Senior Support Specialist (Security & Network)

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    "description": "<p><span><em><span style=\"font-family: helvetica; font-size: 10pt\"><span style=\"font-weight: inherit\">Securonix is leading the transformation of cybersecurity by helping organizations stay ahead of modern threats.</span><span style=\"font-weight: inherit\"> Security teams are no longer constrained by data or tools. They are constrained by speed, clarity, and confidence. Securonix was built to close that gap. Our mission is to enable security teams to decide and act faster across the entire threat lifecycle.</span></span></em></span></p>\n<p><span><em><span style=\"font-family: helvetica; font-size: 10pt; font-weight: inherit\"> <br>The Securonix Unified Defense SIEM is the industry’s first platform powered by agentic AI and designed with a human-in-the-loop philosophy. It unifies detection, investigation, and response in a single system. Advanced UEBA delivers deep behavioral insight across users, entities, and data. Native threat intelligence continuously enriches detections and investigations with real-world context. AI reinforces every layer of the platform while keeping accountability with the security team.</span></em></span></p>\n<p><span><em><span style=\"font-family: helvetica; font-size: 10pt; font-weight: inherit\"> <br>Built cloud-native for scale and performance, the platform enables real-time analytics, deep investigation, and automated response without compromise. Analysts gain faster access to relevant signals. Investigations move from days to minutes. Response becomes consistent and measurable. The result is a CyberOps experience that scales as threats evolve.</span></em></span></p>\n<p><span><em><span style=\"font-family: helvetica; font-size: 10pt; font-weight: inherit\"> <br>Securonix is recognized as a six-time Leader in the Gartner Magic Quadrant for SIEM and a Customers’ Choice on Gartner Peer Insights. The company has been featured by leading publications including WIRED, Dark Reading, and Fortune for its innovation and leadership in security operations. Organizations rely on the platform for always-available data, rapid search and investigation, continuously updated threat content, and a fully integrated Threat Detection, Investigation, and Response experience.</span></em></span></p>\n<p><span><em><span style=\"font-family: helvetica; font-size: 10pt; font-weight: inherit\"> <br>Backed by Vista Equity Partners, one of the world’s leading enterprise software investors, Securonix benefits from deep operational expertise and a long-term commitment to innovation and growth. This partnership strengthens our ability to scale the platform, accelerate product execution, and support customers as their security needs evolve.</span></em></span></p>\n<p><span><em><span style=\"font-family: helvetica; font-size: 10pt; font-weight: inherit\"> <br>With more than 1,000 customers worldwide, including a meaningful portion of the Fortune 100, Securonix operates at global scale. Our ecosystem of partners and managed security service providers extends that reach, helping organizations deploy and operate with confidence wherever they do business. What drives us is how we work.</span></em></span></p>\n<ul>\n<li><span><em><span style=\"font-family: helvetica; font-size: 10pt; font-weight: inherit\">We win as one team. We operate with trust, respect, and shared accountability.</span></em></span></li>\n<li><span><em><span style=\"font-family: helvetica; font-size: 10pt; font-weight: inherit\">We are customer driven. Innovation is guided by real security challenges and measurable outcomes.</span></em></span></li>\n<li><span><em><span style=\"font-family: helvetica; font-size: 10pt; font-weight: inherit\">We act with agility. Change is constant, and we stay aligned on purpose while adapting fast.</span></em></span></li>\n</ul>\n<p><span><em><span style=\"font-family: helvetica; font-size: 10pt; font-weight: inherit\"><br>That focus is how Securonix helps organizations move from reactive security to proactive, autonomous operations.</span></em></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><em><br></em></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span>Role Summary:</span></span><span> </span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>The Senior Support Specialist is a senior security practitioner responsible for defending the organization’s network, infrastructure, and cloud environments against internal and external threats. This role operates at the intersection of security engineering and operations, with direct ownership of network security controls, threat detection, and incident response. Support responsibilities exist to enable security outcomes, not as an end in themselves.</span><span> </span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>This position requires hands-on expertise, sound judgment under pressure, and the ability to identify systemic risk before it becomes an incident.</span><span> </span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span>Core Responsibilities:</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span>Network Security Ownership</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Architect, deploy, and continuously harden network security controls including firewalls, VPNs, IDS/IPS, segmentation, and zero-trust access models.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Own network perimeter and internal trust boundaries, including firewall policy design, rule lifecycle management, and access validation.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Actively monitor network traffic and telemetry to identify indicators of compromise, lateral movement, and policy violations.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Lead vulnerability discovery and remediation for network and infrastructure components.</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span>Threat Detection &amp; Incident Response</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Serve as the primary escalation point for all security incidents involving network intrusion, unauthorized access, malware, or data exposure.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Perform deep forensic analysis using logs, packet captures, and endpoint data to determine scope and impact.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Contain, eradicate, and recover from incidents while preserving evidence and maintaining operational continuity.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Drive post-incident root cause analysis and ensure corrective controls are implemented, not merely documented.</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span>Security Operations Engineering</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Maintain and tune security tooling including SIEM, NDR, EDR/XDR, and vulnerability management platforms.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Define detection logic, alert thresholds, and response playbooks aligned to real threat models rather than checkbox compliance.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Reduce noise and false positives while improving time-to-detect and time-to-contain metrics.</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span>Security-Driven Support &amp; Escalation</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Handle only the most complex escalations where security risk, system integrity, or availability is at stake.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Enforce secure configuration standards across systems, networks, and cloud services.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Mentor support and IT staff on secure operational practices and adversarial thinking.</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span>Risk, Governance &amp; Assurance</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Translate security policy and control requirements into enforceable technical reality.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Support audits and assessments by producing defensible, technically accurate evidence.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Continuously assess gaps between documented controls and actual security posture.</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span>Architecture &amp; Strategic Hardening</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Influence infrastructure and application design decisions to reduce attack surface and blast radius.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Identify architectural weaknesses and advocate for durable, long-term security improvements.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Track emerging threats and adjust defensive strategies accordingly.</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span>Required Experience:</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>7+ years in security engineering, network security, SOC, or infrastructure defense roles.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Deep, hands-on experience with enterprise networking and security architectures.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Proven incident response experience involving real-world security events.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Strong understanding of attacker techniques, lateral movement, and network-based threats.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Experience securing cloud environments (AWS, Azure, or GCP).</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span>Preferred Experience:</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Security certifications (CISSP, GSEC, GCIA, CySA+, or equivalent).</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Experience operating within SOC 2, ISO 27001, or similar frameworks.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Scripting or automation capability to improve detection, response, or control enforcement.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Background supporting SaaS, high-availability, or distributed environments.</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span>What Success Looks Like:</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Security incidents are detected earlier and contained faster.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Network access is tightly controlled, auditable, and aligned with least-privilege principles.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Recurring issues are eliminated through structural fixes rather than repeated response.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Security is embedded into daily operations, not bolted on after failures.</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><em><span style=\"font-family: helvetica; font-size: 10pt\"><span style=\"font-weight: bold\">Benefits:</span></span></em></p>\n<p><br></p>\n<p><em><span style=\"font-family: helvetica; font-size: 10pt\">As a full-time employee with Securonix, you will be eligible for the following employee benefits:</span></em></p>\n<p><br></p>\n<ul>\n<li><em><span style=\"font-family: helvetica; font-size: 10pt\">Health Insurance with a total sum insured is INR 7,50,000</span></em></li>\n<li><em><span style=\"font-family: helvetica; font-size: 10pt\">Coverage: Self, Spouse, 2 kids, Dependent parents, or parents-in-law</span></em></li>\n<li><em><span style=\"font-family: helvetica; font-size: 10pt\">Personal Accident with total sum insured is INR 10,00,000</span></em></li>\n<li><em><span style=\"font-family: helvetica; font-size: 10pt\">Term Life Insurance with a sum assured for employees is 5 times fixed base pay is covered.</span></em></li>\n</ul>\n<p><br></p>\n<p><em><span style=\"font-family: helvetica; font-size: 10pt\">Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.</span></em></p>\n<p><br></p>\n<p><em><span style=\"font-family: helvetica; font-size: 10pt\">Securonix complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.</span></em></p>",
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