Bookshop Assistant Manager

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    "jobShift": "Conference Center",
    "jobTitle": "Bookshop Assistant Manager",
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    "description": "<h1><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"text-decoration:underline;\"><span style=\"font-weight:normal;\">General Qualifications:</span></span></span></span></h1>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">The Bookshop Assistant Manager is a <i>Ministerial</i> position. <i>Ministerial</i> staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.&rsquo;s (&ldquo;MHA&rdquo;) mission, vision and beliefs.&nbsp; They are responsible for defining, cultivating and leading MHA&rsquo;s Christian community, conference programs, and retreats.&nbsp; </span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h1><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"text-decoration:underline;\"><span style=\"font-weight:normal;\">Position Objective:</span></span></span></span></h1>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">The Bookshop Assistant Manager supports the Bookshop Manager in providing excellent customer service, daily leadership, retail operations support, merchandising assistance, and staff development for the Bookshop and other Mount Hermon retail sites to ensure missional objectives are reached, financial commitments are maintained, and continuously excellent customer service is delivered in a manner consistent with MHA&rsquo;s mission, vision and values.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><u>Key Job Accountabilities:</u></span></span></p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Support the daily retail operation of the Bookshop and other Mount Hermon retail locations to ensure excellent customer service, smooth operations, and an inviting guest experience.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Assist with merchandise ordering, stocking, inventory organization, and product presentation to ensure adequate retail stock and an attractive merchandise mix.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Maintain the Bookshop and auxiliary retail spaces as inviting, attractive, orderly, and clean so that guests enjoy spending time there.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Direct, coach, and assist in training Bookshop staff and Summer Staff to provide smooth daily operations and high-quality service for guests.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Resolve customer service issues in a professional and timely manner to guarantee customer service experience is excellent.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Support the continual use and day-to-day function of inventory and point of sale systems and help train staff in proper procedures and usage.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Act as Manager in the Bookshop Manager&rsquo;s extended absence and help ensure continuity of operations.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Assist with special projects and other duties as assigned by the Bookshop Manager.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Other duties as assigned by Bookshop Manager</span></span></li>\r\n</ul>\r\n\r\n<h1>&nbsp;</h1>\r\n\r\n<h1><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"text-decoration:underline;\"><span style=\"font-weight:normal;\">Education/Certifications/Licenses:</span></span></span></span></h1>\r\n\r\n<h1>&nbsp;</h1>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">H.S. Diploma</span></span></li>\r\n</ul>\r\n\r\n<h1>&nbsp;</h1>\r\n\r\n<h1><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"text-decoration:underline;\"><span style=\"font-weight:normal;\">Work Experience:</span></span></span></span></h1>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Two years&rsquo; experience leading teams preferred.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">One years previous retail or customer service experience preferred.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><u><span style=\"color:#000000;\">Supervisory Responsibilities:</span></u></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Direct supervisory responsibility may include assigning, directing, coaching, and supporting Bookshop staff and Summer Staff in partnership with the Bookshop Manager to ensure effective daily operations and excellent guest service. This position assists in the supervision of these positions:</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Bookshop Customer Service Associate</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Summer Staff</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><u>Knowledge, Skills and Abilities:</u></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"text-decoration:underline;\"><span style=\"font-weight:normal;\"><span style=\"text-decoration:none;\"><span>Strong interpersonal, organizational, problem solving and communication skills are essential.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"text-decoration:underline;\"><span style=\"font-weight:normal;\"><span style=\"text-decoration:none;\"><span>Ability to work alone or with others, take initiative and be able to work well under pressure are required.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">General accounting, inventory management, and POS/Inventory software skills experience are required.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to motivate, encourage, develop and minister to staff.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Must be highly detailed.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Skilled in the use of computer programs, Google Drive, Word, Excel and general experience to ensure competency with multiple inventory and retail systems.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\">&nbsp;</p>\r\n\r\n<h1><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"text-decoration:underline;\"><span style=\"font-weight:normal;\">Physical Demands</span></span></span></span></h1>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Requires standing for long periods, squatting, twisting and lifting/carrying up to 25 lbs. for a maximum of 20 feet.</span></span></li>\r\n</ul>\r\n\r\n<h1>&nbsp;</h1>\r\n\r\n<h1><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"text-decoration:underline;\"><span style=\"font-weight:normal;\">Additional Requirements/Skills</span></span></span></span></h1>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to work a flexible schedule, including weekends, nights, and holidays to support store hours, conferences, and events.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Adherence to the basic principles as expressed in MHA&rsquo;s Mission, Vision, Values and Commitment statements.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Adherence to company dress code and professional standards for personal grooming and appearance.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Must agree to and comply with MHA&rsquo;s employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes.</span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Satisfactory completion of background investigation as well as ability to provide proof of eligibility to work in the United States.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:8px;\">&nbsp;</p>\r\n\r\n<p style=\"border:none;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><i><span style=\"color:#000000;\">*This job description reflects essential functions of this position. It does not restrict management&rsquo;s right to reassign duties and responsibilities to this job at any time.</span></i></span></span></p>\r\n",
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Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.&rsquo;s (&ldquo;MHA&rdquo;) mission, vision and beliefs.&nbsp; They are responsible for defining, cultivating and leading MHA&rsquo;s Christian community, conference programs, and retreats.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Objective:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Bookshop Assistant Manager supports the Bookshop Manager in providing excellent customer service, daily leadership, retail operations support, merchandising assistance, and staff development for the Bookshop and other Mount Hermon retail sites to ensure missional objectives are reached, financial commitments are maintained, and continuously excellent customer service is delivered in a manner consistent with MHA&rsquo;s mission, vision and values.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKey Job Accountabilities:\\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\r\\n\\r\\n\\tSupport the daily retail operation of the Bookshop and other Mount Hermon retail locations to ensure excellent customer service, smooth operations, and an inviting guest experience.\\r\\n\\tAssist with merchandise ordering, stocking, inventory organization, and product presentation to ensure adequate retail stock and an attractive merchandise mix.\\r\\n\\tMaintain the Bookshop and auxiliary retail spaces as inviting, attractive, orderly, and clean so that guests enjoy spending time there.\\r\\n\\tDirect, coach, and assist in training Bookshop staff and Summer Staff to provide smooth daily operations and high-quality service for guests.\\r\\n\\tResolve customer service issues in a professional and timely manner to guarantee customer service experience is excellent.\\r\\n\\tSupport the continual use and day-to-day function of inventory and point of sale systems and help train staff in proper procedures and usage.\\r\\n\\tAct as Manager in the Bookshop Manager&rsquo;s extended absence and help ensure continuity of operations.\\r\\n\\tAssist with special projects and other duties as assigned by the Bookshop Manager.\\r\\n\\tOther duties as assigned by Bookshop Manager\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation/Certifications/Licenses:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tH.S. 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This position assists in the supervision of these positions:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tBookshop Customer Service Associate\\r\\n\\tSummer Staff\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKnowledge, Skills and Abilities:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tStrong interpersonal, organizational, problem solving and communication skills are essential.\\r\\n\\tAbility to work alone or with others, take initiative and be able to work well under pressure are required.\\r\\n\\tGeneral accounting, inventory management, and POS/Inventory software skills experience are required.\\r\\n\\tAbility to motivate, encourage, develop and minister to staff.\\r\\n\\tMust be highly detailed.\\r\\n\\tSkilled in the use of computer programs, Google Drive, Word, Excel and general experience to ensure competency with multiple inventory and retail systems.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tRequires standing for long periods, squatting, twisting and lifting/carrying up to 25 lbs. for a maximum of 20 feet.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAdditional Requirements/Skills\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tAbility to work a flexible schedule, including weekends, nights, and holidays to support store hours, conferences, and events.\\r\\n\\tAdherence to the basic principles as expressed in MHA&rsquo;s Mission, Vision, Values and Commitment statements.\\r\\n\\tAdherence to company dress code and professional standards for personal grooming and appearance.\\r\\n\\tMust agree to and comply with MHA&rsquo;s employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes.\\r\\n\\tSatisfactory completion of background investigation as well as ability to provide proof of eligibility to work in the United States.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n*This job description reflects essential functions of this position. It does not restrict management&rsquo;s right to reassign duties and responsibilities to this job at any time.\\r\\nQualifications\",\"responsibilities\":\"General Qualifications:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Bookshop Assistant Manager is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.&rsquo;s (&ldquo;MHA&rdquo;) mission, vision and beliefs.&nbsp; They are responsible for defining, cultivating and leading MHA&rsquo;s Christian community, conference programs, and retreats.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Objective:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Bookshop Assistant Manager supports the Bookshop Manager in providing excellent customer service, daily leadership, retail operations support, merchandising assistance, and staff development for the Bookshop and other Mount Hermon retail sites to ensure missional objectives are reached, financial commitments are maintained, and continuously excellent customer service is delivered in a manner consistent with MHA&rsquo;s mission, vision and values.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKey Job Accountabilities:\\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\r\\n\\r\\n\\tSupport the daily retail operation of the Bookshop and other Mount Hermon retail locations to ensure excellent customer service, smooth operations, and an inviting guest experience.\\r\\n\\tAssist with merchandise ordering, stocking, inventory organization, and product presentation to ensure adequate retail stock and an attractive merchandise mix.\\r\\n\\tMaintain the Bookshop and auxiliary retail spaces as inviting, attractive, orderly, and clean so that guests enjoy spending time there.\\r\\n\\tDirect, coach, and assist in training Bookshop staff and Summer Staff to provide smooth daily operations and high-quality service for guests.\\r\\n\\tResolve customer service issues in a professional and timely manner to guarantee customer service experience is excellent.\\r\\n\\tSupport the continual use and day-to-day function of inventory and point of sale systems and help train staff in proper procedures and usage.\\r\\n\\tAct as Manager in the Bookshop Manager&rsquo;s extended absence and help ensure continuity of operations.\\r\\n\\tAssist with special projects and other duties as assigned by the Bookshop Manager.\\r\\n\\tOther duties as assigned by Bookshop Manager\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation/Certifications/Licenses:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tH.S. Diploma\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Experience:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tTwo years&rsquo; experience leading teams preferred.\\r\\n\\tOne years previous retail or customer service experience preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSupervisory Responsibilities:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDirect supervisory responsibility may include assigning, directing, coaching, and supporting Bookshop staff and Summer Staff in partnership with the Bookshop Manager to ensure effective daily operations and excellent guest service. 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It does not restrict management&rsquo;s right to reassign duties and responsibilities to this job at any time.\\r\\n\",\"employmentType\":\"PART_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"MOUNT HERMON ASSOCIATION INCORPORATED\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=58F6BA3B1C1AA25D186569BA421811AE\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"37 Conference Drive\",\"addressLocality\":\"Mount Hermon\",\"addressRegion\":\"CA\",\"postalCode\":95041,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\",\"workHours\":\"Conference Center\"}",
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