Service Administrator - Power Systems

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    "url": "https://careers-ringpower.icims.com/jobs/14819/service-administrator---power-systems/job",
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    "title": "Service Administrator - Power Systems",
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    "datePosted": "2026-06-05T04:00:00.000Z",
    "description": "<h2>Main Duties & Responsibilities</h2>\n<p><strong>Primary Job Role</strong>Manages all administrative functions for the Service Manager. Responsible for providing administrative support to multiple assigned leadership, responsible for partnering with the leadership in the daily business activities and project coordination, while handling sensitive and confidential information in a professional proactive manner.</p>\n<p> </p>\n<p>Accurate & timely completion of routine daily, weekly, monthly tasks as assigned (payroll/time management, reports, internal control reporting, meeting scheduling/organizing/set up, etc.). Prepares correspondence, bills, statements, receipts, checks, purchase orders or other documents. Ensure information is accurate, copied</p>\n<p>and saved for reference daily.</p>\n<p> </p>\n<p>Ensures cash sale work orders are prepared correctly and are given to the Service Manager or Shop Foreman for collection. Processes the payment, deposit and sends to the Credit Department with a transmittal and deposit slip.</p>\n<p> </p>\n<p>Ensures that time sheets are processed each day and time is entered into the system. Ensures payroll sheets for the proceeding week are totaled, authorized, and sent to the</p>\n<p>Payroll Department each Monday.</p>\n<p> </p>\n<p>Assists with meeting preparation (documents, presentations, catering, etc.) for leadership team.</p>\n<p> </p>\n<p>Maintains petty cash. Ensures that all money is accounted for at all times and kept safe during non-work hours. Completes petty cash reports, as necessary. Ensures Service Manager has signed off on it and then submit to the Accounting Department.</p>\n<p> </p>\n<p>Assists employees and Human Resources in the administration of various insurance and benefit programs.</p>\n<p> </p>\n<p>Responsible for screening and routing incoming calls and managing correspondence. Ensures that all calls are handled in the most professional manner.</p>\n<p> </p>\n<p>Performs other duties as assigned.</p>\n<p> </p>\n<p><strong>Essential Job Competencies</strong><strong>Safety:</strong> fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.</p>\n<p> </p>\n<p><strong>Job Specific Skills:</strong> Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.</p>\n<p> </p>\n<p><strong>Communication:</strong> Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.</p>\n<p> </p>\n<p><strong>Interpersonal Skill:</strong> Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.</p>\n<p> </p>\n<p><strong>Planning and Organizing:</strong> Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.</p>\n<p> </p>\n<p><strong>Takes Initiative:</strong> Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.</p>\n<p> </p>\n<p><strong>Customer Oriented:</strong> Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.</p>\n<p> </p>\n<p><strong>Confidence and Drive:</strong> Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a \"can-do\" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.</p>\n<p> </p>\n<p><strong>Adaptability:</strong> Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.</p>\n<p> </p>\n<p><strong>Personal Development:</strong> Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.</p>\n<h2>Company Overview</h2>\n<p>In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.</p>\n<p> </p>\n<p>Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.</p>\n<p> </p>\n<p>Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the \"Customers First\" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.</p>\n<p> </p>\n<p>Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.</p>\n<h2>Qualifications</h2>\n<p><strong>Education and Experience</strong><strong>Formal Education</strong> High School diploma or GED</p>\n<p> </p>\n<p><strong>Experience</strong> 1-2 years</p>\n<p> </p>\n<p><strong>Required / Credentials</strong>Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.</p>\n<p> </p>\n<p>Well versed in Microsoft Office programs</p>\n<p> </p>\n<p>Experienced and capable in retrieving, analyzing and processing data with the use of a computer</p>\n<p> </p>\n<p>Capable of data entry of 35WPM+</p>\n<p> </p>\n<p><strong>Updating of Knowledge</strong> Job requirements change requiring re-training to stay current every 1-2 years.</p>\n<p> </p>\n<p><strong>Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness</strong> <strong>Problem Solving</strong> Job requires problem solving ability, established examples / guidance are not always available</p>\n<p> </p>\n<p><strong>Creativity</strong> Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.</p>\n<p> </p>\n<p><strong>Autonomy</strong> Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.</p>\n<p> </p>\n<p><strong>Working Environment</strong> <strong>Stress Load</strong> Occasional exposure to these stresses (less than 20% of the time).</p>\n<p> </p>\n<p><strong>Workload Fluctuation</strong> Job involves occasional changes in priorities, complexity and/or quantity of work.</p>\n<p> </p>\n<p><strong>Work Schedule</strong> Work is routinely performed during regular business hours with rare exceptions.</p>\n<p> </p>\n<p><strong>Organizational Impact</strong> A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives.</p>\n<p> </p>\n<p><strong>Supervisory Responsibility</strong> Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)</p>\n<p> </p>\n<p><strong>Physical Demands</strong> ·         \"NA\": Not Applicable</p>\n<p>·         \"O\": Occasionally - (up to 3 hours/day)</p>\n<p>·         \"F\": Frequently - (3-6 hours/day)</p>\n<p>·         \"C\": Constantly - (6-8 hours/day)</p>\n<p>N/A: Climbing N/A: Balancing O: Stooping O: Kneeling O: Crouching N/A: Crawling O: Reaching O: Standing C: Sitting O: Walking N/A: Feeling C: Fingering O: Grasping C: Repetitive Motion C: Talking C: Hearing   O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. N/A: Pushing - 26-50 lbs N/A: Pulling - 26-50 lbs. N/A: Lifting - 26-50 lbs. N/A: Pushing - Over 50 lbs. N/A: Pulling - Over 50 lbs. N/A: Lifting - Over 50 lbs.</p>\n<p> </p>\n<p><strong>Environmental Conditions</strong> ·         \"NA\": Not Applicable</p>\n<p>·         \"O\": Occasionally - (up to 3 hours/day)</p>\n<p>·         \"F\": Frequently - (3-6 hours/day)</p>\n<p>·         \"C\": Constantly - (6-8 hours/day)</p>\n<p>F: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level O: Vibration: Exposure to oscillating movements of the extremities of whole body. O: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. O: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator.</p>\n<p> </p>\n<p>RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER</p>",
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