</p><p><strong>Reports to:&nbsp;</strong> Customer Service Lead &amp; Sales Managers<br><br><strong>Purpose of position:</strong> Delivering a Legendary Experience to customers and those that serve them in the area of office functions resulting in cost effective operations and complete customer satisfaction.<br><br><strong>Responsibilities</strong>&nbsp;</p><p>&bull; Contribute to an office staff that meets or exceeds company objectives with great customer service, good communication, and contagious positive attitude&nbsp;</p><p>&bull; Complete daily, weekly, and monthly office tasks to meet required deadlines&nbsp;</p><p>&bull; Ensure daily sales receipts, inventory, invoices, deliveries, A/P, Customer Service Requests, Service Work Orders, Items Received, credit memos, returns, vendor charge backs, Item descriptions for web site and price tags, and acknowledgements, are entered into Profit System on a daily basis&nbsp;</p><p>&bull; Prepare daily deposit and balance cash, credit cards, and finance monies&nbsp;</p><p>&bull; Balance and close each day in PSI computer system&nbsp;</p><p>&bull; Professionally answer the phone direct calls, take messages, and handle any customer or employee questions or requests in a timely and customer friendly manner</p><p>&bull; Run the customer check out processes using the cash register, credit card, financing machine, and computer in an efficient and effective manner&nbsp;</p><p>&bull; Schedule deliveries, pick-ups, Customer Service, and repairs for suppliers and customers&nbsp;</p><p>&bull; Prepare management reports and any other tasks as requested by management&nbsp;</p><p>&bull; Undertake and complete other responsibilities as assigned in objective setting with management.&nbsp;</p><p>&bull; Undertake and support any policy, change, system or work rules the company implements regarding this position.<br><br><strong>Additional job requirements</strong>:&nbsp;</p><p>&bull; Must be able to lift up to 40 pounds without the aid of another person to store and retrieve files and boxes of paper etc.&nbsp;</p><p>&bull; Must be able to bend, stoop, push and pull in the performance of office related duties&nbsp;</p><p>&bull; Must be able to use fingers bilaterally and unilaterally to count money, unload boxes, and operate office equipment&nbsp;</p><p>&bull; Must be able to stand for up to eight hours at a time while performing work duties&nbsp;</p><p>&bull; Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress&nbsp;</p></div></div></div></div>\n",
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