Ambulance Operations Supervisor

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    "jobTitle": "Ambulance Operations Supervisor ",
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    "description": "<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">We are seeking an experienced <b>EMS Ambulance Operations Supervisor</b> to join our team. In this role, you will work closely with the Operations Team to ensure that field personnel, vehicles, equipment, and support services operate efficiently and effectively. The supervisor will educate, enforce, and ensure compliance with company policies and procedures while making managerial decisions that support the overall success of the organization.</span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:13.5pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Key Responsibilities:</span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Operations &amp; Field Support</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Resolve issues and inquiries from field personnel regarding work assignments, vehicles, equipment, and operational matters.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Respond on an ambulance as part of the EMS system to maintain compliance standards and provide high-quality patient care.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Oversee day-to-day field operations and address issues as they arise.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Ensure field personnel uphold company standards and operational expectations.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Team Leadership &amp; Employee Development</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Foster teamwork among field crews to support a coordinated clinical performance plan.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Maintain an open-door policy to encourage communication, suggestions, and issue resolution.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Mentor employees and support professional growth.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Conduct performance evaluations and provide coaching, counseling, and disciplinary actions when necessary.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Participate in recruiting, onboarding, and new employee orientation.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Quality Assurance &amp; Compliance</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Investigate and resolve customer service concerns related to employee performance and patient care.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Coordinate with Field Training Officers and the Clinical Team to identify training opportunities and improve clinical performance.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Maintain thorough knowledge of company policies, procedures, and regulatory requirements.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Ensure compliance with company and information systems security policies.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Lead investigations related to employee performance or operational issues.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Coordination &amp; Communication</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Act as a liaison between field personnel, Regional Director, and Executive Leadership.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Partner with the Scheduling Team to assist with scheduling needs during normal business hours and after hours as required.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Promote positive communication between departments. </span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Additional Duties</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Support affirmative action and equal employment efforts in staffing, training, and promotion.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Perform additional duties as assigned.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n",
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    "qualifications": "<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:13.5pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Experience</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Minimum 3&ndash;5 years of on-ambulance experience</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">2+ years of supervisory experience</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Demonstrated experience in training, coaching, evaluating, and instructing personnel</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:13.5pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Skills</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Strong oral, written, and interpersonal communication skills</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Ability to thrive in a fast-paced environment both independently and within a team</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Strong decision-making, judgment, and problem-solving abilities</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Professional writing and basic math skills</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:13.5pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Education &amp; Certifications</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Current California State EMT Certification</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Current<strong> </strong>San Diego County EMT Certification (if applicable)</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">ICS-100 and ICS-200 required</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">ICS-300 and ICS-400 preferred</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">High School Diploma or<strong> </strong>GED required</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Bachelor&rsquo;s degree preferred</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:13.5pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Technical Skills</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Proficiency in Microsoft Office</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Experience with scheduling software and CAD systems</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Clerical and administrative proficiency</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:13.5pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Physical Requirements</span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Occasional</span></span><b><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">:</span></span></b><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"> Kneeling, bending, stooping, walking, carrying, lifting</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Constant: Sitting, typing, seeing, hearing/listening, clear speech, learning</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n",
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